N300 Wireless Router WNR2200 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA July 2010 208-10641-01 v1.
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Contents N300 Wireless Router WNR2200 Setup Manual Getting to Know Your Wireless Router................................................................................ 1 Unpacking Your New N300 Wireless Router ..................................................................... 1 Hardware Features ............................................................................................................ 2 Front Panel ........................................................................................
Checking the Internet Service Connection ...................................................................... 31 Obtaining an Internet IP Address .............................................................................. 31 Troubleshooting PPPoE ............................................................................................ 32 Troubleshooting Internet Browsing ...........................................................................
Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® N300 Wireless Router WNR2200. Before you begin installing your router, check the package contents (see “Unpacking Your New N300 Wireless Router” on page 1). Become familiar with the front and back panels of your router—especially the LEDs—and the important information on the router label (see “Hardware Features” on page 2).
To prepare your router for installation: 1. Carefully remove the protective film from the top of your router. 2. Set up your N300 wireless router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Reset Factory Settings button Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
Front Panel 1 3 2 4 5 6 Figure 2 The front panel has seven status lights that you can use to monitor and verify various conditions. There are also two switch buttons on the right (or at the top if the router is in its stand). The status lights are described in Table 1, and the switch buttons in Table 2. Table 1. Status Light Descriptions Item Function 1. 2. 3. 4. Activity Power/Test Solid Amber Internet The unit is starting up after being powered on.
The WLAN and WPS switch buttons toggle the WLAN and WPS functions on and off. Table 2. Switch Button Descriptions Item Function 5. 6. WLAN On/Off WPS On/Off Activity Description On Pressing the wireless LAN button turns on the 2.4 GHz wireless radio, indicated by light below the wireless LAN being lit. Off The 2.4 GHz wireless radio is off, and its LED is turned off. On The WPS function is turned on, indicated by the light below the WPS button being lit.
4. An AC power adapter outlet. 5. A Power On/Off button. Router Label View the label on the bottom of the N300 wireless router to identify the security PIN, serial number, port connectors, status lights, and default login information. Figure 4 Positioning Your Wireless Router The N300 wireless router lets you access your network from virtually anywhere within the operating range of your wireless network.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
1. Install and connect your wireless router to your network (see “Connecting Your N300 Wireless Router” on page 11). 2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet Access” on page 15). 3. Configure your wireless network and select wireless security settings to protect your wireless network (see “Configuring Your Wireless Network” on page 19). Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router.
Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router, making sure that: • • • • You are using a computer with either a Mac operating system or a Windows operating system (Windows 7, Windows Vista, Windows 2000, or Windows XP with Service Pack 2 or above). You have an Internet service connection through an Internet Service Provider (ISP). Your PC has a wired Ethernet connection (not a wireless connection).
3. Follow the instructions and prompts to complete the installation. The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network.
Installing Your Wireless Router Manually (Advanced and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL or cable service connection to an Internet Service Provider (ISP). • The configuration information your ISP gave you.
Control Panel of your computer. If you are unsure about this, refer to the documentation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 41. If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. There are two steps to setting up your N300 wireless router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. 2.
3 Figure 6 4. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 Figure 7 Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence. To start your network in the correct sequence. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet.
1. First, plug in and turn on the cable or DSL modem (if your modem has a backup battery, plug it back in). Wait 2 minutes. 2. Now, plug the power cord into your N300 wireless router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
• LAN. At least one LAN light (1) should be lit. Green indicates that your computer is communicating at 100 Mbps; amber indicates 10 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on. • USB. The USB light (3) should be lit if a USB device is connected and ready to be used. • WLAN On/Off. The Wireless Local Area Network (WLAN) button (5) turns the wireless function on and off. • WPS.
A login window such as the one in the following figure displays: Figure 10 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection. 3.
5. If new firmware is available, click Yes, and the router will automatically upgrade itself with the latest firmware. Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Ready light has turned solid green for several seconds! 6. From the main menu, select Setup Wizard. The Setup Wizard screen displays. Figure 11 7. Select No to set up the connection yourself.
If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 27. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you run the CD.
Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security.
• Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. To set up basic wireless connectivity on your router: 1. Log in to the N300 wireless router by going to http://www.routerlogin.net or http:// www.routerlogin.
4. Check that each wireless computer has a wireless link and is able to obtain an IP address by DHCP from the router. For a Windows PC, go to the Control Panel and select Network Connections. Check the Wireless Connections Properties and ensure that TCP/IP Properties are set to Obtain an IP address automatically. To access the Internet from any computer connected to your N300 wireless router, launch a browser such as Microsoft Internet Explorer or Mozilla Firefox.
3. While the WPS LED is blinking, you have 2 minutes to enable WPS on the device you are connecting to. The blinking ceases when one of these two conditions occurs: • WPS has enabled security between the router and the other device.The router has generated an SSID, implemented WPA/WPA2 wireless security (including a PSK security password) on the router and has sent this configuration to the wireless client.
3. Note your SSID name. If you used WPS to establish a connection with other devices, the SSID will now be a randomly selected name. The SSID of any wireless adapters or wireless devices connected to your router must match the SSID you configured in the N300 wireless router. If they do not match, you will not get a wireless connection. 4. Make sure that you have selected the region in which the wireless router will operate. 5.
Troubleshooting This chapter gives information about troubleshooting your N300 wireless router.
Make sure that the network settings of the computer are correct: 1. Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page 41. 2. Verify whether the MAC address is needed. Some cable modem services require you to use the MAC address of the computer registered on the account.
Table 3. Troubleshooting the router’s LED behavior (continued) Power light is off. See “Connecting Your N300 Wireless Router” on page 11), check the following: • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power light stays amber.
Troubleshooting Login Problems If you are unable to log in to the N300 wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information.
4. Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or ADSL modem, and that both the modem and N300 wireless router are turned on. Obtaining an Internet IP Address If your N300 wireless router is unable to access the Internet, and your Internet light is amber, check the N300 wireless router to see if it is able to get an Internet IP address from your service provider.
1. Log in to the N300 wireless router. 2. Select Router Status under Maintenance on the main menu. 3. Click the Connection Status button. 4. If all the steps indicate OK, then your PPPoE connection is up and working. 5. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The N300 wireless router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password.
Troubleshooting Connectivity Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping utility makes it easy to troubleshoot a network. This section includes advanced troubleshooting techniques. Testing the Path from a PC to Your Router You can ping the N300 wireless router to verify that the LAN path from your computer to your router is set up correctly. To ping the wireless router: 1.
– Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. – Verify that the IP address for your router and your computer are correct and that the addresses on both begin with 255.255.255.0. Testing the Path from a PC to the Internet After verifying that the path between your computer and the N300 wireless router works correctly, test the path from your PC to the Internet. From the Windows Start > Run...
Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the N300 Wireless Router . Table 4. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http://www. routerlogin.net or http://www.routerlogin.
Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Firewall Inbound (communications coming in from Disabled (bars all unsolicited requests) the Internet) Outbound (communications going out to the Internet) Enabled (all) Wireless Wireless Communication Enabled Name (2.4GHz b/g/n SSID) NETGEAR Security Disabled Broadcast SSID Enabled Country/Region Europe 11N 2.4GHz Channel Auto Operating Mode Up to 150Mbpsa Output Power Full a.
Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Physical Specifications Dimensions 172.72 x 127.72 x 32.31 mm (6.8 x 5.03 x 1.27 in) Weight 0.27 kg (0.
Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current configuration settings and restore the factory defaults. To restore the factory default configuration settings: 1.
Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 5. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary Related Documents http://documentation.netgear.com/reference/enu/glossary/index.
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
