Reference Manual

Maintain the Wireless Controller and Access Points
253
ProSAFE Wireless Controller WC9500
4. Select Maintenance > Logs & Alerts > Logs.
The Query System Logs screen displays.
5. Click the Save button.
6. Follow the directions of your browser
.
The default name of the zipped log file is <
IP address>-WC9500-Logs.tgz, in which
<IP address> is the IP address of the wireless controller.
Clear the System Logs
NETGEAR recommends that you save the system logs before you clear them.
 To clear the system logs:
1. Open a web browser. In the browser
’s address field, type the wireless controller’s IP
address.
By default, the IP address is 192.168.0.250.
The wireless controller’s login screen displays.
2. Enter your user name and password.
If you did not yet personalize your user name and password, enter admin for the user
name and password for the password, both in lowercase letters.
3. Click the Login button.
The wireless controller’s web management interface opens and displays the Summary
screen.
4. Select Maintenance > Logs &
Alerts > Logs
.
The Query System Logs screen displays.
5. Click the Clear button.
View Alerts and Events
The wireless controller lets you view the following alerts and events:
• System alerts. System alerts such as an access point coming up or being shut down, the
wireless controller coming up or being shut down, and a firmware upgrade.
• RF events. Radio frequency events such as the detection of a coverage hole, a change
of channel, or a managed access point going down.
• Load balancing events. Load-balancing events such as a bad RSSI for a client, or the
violation of a load-balancing threshold.
• Rate limiting events. Rate-limit events such as the violation of a rate-limit threshold.
• Redundancy. Redundancy events such as the redundant wireless controller coming up
or going down, or a failover to another wireless controller.