User guide

•Read this manual and review Chapter 5: Troubleshooting & Tips.
•Try to conrm the problem is with the hard drive. If you have a second computer,
move the enclosure to that system and verify that the solution does not function with
that machine.
•Visit our tech center for more support suggestions, including FAQs.
http://www.newertech.com/support
If you still need support, please have the following available to you:
• The serial number of the enclosure
• Your invoice number
• What operating system you are using
• Which kind and model of computer you are using
All of this will help speed your support contact along.
7.1 Before Contacting Customer Service
7.2 Customer Service Hours Of Operation
7 CUSTOMER SERVICE
Newer Technology Guardian MAXimus mini Chapter 7 - Customer Service
Telephone
[phone]
8AM - 10PM CST Monday - Friday
9AM - 4PM CST Saturday
Live Chat
Available 24 hours a day, 7 days a week through NewerTech’s
distributor, OWC.
For more information, visit: http://www.newertech.com/support
Email
Submit your email at: http://www.newertech.com/support