User Manual
Table Of Contents
- Wireless Controller
- Contents
- 1. Introduction
- 2. Hardware Descriptions
- 3. System Planning and Deployment Scenarios
- 4. RF Planning and Deployment
- Application, Browser, and Port Requirements for RF Planning
- RF Planning Overview
- Manage a Building and Floors for an RF Plan
- Add a Building and Floors
- Add a Single Floor to a Building
- Scale a Floor
- Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor
- Remove a WiFi Coverage or Noncoverage Zone From a Floor
- Add a WiFi Building Obstacle to a Floor
- Remove a Building Obstacle From a Floor
- Add a WiFi Obstruction Area
- Remove a WiFi Obstruction Area
- Change the Name, Map, or Dimensions of a Floor
- Change the Name of a Building
- Duplicate an Entire Building With All Floors
- Duplicate a Single Floor
- Remove a Single Floor
- Remove an Entire Building With All Its Floors
- Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor
- Manually Add and Manage Access Points on a Floor Map for an RF Plan
- Manually Add and Manage Antennas on a Floor Map for an RF Plan
- Display and Recalculate the WiFi Coverage for a Heat Map
- Display or Change the WiFi Inventory for an RF Plan
- Download a Report for an RF Plan
- View the Heat Map for a Deployed Floor Plan
- 5. Installation and Configuration Overview
- 6. Configure the System and Network Settings and Register the Licenses
- 7. Manage Security Profiles and Profile Groups
- WiFi Security Profile Concepts
- Manage Security Profiles for the Basic Profile Group
- Manage Security Profiles for Advanced Profile Groups
- Network Authentication and Data Encryption Options
- Manage Authentication Servers and Authentication Server Groups
- Manage MAC Authentication and MAC Authentication Groups
- Guidelines for External MAC Authentication
- Remove a Local MAC Authentication Group
- 8. Discover and Manage Access Points
- 9. Configure WiFi, Radio Frequency, and QoS Settings
- Basic and Advanced WiFi, Radio Frequency Management, and QoS Configuration Concepts
- Configure the Radio On/Off Settings
- Configure WiFi Settings
- Radio Frequency Management Concepts
- Configure Automatic Transmission Power
- Override Transmission Power for Individual Access Points
- Configure WLAN Healing
- Enable Band Steering
- Configure Automatic Channel Allocation
- Override the Channel and Frequency for an Access Point
- Manage AirQual for a Profile Group
- Manage Quality of Service for an Advanced Profile Group
- Manage Load Balancing
- Manage Rate Limiting
- Manage the LED Behavior
- 10. Manage Rogue Access Points, Guest Network Access, and Users
- Manage Rogue Access Points
- Manage Guest Network Access Through Guest Portals and Captive Portals
- Manage Users, Accounts, and Passwords
- User and Account Concepts
- Change the Password of the Default admin Account of the Wireless Controller
- Add a Management User
- Add a WiFi User
- Add a Captive Portal Account
- Add a Logo and Message on Captive Portal User Information
- Add a Captive Portal User
- Add Multiple Captive Portal Users Simultaneously
- Change the Settings for a User or Account
- Remove Users or Accounts
- Export a List of Users or Accounts
- 11. Maintain the Wireless Controller and Access Points
- Manage the Configuration File or Upgrade the Firmware
- Reboot the Wireless Controller
- Reset the Wireless Controller
- Manage Extended Storage
- Manage Remote Access
- Specify Session Time-Outs
- Save the Logs
- View Alerts and Events
- Manage Licenses
- Reboot Access Points
- Configure Multicast Firmware Upgrade for Access Points
- 12. Manage Stacking and Redundancy
- Stacking Concepts
- Configure a Stack of Wireless Controllers
- Remove a Wireless Controller From a Stack
- Select Which Wireless Controller in a Stack to Configure
- Manage Redundancy for a Single Controller
- Manage a Redundancy Group With N:1 Redundancy
- Replace a Redundant Controller
- Remove a Redundancy Group
- Upgrade Firmware in a Stacked Redundancy Group
- 13. Monitor the WiFi Network and Its Components
- Monitor the Network
- Monitor the Wireless Controller
- View the Wireless Controller Summary Page
- View Wireless Controller Usage
- View Access Points That the Wireless Controller Manages
- View Clients on Access Points That the Wireless Controller Manages
- View Neighboring Clients That the Wireless Controller Detects
- View Neighboring Access Points That the Wireless Controller Does Not Manage
- View Security Profiles That the Wireless Controller Manages
- View DHCP Leases That Are Provided by the Wireless Controller
- View Captive Portal Users on Access Points That the Wireless Controller Manages
- View the Guest Email Address Database for Access Points That the Wireless Controller Manages
- View AirQual for the Channels in a Profile Group
- Monitor the SSIDs on the Wireless Controller
- Monitor Local Clients in the Network
- 14. Troubleshooting and Diagnostics
- Troubleshoot Basic Functioning
- Troubleshoot the Web Management Interface
- Troubleshoot a TCP/IP Network Using the Ping Utility
- Use the Reset Button to Restore Default Settings
- Resolve Problems With Date and Time
- Resolve Network Problems
- Resolve Problems With Access Points
- Use the Diagnostic Tools on the Wireless Controller
- A. Controller-Managed Access Points
- Overview
- Change IP Address and VLAN Settings on a Controller-Managed Access Point
- Reenable the DHCP Client on a Controller-Managed Access Point
- Upgrade or Change Firmware on a Controller-Managed Access Point
- Save and View the Logs on a Controller-Managed Access Point
- Enable Link Aggregation on a WAC740 Access Point
- Change the Password on an Access Point
- Convert an Access Point From Controller-Managed to Standalone
- B. Factory Default Settings, Technical Specifications, and Passwords Requirements
- Index
401
Wireless Controller
startup procedure 93
troubleshooting
367
legacy 802.1x authentication
139
levels, logging
116, 118
licenses
managing
282–284
number and types required
18
redundancy group, matching
299, 306
registering
111–114
limited web management interface, access points
380
link aggregation
WAC740 access point
171, 388
WC7600v1 and WC9500 controller
104
link aggregation group (LAG)
WAC740 access point
171
WC7600v1 and WC9500 controller
106
load balancing logs, viewing and saving
277
load balancing, configuring
214
local access points
156, 166, 170
local IP address
redundancy settings
303, 311
stacking settings
294
location, placement wireless controller
99
logs, saving
272
low density bandwidth
186, 191
M
MAC authentication 147
MAC authentication groups
150
managed AP list
168
managed status, access points
170
management users, adding
247
management VLANs
37, 43, 103
master controller, stacking
290, 294
maximum burst length
214
maximum number, wireless clients
215
memory partition
266
minimum and maximum contention window (CwMin or
CwMax)
213
models
access points supported
28
antennas supported
32
wireless controllers
13
multicast rate limiting
187, 191
multicast, firmware upgrade process
286
MU-MIMO (multi-user MIMO)
184, 189
N
N to 1 redundancy 305–312
neighboring clients, viewing
346
network authentication
127, 134
network performance, troubleshooting
372
network status, viewing summary
318
noncoverage zone, RF planning
62
notification server, emails
119
NTP (Network Time Protocol), client and server
103
O
obstacles, RF planning 63
obstruction areas, RF planning
66
option 43, DHCP
156
P
package contents 20
partition, memory
266
password requirements
395
password, changing default admin
245
passwords
restoring default
370
users
244
physical specifications
393–394
pinging, access points
373
planning, system
37
PoE (Power over Ethernet), access points
31
port requirements, RF planning
54
portals, configuring
232–244
ports and slots
WC7500 and WC7600v2
20
WC7600 and WC9500
23
Power LED
described
26
troubleshooting
367
power level, transmission
102
power supply
WC7500 and WC7600v2
22
WC7600 and WC9500
25
preamble type
186, 190
preventing channel allocation
205
primary controller, redundancy
303, 311
product label
WC7500 and WC7600v2
22
WC7600 and WC9500
25
profile groups. See
access point profile groups.
advanced profile groups.