Operation Manual

34 ENG 
Smashed Screen Identification
A Liquid Crystal Display (LCD) Screen is a multilayer component.
Under the tougher outer plastic layer, the glass sandwich beneath holds the LCD crystals in
place, which are themselves suspended in fluid. In the unfortunate event of an accident,
particularly a sharp localized impact, the glass will break. the tough plastic outer sheet on the
surface of the glass keeps all the glass intact underneath preventing the shards from falling out.
DVD
This is a specific safety feature particularly implemented for the younger users and also in-car
use.
The broken glass normally shows signs of the impact mark and also cracks radiating away. The
resultant fluid leakage renders the panel inoperable.
Symptoms are often a dark round mark, a white screen without picture and maybe some
multi-coloured lines. Depending on the individual break, an element of the TV picture may
remain for a while but not for long, as the fluid leaks away. Some inky black staining may appear
beneath the plastic layer upon the crack lines, as the fluid escapes.
Unfortunately a break of this nature is not covered under the manufacturers warranty as it is
accidental damage to the product. Rather than an original defect from manufacture.
Please see below for some sample images of broken LCD panels for reference.
Replacement panels can however be installed by a qualified NEXTBASE Approved engineer.
A
B
A
B
Pixel Failure Statement
This product incorporates an LCD screen of 480 x 3 x 234 pixels or 640 x 3 x 234 pixels, totaling
336,960 pixels or 449,280 pixels in total.
Pixels can fail during normal product life, one pixel equates to a 0.0003% / 0.0002% failure rate.
One pixel failure per year of operation is considered normal and not a cause for concern or
warrantable.