Outdoor High Power Wireless N Access Point Model WND930 Reference Manual October 2014 202-11483-01 350 East Plumeria Drive San Jose, CA 95134 USA
Outdoor High Power Wireless N Access Point Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Unpack Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outdoor High Power Wireless N Access Point Set Up a Remote Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set UP SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup This chapter covers the following topics: • System Requirements • Unpack Your Access Point • Front Panel • Product Label • Cable the Access Point for Initial Setup For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. Firmware updates with new features and bug fixes are made available from time to time at http://downloadcenter.netgear.com.
Outdoor High Power Wireless N Access Point System Requirements Before installing the access point, make sure that your system includes the following: • A 10/100/1000 Mbps local area network device such as a hub or switch, supporting IEEE 802.3af\ Power over Ethernet (PoE). • The Category 5 UTP straight-through Ethernet cable with RJ-45 connector included in the package, or one like it • A web browser for configuration • At least one computer with the TCP/IP protocol installed • 802.
Outdoor High Power Wireless N Access Point Front Panel Ports, LEDs, and the Reset button are located on the front panel. LEDs Reset button Figure 2. Front panel Pressing the Reset button restores the factory settings. See Factory Settings on page 62. LEDs The LEDs light to indicate wireless access point activity. Table 1. LEDs LED Description Power • • • Off. Power is off. Solid green. Power is on. Amber, then blinking green. A self-test is running or software is being loaded.
Outdoor High Power Wireless N Access Point Product Label The product label is located on the rear panel. It includes the default access information and the serial number and MAC address. Figure 3. Product label Cable the Access Point for Initial Setup Before mounting the access point in a high location, first set up and test the unit to verify wireless network connectivity. Note: DHCP client is enabled by default in the access point.
Outdoor High Power Wireless N Access Point 2. If a DHCP server is not connected to your network, configure a computer with a static IP address of 192.168.0.210 and a subnet mask of 255.255.255.0. 3. Connect an Ethernet cable from a LAN port on the access point to a LAN port on the computer. 4. Check the LEDs to verify that the access point is set up correctly.
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Outdoor High Power Wireless N Access Point Connect to the Access Point and Log In You can connect to the access point’s web management interface to view or change its settings. To connect to the access point: 1. If a DHCP server is not connected to your network, configure a computer with a static IP address of 192.168.0.210 and a subnet mask of 255.255.255.0. 2. Connect an Ethernet cable from a LAN port on the access point to a LAN port on the computer.
Outdoor High Power Wireless N Access Point This unique name is the access point NetBIOS name. The default access point name is on the product label. The naming convention is netgearxxxxxx, where xxxxxxx represents the last 6 digits of the access point MAC address. You can enter a unique name up to 15 characters long. 5. From the Country/Region list, select the region where the access point is located. In the United States this setting cannot be changed.
Outdoor High Power Wireless N Access Point Note: You need an Internet connection to get the current time using an NTP client. • Use Custom NTP Server. Select this check box if you use a custom NTP server. The check box is cleared by default. • Hostname / IP Address. Enter the host name or the IP address of the custom NTP server. The default is time-b.netgear.com. 6. Click the Apply button at the bottom of the screen. Your settings are saved.
Outdoor High Power Wireless N Access Point • IP Address. The IP address of your access point. The default IP address is 192.168.0.100 when it does not get a dynamic IP address. To change it, enter an unused IP address from the address range used on your LAN, or enable DHCP in a network with a DHCP server. • IP Subnet Mask. The access point calculates the subnet mask based on the IP address that you assign. Otherwise, you can use 255.255.255.0 (the default) as the subnet mask. • Default Gateway.
Outdoor High Power Wireless N Access Point 4. Select DHCP Server Settings. 5. Select the Enable radio button. 6. To specify the IP address range that the access point can assign, complete the Starting IPv4 Address and Ending IPv4 Address fields. 7. In the Subnet Mask field, enter the subnet mask to be assigned to the wireless clients. 8. In the Gateway IP Address field, enter the IP address of the default network gateway for all traffic beyond the local network. 9.
Outdoor High Power Wireless N Access Point The user name is admin and the default password is password. 4. Verify that the correct country or region is selected. 5. If you changed the setting, click the Apply button at the bottom of the screen. Your settings are saved. 6. Select Configuration > Wireless. By default, the wireless feature is turned on, and the Wireless On-Off Status field displays OFF. For information, see Turn On the Wireless Signal and Test Connectivity on page 18 7. Select a 2.
Outdoor High Power Wireless N Access Point This is the name of your wireless network. It is set to the default name of NETGEAR_11na for 802.11a/n wireless mode and NETGEAR_11ng for 802.11b/g/n wireless mode. Note: The SSID of any wireless client must match the SSID you configured in the access point. If they do not match, you cannot get a wireless connection. 11. Leave the Broadcast Wireless Network Name (SSID) Yes radio button selected.
Outdoor High Power Wireless N Access Point • 40 MHz. This is the static, high-throughput mode. Legacy clients cannot connect in this mode. • 20/40 MHz. This is the dynamic compatibility mode. Legacy clients can connect to 20 MHz and 11n clients can connect to 40 MHz. 15. From the list, select the guard Interval. The guard interval protects from interference from other transmissions. The default is Auto. 16. In the Output Power list, select the transmit power of the access point.
Outdoor High Power Wireless N Access Point 7. Verify that your wireless clients can connect to the access point. When wireless connectivity is working, configure wireless security. Plan Your Network Security To prevent unauthorized access to your network, NETGEAR recommends that you use the security features of your wireless equipment. You can enhance the security of your wireless network in several ways: • Use the WPA2 or Mixed WPA/WPA2 security option.
Outdoor High Power Wireless N Access Point MAC address filtering adds an obstacle against unwanted access to your network. For more information, see Configure MAC Authentication on page 28. Set Up Security Profiles Details of each wireless network are contained in a security profile. Each security profile contains the following information: • Profile name. This is the unique profile name. This value can be up to 32 alphanumeric characters. • SSID. This is the SSID associated with this profile.
Outdoor High Power Wireless N Access Point 5. Select the profile that you want to change and click the Edit button at the bottom of the screen. The fields that display depend on the security settings. 6. To change the wireless network name, in the WIreless Network Name (SSID) field, enter the new wireless network name. 7. To broadcast the wireless network name, select the Broadcast Wireless Network Name (SSID) Yes radio button. 8.
Outdoor High Power Wireless N Access Point 11. Click the Apply button at the bottom of the screen. Your settings are saved. 12. Verify that your wireless clients can connect to the access point with the appropriate security settings. Deploy the Access Point Before mounting the access point in a high location, first set up and test the access point to verify wireless network connectivity. By default, the DHCP client is enabled in the access point.
Outdoor High Power Wireless N Access Point a. Use the bracket screws to attach the bracket to the access point as shown. b. Use the pole clamps to mount the access point on a pole. The bracket, bracket screws, and pole clamps are provided in the package with the access point. 4. Remove the cap from an Ethernet port. 5. Install a cable gland on an Ethernet cable to protect the cable from exposure.
Outdoor High Power Wireless N Access Point 6. Connect the Ethernet cable from the access point to a LAN port on your router, switch or hub. 7. Connect a power sourcing equipment (PSE) to one of the PoE ports on the access point, using a cable gland to protect the Ethernet cable. If your router switch or hub supplies PoE, skip this step. Note: You must supply either IEEE 802.3at power to at least one LAN port or IEEE 802.3af power to two LAN ports to power the access point. You must supply IEEE 802.
Outdoor High Power Wireless N Access Point 4. Select Configuration > Wireless > Advanced > Wireless Settings. 5. For the 2.4 GHz wireless band Antenna setting, select the External radio button. 6. Click the Apply button at the bottom of the screen. 7. Click the 802.11a/na tab. 8. For the 5 GHz wireless band Antenna setting, select the External radio button. 9. Click the Apply button at the bottom of the screen. The settings are saved.
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Outdoor High Power Wireless N Access Point Spanning Tree Protocol By default, Spanning Tree Protocol is disabled. To enable or disable Spanning Tree Protocol: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password. The user name is admin and the default password is password. The General screen displays. 4.
Outdoor High Power Wireless N Access Point The user name is admin and the default password is password. The General screen displays. 4. Select Configuration > Wireless > Basic > Wireless On-Off. 5. To select the days of the week when you want the wireless radio to be off, select the Radio off schedule check boxes that correspond to those radio-off days. 6. To select the time of day when the wireless radio is to turn on, in the Radio ON Time fields, enter the hour and minute. 7.
Outdoor High Power Wireless N Access Point 4. Select Configuration > Security > Advanced > MAC Authentication. 5. To enable MAC authentication, select the Turn Access Control On check box. 6. Select a database from the Select Access Control Database list. The access point uses the local MAC address table for access control. The Trusted Wireless Stations list displays the trusted wireless stations. 7.
Outdoor High Power Wireless N Access Point • Primary accounting server • Secondary accounting server The primary servers are used by default. If the primary server fails, the secondary server is used if it is configured. To configure RADIUS server settings: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password.
Outdoor High Power Wireless N Access Point Configure Advanced Wireless Settings The default settings usually work well. However, you can adjust these settings to fine-tune the performance of your access point for your environment. To configure advanced wireless settings: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password.
Outdoor High Power Wireless N Access Point • Fragmentation Length (256-2346). This is the maximum packet size. Packets larger than the size specified in this field are fragmented. The Fragmentation Length value must be larger than the RTS Threshold value. The default is 2346. • Beacon Interval (100-1000). The time interval between 100 ms and 1000 ms for each beacon transmission, which allows the access point to synchronize the wireless network. The default is 100. • Aggregation Length (1024-65535).
Outdoor High Power Wireless N Access Point 6. To configure the advanced wireless settings for the 5 GHz band, select Configuration > Wireless > Advanced > Wireless Settings > 802.11a/na. 7. To change the default settings, enter the appropriate information in the following fields: • RTS Threshold (0-2347). Request to Send threshold.
Outdoor High Power Wireless N Access Point Quality of Service Settings For most networks, the default QoS (Quality of Service) queue settings work well. You can specify parameters on multiple queues for increased throughput and better performance of differentiated wireless traffic, like VoIP, and other types of audio, video, and streaming media, as well as traditional IP data.
Outdoor High Power Wireless N Access Point 4. Select Configuration > Wireless > Basic > QoS Settings. 5. Select the Enable Wi-Fi Multimedia (WMM) Enable or Disable radio button. 6. Select the WMM Powersave Enable or Disable radio button. 7. Click the Apply button at the bottom of the screen. Your settings are saved. Configure Advanced QoS Settings To configure advanced QoS settings: 1. Launch a web browser on the computer that is connected to the access point. 2. Enter http://192.168.0.
Outdoor High Power Wireless N Access Point 5. (Optional) Change the default settings in the AP EDCA parameters section. These parameters affect traffic flowing from the access point to the client station: • AIFS. The Arbitration Inter-Frame Spacing (AIFS) interval specifies, in milliseconds, the wait time between data frames. Higher AIFS values mean higher priority to that queue. Valid values for AIFS are 1 through 255. • CwMin.
Outdoor High Power Wireless N Access Point Wireless Bridging and Repeating You can use the access point as a component to build large bridged wireless networks. The following modes are available: • Wireless point-to-point bridge mode. The access point communicates with one bridge-mode wireless station. You can associate wireless clients with this access point. For more information, see Set Up a Wireless Point-to-Point Bridge on page 37. • Wireless point-to-multi-point bridge mode.
Outdoor High Power Wireless N Access Point 4. Select Configuration > Wireless Bridge. Note: If the access point is using the Auto channel setting, you are prompted to select a channel. To specify the channel, select Configuration > Wireless > Basic, select a channel, and click the Apply button. 5. Select the band that you want to use for the bridge: • To set up the bridge on the 2.4 GHz band, click the 802.11b/bg/ng tab. • To set up the bridge on the 5 GHz band, click the 802.11a/na tab. 6.
Outdoor High Power Wireless N Access Point • Verify that both access points use the same ESSID, channel, authentication mode, if any, and security settings. 14. Repeat Step 1 through Step 13 for the second access point. 15. Verify connectivity across LAN 1 and LAN 2. A computer on either LAN segment can connect to the Internet and share files and printers with any other computers or servers connected to LAN Segment 1 or LAN Segment 2.
Outdoor High Power Wireless N Access Point The user name is admin and the default password is password. The General screen displays. 5. Select Configuration > Wireless Bridge. Note: If the access point is using the Auto channel setting, you are prompted to select a channel. To specify the channel, select Configuration > Wireless > Basic, select a channel, and click the Apply button. 6. Select the band that you want to use for the bridge: • To set up the bridge on the 2.4 GHz band, click the 802.
Outdoor High Power Wireless N Access Point 10. Select the radio button for the first access point that you want to connect to the base station and click the Edit button. 11. In the Remote MAC Address field, enter the MAC address of the other access point. 12. Under Authentication Settings, specify the authentication settings for your bridge network. 13. Click the Apply button at the bottom of the screen. Your settings are saved. 14.
Outdoor High Power Wireless N Access Point • The wireless stations that you enable can connect to the access points. If you require wireless stations to access any LAN segment, you can add additional access points configured in wireless bridge mode to any LAN segment. Disable Ethernet LLDP By default, the access point is set up with Link Layer Discovery Protocol (LLDP) enabled. LLDP is also known as 802.1ab (industry standard protocol).
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Outdoor High Power Wireless N Access Point Change the admin Password The default password for admin is password. NETGEAR recommends that you change this to a more secure password. To change the admin password: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password. The user name is admin and the default password is password. The General screen displays.
Outdoor High Power Wireless N Access Point 4. Select Maintenance > Reset. 5. Select the Yes radio button. 6. Click the Apply button at the bottom of the screen. The access point reboots. Set Up a Remote Console To set up remote console: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password. The user name is admin and the default password is password.
Outdoor High Power Wireless N Access Point Set Up SNMP Enable SNMP to allow the SNMP network management software, such as HP OpenView, to manage the wireless access point by using the SNMPv1/v2 protocol. To set up SNMP: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password. The user name is admin and the default password is password.
Outdoor High Power Wireless N Access Point Upgrade the Firmware The firmware is stored in flash memory and can be updated as NETGEAR releases new firmware. You can download upgrade files from the NETGEAR website. If the upgrade file is compressed (.zip file), you must first extract the image file before sending it to the access point. You can send the upgrade file using your browser. Note: The web browser must support HTTP uploads.
Outdoor High Power Wireless N Access Point Manage the Configuration File The access point settings are stored in the access point in a configuration file. This file can be saved (backed up) or restored. Back Up the Configuration File To back up the access point settings in a configuration file: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password.
Outdoor High Power Wireless N Access Point 4. Select Maintenance > Restore Settings. 5. Click the Choose File button. You are prompted to select a file where you previously saved configuration settings. 6. Select the file. 7. Click the Restore button. The file uploads and the access point reboots. Restore the Factory Default Settings You can restore the access point to the factory default settings using the Restore Defaults menu selection, or using the Reset button. See Factory Settings on page 62.
Outdoor High Power Wireless N Access Point Enable a Syslog Server You can enable the syslog option if your LAN includes a syslog server. To enable a syslog server: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3. Enter the user name and password. The user name is admin and the default password is password. The General screen displays. 4.
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Outdoor High Power Wireless N Access Point View System Information You can view a summary of the current access point configuration settings, including current IP settings and current wireless settings. This information is read-only, so any changes must be made on other screens. To view system information: 1. Launch a web browser on the computer that is connected to the access point. 2. In the address field of the browser, enter http://192.168.0.100. A login prompt displays. 3.
Outdoor High Power Wireless N Access Point • Wireless MAC Address for 5 GHz. The MAC address of the access point’s 5 GHz wireless port. • Band Steering. Indicates whether band steering is enabled or disabled. • Country/Region. The domain or region for which the access point is licensed for use. It might not be legal to operate this access point in a region other than the one identified in this field. • Firmware Version. The version of the firmware currently installed. • Serial Number.
Outdoor High Power Wireless N Access Point 4. Select Monitoring > Wireless Stations. You can view the MAC address, IP address, BSSID, SSID, channel rate, state, type, AID, mode, and status (whether the station is allowed to communicate with the access point). 5. To update the list, click the Refresh button. Note: If the access point reboots, the wireless station information does not display until the access point rediscovers the devices.
Outdoor High Power Wireless N Access Point 6. To clear the log content, click the Clear button. To save the log contents in a file on your computer or to save the file to a disk drive, click the Save As button. The log contents file is saved. View Network Traffic Statistics You can view information for both wired (LAN) and wireless (WLAN) interface network traffic. To view the network traffic statistics: 1. Launch a web browser on the computer that is connected to the access point. 2. Enter http://192.
Outdoor High Power Wireless N Access Point • Packets. The number of packets sent and received on the Ethernet port since the access point was restarted. • Bytes. The number of bytes sent and received on the Ethernet port since the access point was restarted. • Unicast Packets. The unicast packets sent and received since the access point was restarted, shown separately for the 2.4 GHz and 5 GHz bands. • Broadcast Packets.
Outdoor High Power Wireless N Access Point The access point captures wireless packets coming from or going to the access point on the current operating channel. 6. To stop the current packet capture, click the Stop button. 7. To save the captured packets to a file on the computer or device that you are using, click the Save as button.
6. Troubleshooting and Debugging This chapter covers the following topics: • Troubleshooting with the LEDs • Cannot Connect to the Access Point to Configure It • Wireless Access to the Network • Time-Out Error for a URL or IP Address Note: For up-to-date WND930 installation details and troubleshooting guidance, visit http://support.netgear.com.
Outdoor High Power Wireless N Access Point Troubleshooting with the LEDs Use the LEDs to verify that the access point is working properly. All LEDs Are Off Power is not supplied to the access point. • Make sure that a power source equipment (PSE) is connected through Ethernet to at least one PoE port. • Make sure that the power source equipment (PSE) is powered on. LAN LED Is Off A hardware connection problem exists.
Outdoor High Power Wireless N Access Point Wireless Access to the Network If you cannot connect wirelessly, the wireless radio might be turned off (see Configure the Basic Wireless Settings on page 15) or a configuration problem might exist. For a configuration problem, check these items: • Make sure that the SSID and wireless security settings of the wireless device are the same as those of the access point.
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Outdoor High Power Wireless N Access Point Factory Settings You can return the access point to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the front of the access point for at least seven seconds. The access point resets and returns to the factory settings shown in the following table. Table 2. Factory default settings Feature Description Login for Management and Configuration LAN IPv4 management address 192.168.0.
Outdoor High Power Wireless N Access Point Table 2. Factory default settings (continued) Feature Description Wireless network names (SSIDs) NETGEAR_11ng NETGEAR_11na Broadcast network names (SSIDs) Enabled Radio frequency channels 11ng: Auto 11na: Auto MCS index/data rate (transmission speed) Best Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary.
Outdoor High Power Wireless N Access Point Table 2. Factory default settings (continued) Feature Description AP EDCA parameters (QoS settings) • • • • Station EDCA parameters (QoS settings) • • • • Wireless bridging AIFS. The Arbitration Inter-Frame Spacing (AIFS) interval specifies, in milliseconds, the wait time between data frames. CwMin.
Outdoor High Power Wireless N Access Point Technical Specifications Table 3. Access point specifications Feature Description 802.11b/bg/ng Wireless Specifications 802.11b data rates 1, 2, 5.5, and 11 Mbps, and auto-rate capable 802.11bg data rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable 802.11ng MCS index and Data rates for a 20 MHz channel width and an automatic guard interval: data rates 0 / 7.2 Mbps, 1 / 14.4 Mbps, 2 / 21.7 Mbps, 3 / 28.9 Mbps, 4 / 43.
Outdoor High Power Wireless N Access Point Table 3. Access point specifications (continued) Feature Description 802.11a/na Wireless Specifications 802.11a data rates 6, 9, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable Data rates for a 20 MHz channel width and an automatic guard interval: 0 / 14.4 Mbps, 1 / 28.9 Mbps, 2 / 43.3 Mbps, 3 / 57.8 Mbps, 4 / 86.7 Mbps, 5 / 115.6 Mbps, 7 / 144.4 Mbps, 8 / 173.
Outdoor High Power Wireless N Access Point Table 3. Access point specifications (continued) Feature Description Physical Specifications Physical specifications • • Dimensions (l x w x h): 265 x 255 x 78 mm (10.43 x 10.04 x 3.07 in.) Weight: 1,861 g (4.
