Troubleshooting

WN2500RP FAQ's

I have enabled wireless MAC filter (wireless access control - ACL) on my router, what

should I do when installing WN2500RP?

The wireless device’s MAC Address will be translated to another MAC address when the

wireless device connects to the WN2500RP. If your router MAC filter is enabled, the wireless

device will not able to get ip address from WN2500RP. You have to add the translated MAC

address into the router to allow this wireless device to access internet.

To get the translated MAC address:

Please disable MAC filter on your router. Power on WN2500RP and connect all of your wireless

devices to WN2500RP. Please ensure the Link Rate LED is stayed on. Then login to your

router’s GUI to check the attached devices on your routers. There will be some devices which

the first 6 digital of MAC Address is “02:0F:B5”. Please add these MAC Addresses into your

router MAC filter table.( see the picture below for example, the mac addresses in red rectangle

should be added into MAC filter table)

My router security is WEP and I entered the wrong passphrase/security key on the

WN2500RP, I can not access WN2500RP anymore, what can I do?

The WN2500RP can not check whether the WEP passphrase is correct or not. If you entered the

wrong passphrase, your wireless PC will not able to get ip address from WN2500RP. You need

to reset the WN2500RP to factory default to get it back.

Can I use the Push ‘N’ Connect WPS button to connect the Extender to my existing router?

How can I use WPS button to connect to the router in both bands (2.4Ghz and 5Ghz)?

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WN2500RP FAQ's I have enabled wireless MAC filter (wireless access control - ACL) on my router, what should I do when installing WN2500RP? The wireless device’s MAC Address will be translated to another MAC address when the wireless device connects to the WN2500RP. If your router MAC filter is enabled, the wireless device will not able to get ip address from WN2500RP. You have to add the translated MAC address into the router to allow this wireless device to access internet.
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Yes. The Push ‘N’ Connect button can be used to connect the Extender to your existing router or connect your PC to the Extender. To use WPS to connect the extender to your router, first, press WN2500RP’s WPS button. Within 2 minutes, press your router. If your router is a dual band router, you need to repeater this procedure again (press WN2500RP WPS button and press your router WPS button again). The WN2500RP will connect to the router in 2.