Operation Manual

 ENG235

DVD

Troubleshooting

Problem Solution

No sound or distorted sound Turn the volume UP on both the remote control AND the

volume wheel on the side of the player (and monitor).

Ensure that the MUTE key has not been pressed. If using

an SDV48-AC / SDV49-AC make sure that the

interconnection cable is NOT fitted if watching different

movies on the 2 screens.

Can’t advance through a movie You can’t advance through the opening credits and

is programmed to prevent this.

The icon appears on screen The requested operation is not allowed or available at this

time.

The picture is pixelated or distorted The disc may be damaged or dirty.

Clean the disc or change to another one.

The disc will not play The disc may be damaged or dirty.

Clean the disc or change to another one.

Poor playback may be caused by dirt on the laser lens, use

a clean, dry cotton bud (add pure alcohol sparingly if

available) and wipe across the lens VERY gently, the lens

is held by spring suspension, so be very gentle.

No sound from the speakers Check the player by using headphones. If these are

working normally then the headphone connector is

damaged and needs repairing.

Remote control doesn’t work Remove the battery isolating tape from original delivery.

Approach player more closely or remove any obstructions.

Replace battery for new. Type CR2025.

No picture Check that the screen is closed firmly.

Check the broken screen identification information.

Check the DV/IN button has the DVD option chosen.

Lines on the screen Check the broken screen identification page. Any

permanent diagonal lines are indication of breakage. The

screen glass does NOT fall out, as this is a safety feature.