User Manual

22
Support
Hardware Warranty
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each fluke networks product is warranted to be free from defects in material and
workmanship under normal use and service unless stated otherwise herein. The
warranty period for the mainframe is one year and begins on the date of purchase.
Parts, accessories, product repairs and services are warranted for 90 days, unless
otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all
considered parts or accessories. The warranty extends only to the original buyer or end
user customer of a Fluke networks authorized reseller, and does not apply to any
product which, in Fluke Networks’ opinion, has been misused, abused, altered,
neglected, contaminated, or damaged by accident or abnormal conditions of operation or
handling. Fluke Networks warrants that software will operate substantially in accordance
with its functional specifications for 90 days and that it has been properly recorded on
non-defective media. Fluke networks does not warrant that software will be error free or
operate without interruption.
Tools and test sets and other identified products are subject to the different warranties in
the matrix below or subject to other warranty terms and conditions that are provided with
certain products. The Tools and test set and AirMagnet products are not field
serviceable and customers should return them directly to Fluke Networks customer
support services for all repairs. Certain products, because of their applications, can be
supported for non-warranty maintenance by our customers. Some documentation and
replacement components are available for purchase from Fluke Networks.
Product Warranty period
Impact Tools and D-Impactor™ Five Pair impact tools (blades excluded, Can Wrench,
Probe Pic
Lifetime
TS®40 Series Test Sets
TS®52 Pro Test Sets
3 years
Butt-in telephone test sets (TS®40 Series excluded), Pro3000™ Analog Tone & Probe,
ADSL Splitter, Modular Adapters, Coax Strippers, Cable Strippers, Modular Crimper,
Need-L-Lock™ crimping pliers, TS®100 Cable Fault Finder, TS®90 Cable Fault Finder,
TS®250 ISDN Test Set, TS®1200 ADSL/POTS Test Set, JackRapid™ Punchdown Tool
(excludes bladehead), SpotCheck™ ADSL Presence Tester
18 months
Electrician’s Snips, D-Snips™ Scissors, Cable Splicing Knife