Owner's Manual

28 | Chapter 3. Troubleshooting
XAV101v2 Powerline AV 200 Adapter User Manual
Problems after Changing Network Encryption Key
If your Powerline devices stopped communicating after you used the XAV101v2 Powerline
Utility to change the network encryption key, proceed as follows:
1. Op
en the XAV101v2 Powerline Utility and select the Advanced Settings tab.
Figure 1.
2. In the Security area, select the local device.
3. Fo
r each remote device, enter its password (printed on the product label), and then select it.
Ethernet light is not
blinking.
There is no data traffic. Make sure that:
• Your router and modem are switched on and that the Ethernet cable that came
in the box is connected to the Powerline adapter port and a router LAN port.
• The PC connected directly to the router ca
n access the Internet.
Problem using the
Factory Reset or
Security/Power button.
The Factory Reset and Security/Power buttons are located on the side panel of
the Powerline adapter.
• Pressing the Fa
ctory Reset button longer than 2 seconds does not reset the
device.
• Pressing the Secu
rity button longer than 2 seconds does not activate security.
Table 1.
Problem Recommendation