Product Manual

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Draft 1.1
Chapter 10 Resources, Service, & Support
The simpleABI System and components are guaranteed to be free from defects in material and
workmanship for 2 years from the original sale of the device. This guarantee includes all parts
and labor required to repair or replace the unit, including shipping the unit back to the customer.
Customer is responsible for the adequate packaging and return of the unit for servicing. Products
will be repaired or replaced in a reasonable amount of time, to be determined by service
personnel.
The manufacturer and distributor of a simpleABI System assume neither responsibility nor liability
for incidental or consequential damages arising from the purchase of this product.
The manufacturer and distributor of simpleABI Systems are not responsible for damages occurring
from misuse or neglectful handling of the device. Any abuse, neglect, or alteration of the
equipment, including dismantling of the unit (other than by trained service personnel), from its
original specifications nullify all stated and implied warranties.
To return a unit for servicing:
1. Call customer service for a return authorization.
2. Clean the product prior to packing and shipping.
3. Adequately package and return the unit to:
Newman Medical
Attn: Service
5350 Vivian Street, Unit C
Arvada, CO 80002
800-267-5549