Notification Manual

15
NOTIFICATION STATUS
Clear Notification Module Alerts:
To clear any Notification Alert, use Clear Alarm menu item.
(Note: In order to prevent repetitive notifications. Once an alert is cleared, the system unit will set a counter to
approximately two hours before new notifications will be sent.)
Testing
Notification modules are tested on 12 hour self-tests or manual tests. Exceptions: Notification is active.
Alerts
The NexPump system monitors 38 critical points on the unit. In the case of an alert the system will alarm followed by a
notification if you have that option.
Normal Alerts
Pump Activation
AC Power Loss
Notifications: After approximately thirty minutes
Note: Pump Activation lets you know there may be an issue with your main pump. If you find you have a problem with
your main pump you can switch the NexPump mode to 'Primary' until the main pump problem is corrected.
Critical Alerts
All other alerts
After approximately five minutes, except a High Water Alert, which is approximately one minute.
Ai Notification System
Initial Registration
You must register your NexPump before notification use. Visit the NexPump’s website at 'www.nexpump.com’ and
click ‘Register My NexPump’. Fill in the initial form using your complete serial number (format ‘NPBxxxxxxxx’) and
PIN number. On the following form, fill in all required information along with the phone numbers and email addresses
you want the Ai notification system to use to contact you in event of any alerts. Once you have registered successfully
you will receive an E-Mail confirming your setting.
Changing Your Setting
Visit the website at ‘www.nexpump.com’ and click ‘Customer Login’. Once logged in, you can change your
information and update. You can also change your login password if you want. Once you updated your changes, you
will receive an email confirming the changes.
Notification Detail
When the NexPump detects an alert the built-in alarm will start beeping. After approximately thirty minutes for normal
alerts, five minutes for critical alerts and one minute for high water alerts. If the alert is cleared or silenced (activation or
AC power loss) before the notification process timeout has expired the notification will NOT take place. This is because
the NexPump assumes someone knows about the alert since the alarm was cleared.
Notification Testing
If you have a NexPump with an internet module you can
run a Function 'T' (manual test) and at the end of the test
you will be able to schedule a notification test.
Test Notification
Submit Test ? Y N