Wireless Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA July 2008 208-10148-02 v1.
© 2008 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Contents Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Wireless Router ............................................................................... 1 Hardware Features ............................................................................................................ 2 Positioning Your Wireless Router ......................................................................................
iv Contents
Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® RangeMax™ Dual Band Wireless-N Router WNDR3300. Before you begin installing your router, check the package contents (see “Unpacking Your New Wireless Router” on page 1). Become familiar with the front and back panels of your router— especially the LEDs—and the important information on the router label (see “Hardware Features” on page 2).
Wireless Router Setup Manual 2. Set up your wireless router by inserting the router into the stand supplied with your router. Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel.
Wireless Router Setup Manual Front Panel Figure 2 You can use the status lights on the front of the wireless router to verify various conditions. Table 1. Status Light Descriptions Item Function 1. Power Activity Description Solid Green Power is supplied to the router. Fast Blink Green The unit is starting up, or the restore factory settings button is being pushed to restore the factory default settings. 2. 3. 4. 2.4 GHz Mode 5 GHz Mode Internet Slow Blink Green Firmware is corrupted.
Wireless Router Setup Manual Table 1. Status Light Descriptions (continued) Item Function 5. Activity Description Blinking Amber Initializing connection and obtaining an IP address. Solid Green An IP address has been received; ready to transmit data. Blinking Green Data is being transmitted and received. LAN Solid Green (Ports 1–4) Blinking Green The LAN port has detected a 100 Mbps link with an attached device. Data is being transmitted at 100 Mbps.
Wireless Router Setup Manual The back of the wireless router includes: 1. Four local (LAN) 10/100 Mbps Ethernet ports for connecting the router to local computers 2. Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem 3. Restore factory settings button 4. AC power adapter outlet Top Panel Figure 4 The top of the wireless router includes a dome that performs two functions: 1. Antenna display lights.
Wireless Router Setup Manual To turn the antenna display lights on or off: 1. Push the dome for less than 2 seconds, then release. If lights are off, they will turn on. 2. Push the dome for less than 2 seconds, then release. If lights are on, they will turn off. Router Label View the label on the bottom of the wireless router to identify the serial number, port connectors, status lights, and default login information.
Wireless Router Setup Manual • Away from electrical devices which are potential sources of interference, such as ceiling fans, home security systems, microwaves, or the base for a cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
Wireless Router Setup Manual • Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users)” on page 11. For example, if you are connecting to a Mac, are using a Linux operating system, or are technically knowledgeable, select this option. If you choose to use this option and install your router manually, for best results, install and set up your router in this order: 1.
Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router make sure that: • • • You have Internet service through your Internet Service Provider (ISP). You are using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2. Your PC has a wired Ethernet connection (not a wireless connection). • For cable modem service, that you use the computer you first used to set up your Internet service.
Wireless Router Setup Manual The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network.
Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL or cable modem service connection to an Internet Service Provider (ISP). • The configuration information your ISP gave you.
Wireless Router Setup Manual of your computer. If you are unsure about this, refer to the documentation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 41. If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. There are two steps to setting up your wireless router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. 2.
Wireless Router Setup Manual 3 Figure 7 4. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 Figure 8 Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence. To start your network in the correct sequence. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. 1.
Wireless Router Setup Manual 2. Now, plug the power cord into your wireless router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
Wireless Router Setup Manual • LAN. A LAN light (5) should be lit. Green indicates that your computer is communicating at 100 Mbps; amber indicates 10 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on.
Wireless Router Setup Manual A login window such as the one in the following figure opens: Figure 11 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection. The Firmware Upgrade Assistant screen will display. 3.
Wireless Router Setup Manual 5. From the main menu, select Setup Wizard. The Setup Wizard screen will display.. Figure 12 6. Select No to set up the connection yourself. Click Next and the Basic Settings screen will display. Enter the required information for your ISP connection in the appropriate fields. If you need assistance, follow the Basic Settings Help screens on the router interface or see the online User Manual for this wireless router.
Wireless Router Setup Manual If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 27. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network for Internet Access After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server.
Wireless Router Setup Manual A login window similar to the one shown below will display. Figure 13 2. When prompted, enter the default User Name and Password (admin for the router User Name and password for the router Password), both in lowercase letters. If you changed the User Name and Password from the defaults, then enter your new User Name and Password.
Wireless Router Setup Manual Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security.
Wireless Router Setup Manual • The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. The default is Up to 270 Mbps at 5 GHz and 54 Mbps at 2.4 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. To set up basic wireless connectivity on your router: 1.
Wireless Router Setup Manual To set up your computers for wireless connectivity: 1. Program the wireless settings of each computer or wireless adapter to have the same SSID (wireless network name) as the router. 2. Check that the wireless adapter on each computer can support the mode and security option that you selected. (If you have a question, see the online User Manual or review the settings you selected in “Configuring Your Wireless Settings and Security Options” on page 21). 3.
Wireless Router Setup Manual the WPS-capable client. (For more information on setting up a mixed network, see the online User Manual. A link to the User Manual is on the Resource CD.) If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK. WEP security is not supported by WPS. The following instructions assume that you are configuring WPS on the router for the first time and connecting a WPS-capable device such as a wireless computer or wireless adapter.
Wireless Router Setup Manual To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless router’s Internet LED blink, indicating communication to the ISP.
Wireless Router Setup Manual 5. Check the Wireless mode. The default is Up to 270Mbps at 5GHz & 54Mbps at 2.4GHz. If you are experiencing interference, try selecting one of the other available settings (see “Configuring Your Wireless Settings and Security Options” on page 21). 6. Check your wireless security. If you used WPS to enable wireless security, your security will be set to WPA/WPA2 with a randomly-selected PSK security password. 7. Click Apply to save any changes.
Troubleshooting This chapter gives information about troubleshooting your wireless router.
Wireless Router Setup Manual Make sure that the network settings of the computer are correct: 1. Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page 41. 2. Verify whether the MAC address is needed. Some cable modem services require you to use the MAC address of the computer registered on the account.
Wireless Router Setup Manual If the correct behavior does not occur, check for a remedy from the following table. Table 2. Troubleshooting the router’s LED behavior LED Behavior Recommended Action Power light is off. See “Connecting Your Wireless Router” on page 11), check the following: • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet.
Wireless Router Setup Manual Table 2. Troubleshooting the router’s LED behavior (continued) Internet light stays amber. When the router is turned on, the Internet light turns amber for about 20 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber 1 minute after turning on power to the router: 1. The Internet is not accessible. Confirm that you have the correct internet setting. 2.
Wireless Router Setup Manual • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again. Checking The Internet Service Connection If your router is unable to access the Internet, check that the Internet connection is working, and then check that the wireless router can get an Internet address. Check that the Internet connection is working: 1.
Wireless Router Setup Manual If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following: • Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, user name, and password might be set incorrectly. See “Troubleshooting PPPoE”. • Your service provider might check for your computer’s host name.
Wireless Router Setup Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following. • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use.
Wireless Router Setup Manual 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type Ping followed by the address of the router, as in this example: ping www.routerlogin.net or ping 192.168.1.1 3. Click OK. You should see a message like this one: Pinging 192.168.1.1 with 32 bytes of data If the path is working, you see this message: Reply from 192.168.1.
Wireless Router Setup Manual • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.
Wireless Router Setup Manual 36 Troubleshooting
Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the RangeMax Dual Band Wireless-N Router WNDR3300. Table 2. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http://www. routerlogin.net or http://www.routerlogin.
Wireless Router Setup Manual Table 2. Wireless Router Default Configuration Settings (continued) Feature Default Setting Firewall Inbound (communications coming in from Disabled (bars all unsolicited requests) the Internet) Outbound (communications going out to the Internet) Enabled (all) Wireless Wireless Communication Enabled Name (11N SSID) NETGEAR-Dual Band-N Name (11G SSID) NETGEAR-2.
Wireless Router Setup Manual Table 2. Wireless Router Default Configuration Settings (continued) Feature Default Setting Physical Specifications Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.) Weight 0.5 kg (1.
Wireless Router Setup Manual Table 2. Wireless Router Default Configuration Settings (continued) Feature Default Setting Operating Frequency Ranges (5G) 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) 802.11 Security 40-bit (also called 64-bit) and 128-bit WEP, WPAPSK and WPA2-PSK.
Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.
Wireless Router Setup Manual 42 Related Documents
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
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