Desk/3500 Move/3500 Lane/3000 Payment Terminals Quick Guide Viking software Also download the MyPayments app!
Get Started This is a Quick Guide. A comprehensive User Guide can be found on the Nets website: https://www.nets.eu/en/payments/customerservice/. Prior to using the product for the first time, manual reconciliation must be performed on the terminals. NB: Reconciliation of one terminal reconciles all the terminals under the same Merchant Number. For more information on Reconciliation, please consult the User Guide referenced above. Perform Manual Reconciliation 1. Press MENU. 2.
Terminal maintenance To avoid damaging the payment terminal, it is important that the below cleaning advice is followed. Damage caused to a terminal through an incorrect cleaning method is not covered by warranty. Please use the following methods to clean the various parts of the payment terminal: Keypad: Gently wipe with a soft, dry cloth slightly impregnated with 70% isopropyl alcohol. Display screen: Gently wipe with a soft, damp cloth slightly impregnated with soap.
Purchase + Cash 1. Purchase 2. (C/B) 3. Card Services 5. Kopy menu 3 Balance 4 Deposit 5 Withdrawal 6 Reversal 7 Rtn of Goods 1 Last Receipt 2 Last Reconc. 3 Last Z-Total 6. Reconciliation 7. Operator Menu 8. Merchant Menu 1 Reports 1 Trans.
Terminals & Accessories Each terminal is delivered with the following corresponding accessories: Contactless reader Desk/3500 Magnetic Stripe Reader • Power supply cable (with MagicBox) • Integration cable • Receipt roll • Merchant card Navigation keys (F1, F3, F2, F4) MENU key Dot key (press Dot key plus F3 or F2 to increase/decrease screen contrast) CANCEL (red) VALIDATION key (green) Chip reader CLEAR (yellow) / feed paper (long press) Contactless reader Move/3500 Magnetic stripe reader • Power
Lane/3000 Contactless reader Magnetic stripe reader • Power supply cable (applicable for Ethernet, RS232 and, in some cases, USB connections) • Integration cable • Merchant card Navigation keys (F1, F3, F2, F4) CANCEL (red) VALIDATION key (green) Chip reader CLEAR (yellow) Wi-Fi Set-Up for Move/3500 1. Press F1 Using the Shortcut Menu 2. Swipe the Merchant Card 1. Press the Down 3. Select Control Panel 2. Select the Wifi setting 4. Select Terminal Settings 3. Swipe the Merchant Card 5.
