Installation Guide
WHAT DOES THIS WARRANTY COVER?
Neurio Technology Inc., a corporation registered under the laws of British
Columbia, (“we”, “us”, or “our”) warrants this Energy Monitor hardware
(“Neurio”) to be free from defects in materials and workmanship when used
in accordance with our published guidelines (the “Warranty”) for a period of
ONE (1) YEAR from the date the Neurio is delivered to you (the “Warranty
Period”).
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT EXTEND BEYOND THE WARRANTY
PERIOD. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND
THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE, AND ARE IN LIEU
OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. WE DISCLAIM
ALL STATUTORY AND IMPLIED CONDITIONS, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, WARRANTIES ARISING BY CUSTOM, USAGE OR
TRADE, AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO
THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES
CANNOT BE DISCLAIMED, WE LIMIT THE DURATION AND REMEDIES OF
SUCH WARRANTIES TO THE WARRANTY PERIOD, AND, AT OUR OPTION,
TO THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW.
WHAT WE WILL DO IF THE WARRANTY IS BREACHED
If, during the Warranty Period, you submit a valid claim to us, we will, at
our exclusive option and without charge, (i) repair the Neurio using
new or previously used parts that are equivalent to new in performance
and reliability, and return the repaired Neurio to you, or (ii) send you a
replacement Neurio. Any repairs or replacements are warranted for the
remainder of the initial Warranty Period.
HOW TO OBTAIN WARRANTY SERVICE
To obtain Warranty service within the Warranty Period, you must return
the Neurio, freight paid, with a copy of the sales receipt or other proof of
purchase that shows the date of sale and/or delivery date, to:
Neurio Technology Inc. , 515-88 E Pender St, Vancouver, BC, Canada, V6A 3X3
In the event your Neurio needs to be upgraded or repaired, you must contact
us prior to shipping it to us, and we will assign you a Return Merchandise
Authorization (RMA) number.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not apply:
1. To damages caused by operating the Neurio outside of our published
guidelines;
2. To damages caused by improper operation or storage, misuse, abuse,
accident or neglect, contact with liquids, extreme humidity or heat, contact
with sand, dirt, food or the like, fire, or other external cause, or any other acts
that are outside the course of normal consumer usage;
3. To damages caused by modification or repair to the Neurio by anyone
other than one of our authorized representatives, including software/
firmware modifications;
4. When serial numbers or product labels have been removed, altered
or obliterated, seals have been broken, or there is any other evidence of
tampering with the Neurio;
5. Where you are unable to present proof of purchase when requesting
Warranty service;
6. To defects caused by normal wear and tear or otherwise due to the normal
aging of the Neurio;
7. To damage caused during shipment (such claims should be presented
directly to the freight forwarder or shipping company);
8. To any used Neurio purchased from a third party; or
9. Where the damage is purely cosmetic damage, including but not limited to
scratches, dents or deterioration to the surface finish.
DESIGN CHANGES
We reserve the right to change or improve the design of the Neurio
without prior notification to you. Design changes will not be implemented
retroactively, and any design changes to future products does not imply the
availability of an upgrade to existing units.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM
EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, OR
FOR ANY INJURY, LOSS OR DAMAGE SUSTAINED BY ANY PERSON OR
PROPERTY, THAT MAY RESULT FROM THE NEURIO FAILING TO OPERATE
CORRECTLY AT ANY TIME, INCLUDING WITHOUT LIMITATION, DAMAGES
RESULTING FROM THE USE, INABILITY TO USE, OR INACURRACY OF
THE NEURIO. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY.
OUTSIDE THE UNITED STATES AND CANADA
In countries other than the United States and Canada, the terms and
conditions of this Warranty may be dierent. Unless a specific Neurio
warranty is communicated to you in writing by us, no warranty or liability
exists beyond any minimum requirements imposed by law, even though
defect, damage, or loss may be by negligence or other act.
Step 9
Now that the Neurio Sensor has been installed, have
the homeowner follow the instructions in the Welcome
Guide to connect Neurio to their WiFi network and to
create an account.
Installing Neurio requires
working with voltages
that are hazardous to human heath, and thus must only be done by a
qualified professional. Installations should be performed in accordance
with the applicable electrical code for the region in which Neurio is being
installed. Whenever possible, power should be disconnected upstream
from the installation location before attempting installation of Neurio. If
power cannot be disconnected, high voltages may still be present, and
caution must be taken to avoid injury. If Neurio is not used as instructed,
its protection mechanisms may be impaired.
Rules: 1. Installations must be performed by a qualified professional. 2. Do
not use Neurio with voltages that exceed 240V. 3. Only install Neurio in
approved breaker panels or enclosures. 4. Neurio must not be exposed
to moisture, direct sunlight, extremely low or high temperatures, and
conductive pollution. Consult the User Manual for Neurio’s acceptable
operating environment. 5. Neurio must be installed in a location that limits
access to only qualified personnel.
WARNING