User Manual

AirMagnet Enterprise Sensor 4 Series SmartEdge Sensor
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Benefits of the Gold Support program include:
• Access to live 24 X 7 technical support.*
• Highly trained technical experts to help with product installation,
configuration, best practices & troubleshooting on call 24 hrs a day
including weekends and through the night.
• Multilingual technical support team.**
• Free software updates/upgrades (new features and product
enhancements) when available.
• Hardware support, repair and replacement for AirMagnet products.***
• Free access to "AirMagnet Certified Professional" web-based training for
certain AirMagnet products.
* Except United States holidays (New Years Day, Memorial Day, Labor Day, 4th of July,
Thanksgiving, Christmas)
** Multilingual support not available on weekends
*** Must meet terms and conditions as defined in the hardware warranty
Contact Customer Support
• Navigate to http://airmagnet.flukenetworks.com/my_airmagnet/ and log in
to My AirMagnet to access the “Exclusive” Gold- member only phone
numbers for your region.
• Submit a support request:
http://airmagnet.flukenetworks.com/support/submit-report.php
• Send email to [e-mail].