User Guide

N750 Wireless Dual Band Gigabit Router WNDR4300

Troubleshooting

• Date shown is January 1, 2000. This means the router has not yet successfully reached a

network time server. Check that your Internet access is configured correctly. If you have just

finished setting up the router, wait at least 5 minutes, and check the date and time again.

• Time is off by one hour. The router does not automatically sense daylight savings time. In the

Schedule screen, select the Automatically adjust for daylight savings time check box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

• Does the wireless device or computer that you are using find your wireless network?

If not, check the 2.4 GHz and 5 GHz LEDs on the front of the router. They should be lit. If

they are not, you can press the Wireless button on the front of the router to turn the routers

wireless radios back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does

not show up in your wireless client's scanning list. (By default, SSID broadcast is enabled.)

• If your wireless device finds the network but you cannot join the network, check to make

sure your wireless device is compatible with the network that you selected (2.4 GHz or 5

GHz).

• Does your wireless device support the security that you are using for your wireless network

(WPA or WPA2)?

• If you want to check the wireless settings for the router, use an Ethernet cable to connect a

computer to a LAN port on the router. Then log in to the router and select Setup > Wireless

Settings (see Wireless Settings Screen Fields on page 29).

Note: Note: Be sure to configure both sections (for 2.4 GHz b/g/n and 5 GHz

a/n) on the Wireless Settings screen and to click Apply if you make

changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these

conditions:

• Is your router too far from your computer, or too close? Place your computer near the router,

but at least 6 feet (1.8 meters) away, and see if the signal strength improves.

• Is your wireless signal blocked by objects between the router and your computer?