Product Manual

10
up position. If a check valve is used, check for a proper vent hole in the pump discharge pipe or check if the vent hole is clogged.
Clog Alerts- This alert indicates a possible clog in the plumbing discharge. Verify the discharge is clear of obstructions. In the
winter it may indicate a frozen discharge pipe.
If Notification is installed
Notification will occur on all pump alerts after approximately five minutes, with the exception of (Pump Activation) which will
occur after approximately thirty minutes.
Clear Pump Alerts
To clear any pump alert use the navigation panel up and down arrows to find the menu clear alarms. Press ENTER to select.
Testing
Pumps are tested on 12 hour self-tests or manual tests.
Pump Hours/Type
This screen has the current stats of your pumps. This can be found in
the information menu.
Pump 1= is the current run hours on pump 1
Pump 2= is the current run hours on pump 2
Type= will either have an ‘H’ or ‘U’ depending on the system.
‘H' = High capacity, 'U' = Ultra capacity)
(00)= indicates how many times the pump has gone over 2500 hours.
The pump is rated at 2500 hours.
Sensor Operations
Sensor Operation
Sensor 1 runs and operates each pump independently. Sensor 2 DOES NOT operate the same as Sensor 1. An active Sensor 2 will
double-beep for approximately sixty seconds before a High Water Alert is triggered. You can test the operation of Sensor 1 by
lifting the float and verifying Pump 1 turns on. Sensor 2 can be tested by lifting the float and verifying a double-beep from the
NexPump System Unit.
Note: The gray sensor should be used as Sensor 1. Sensor 1 should be installed as the lower of the two sensors. The white sensor
should be used for Sensor 2 and should be installed 4-6 inches higher than sensor 1.
Testing
Sensors are continually monitored.
If Notification is installed
Notification will occur on all sensor alerts after approximately five minutes, with the exception of a (High Water Alert) which will
occur in approximately one minute.
Clear Sensor Alerts
Sensor alerts will clear automatically when condition is corrected.
Sensor Displaying Disconnected
Verify the sensors are plugged in and wires are attached to each connector. If the sensors are connected correctly, the sensor may
be defective.
AC Power
AC Power Operation
The NexPump runs on AC power as long as AC is available. During an AC Power outage the NexPump will automatically switch
to battery power. The NexPump will display AC Power problem and sound its alarm. If the alarmed is silenced the system will
still display alerts. When power is restored the alarm will turn off automatically.
Testing
AC Power is continually monitored.
Pump 1=0000H (00)
Type=’H‘
Pump 2=0000H (00)
Type=’H‘