Installation Guide

Adjusting the Counterbalance

The counterbalance comes out of the box set for maximum force and will need

to be adjusted for the mount to work properly with your television. To adjust

the counterbalance, turn the bottom of the counterbalance screw with a 9/16

inch box or ratcheting wrench, see Figure 13. This moves the Counterbalance

Block up and down. The approximate counterbalance block settings for

various television weights are shown in Figure 14. In Figure 14 the

counterbalance is approximately set for a 65 Pound Television.

Before the Counterbalance block will move, the Spring Washers at the TOP

(Figure 14) needs to be compressed by turning the screw. This means there

will be a few turns where it may seem like nothing is happening. Just keep on

turning the bottom of the screw as shown in Figure 13, it should get harder to

turn when you start compressing the gas springs. If the Spring Washers on the

BOTTOM are compressing then you are turning the wrong way.

The Mount comes out of the box set at the Maximum Counterbalance Force.

To be able to move the mount without a TV on it, you need to move the

Counterbalance Block to the Minimum Counterbalance Force. At this setting it

will still take 15 to 20 pounds of effort to move the mount which is harder than

you think. You should secure it to something to get the mount to move. Once

you put a TV on the mount, everything will work much better.

Figure 13, Adjusting Counterbalance

Figure 14, Counterbalance Settings

Detail from Figure 7.

Counterbalance Noise

Some noise from the counterbalance is expected. This is a design that makes moving the TV up and down a little easier by allowing

the counterbalance to float. To get rid of the noise you can try lubricating the joints that are rubbing, this may or may not help. The

noise is not causing damage to the mount. To get rid of the noise for sure, you can turn the half nut that I highlighted in Figure 14 so

that the counterbalance can’t float as much. Feel free to compress the disc springs with the nut if needed. By getting rid of the float

the TV will probably be a little heavier to lift up all of the way.