User manual

If you have multiple units to upgrade, you may choose the Get latest version button that

will not attempt to upgrade the unit directly, but will instead fetch the required file. This file

can be uploaded to multiple units manually. You may also choose Reboot Myself at the

bottom of the screen to restart the unit without powering on and off.

Manual Upload

Enter the name of the firmware file that you received from NewStar into the field provided

(or use the Browse... button). Press Start Upload and wait until a successful upload

message is shown.

NOTE: Remember the following during the firmware upgrade…

y Do NOT turn off power to unit before this operation completes successfully.

It may take several minutes to write to flash memory.

y The unit will sometimes reboot as part of the upgrade procedure, depending

on which system component is upgraded. You will have to reconnect and re-

y Wait at least two minutes after pressing Start. Do not assume the upload

did not work. There is no status indicator bar to show the progress of the

upload. The upload could simply be slow.

y Each file that is distributed upgrades a different component of the system.

Therefore, be sure to apply all files you are given as part of an upgrade. The

system knows what to do with each file you give it, and they are checked for

validity before being applied.

Software Options Upgrade

Certain firmware features may be offered separately from the base unit, in order to reduce

the initial cost for the NewStar Digital KVM via IP.

NOTE: If you wish to upgrade after the system is in operation, go to the Manage Firmware

page and scroll down to the section entitled Purchase Options.

Look for a unique code, like the following one: 4-C80C-B960-1-0

If you provide this code to the technical support department, they can give you an unlock

code that will open any feature you request. Types in the code provided, exactly, into the

area provided and click “Submit”. The new features opened by the code will be enabled

immediately, but you may

need to reboot the unit to

begin using certain

features.

Status Screen

This screen displays a

system security log,

various system settings,

and the ability to generate

a copy of the system

configuration in plain text

format.

Port Numbers

This table allows you to change TCP port values for services available on the unit. By

default, they are factory-set to common Internet values. You may wish to enhance security

by disabling services that you will not use with the unit. To disable a service, change its

port number to 0. When you have made any necessary changes, click Commit Changes