User Manual
Table Of Contents
- Wireless Controller
- Contents
- 1. Introduction
- 2. Hardware Descriptions
- 3. System Planning and Deployment Scenarios
- 4. RF Planning and Deployment
- Application, Browser, and Port Requirements for RF Planning
- RF Planning Overview
- Manage a Building and Floors for an RF Plan
- Add a Building and Floors
- Add a Single Floor to a Building
- Scale a Floor
- Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor
- Remove a WiFi Coverage or Noncoverage Zone From a Floor
- Add a WiFi Building Obstacle to a Floor
- Remove a Building Obstacle From a Floor
- Add a WiFi Obstruction Area
- Remove a WiFi Obstruction Area
- Change the Name, Map, or Dimensions of a Floor
- Change the Name of a Building
- Duplicate an Entire Building With All Floors
- Duplicate a Single Floor
- Remove a Single Floor
- Remove an Entire Building With All Its Floors
- Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor
- Manually Add and Manage Access Points on a Floor Map for an RF Plan
- Manually Add and Manage Antennas on a Floor Map for an RF Plan
- Display and Recalculate the WiFi Coverage for a Heat Map
- Display or Change the WiFi Inventory for an RF Plan
- Download a Report for an RF Plan
- View the Heat Map for a Deployed Floor Plan
- 5. Installation and Configuration Overview
- 6. Configure the System and Network Settings and Register the Licenses
- 7. Manage Security Profiles and Profile Groups
- WiFi Security Profile Concepts
- Manage Security Profiles for the Basic Profile Group
- Manage Security Profiles for Advanced Profile Groups
- Network Authentication and Data Encryption Options
- Manage Authentication Servers and Authentication Server Groups
- Manage MAC Authentication and MAC Authentication Groups
- Guidelines for External MAC Authentication
- Remove a Local MAC Authentication Group
- 8. Discover and Manage Access Points
- 9. Configure WiFi, Radio Frequency, and QoS Settings
- Basic and Advanced WiFi, Radio Frequency Management, and QoS Configuration Concepts
- Configure the Radio On/Off Settings
- Configure WiFi Settings
- Radio Frequency Management Concepts
- Configure Automatic Transmission Power
- Override Transmission Power for Individual Access Points
- Configure WLAN Healing
- Enable Band Steering
- Configure Automatic Channel Allocation
- Override the Channel and Frequency for an Access Point
- Manage AirQual for a Profile Group
- Manage Quality of Service for an Advanced Profile Group
- Manage Load Balancing
- Manage Rate Limiting
- Manage the LED Behavior
- 10. Manage Rogue Access Points, Guest Network Access, and Users
- Manage Rogue Access Points
- Manage Guest Network Access Through Guest Portals and Captive Portals
- Manage Users, Accounts, and Passwords
- User and Account Concepts
- Change the Password of the Default admin Account of the Wireless Controller
- Add a Management User
- Add a WiFi User
- Add a Captive Portal Account
- Add a Logo and Message on Captive Portal User Information
- Add a Captive Portal User
- Add Multiple Captive Portal Users Simultaneously
- Change the Settings for a User or Account
- Remove Users or Accounts
- Export a List of Users or Accounts
- 11. Maintain the Wireless Controller and Access Points
- Manage the Configuration File or Upgrade the Firmware
- Reboot the Wireless Controller
- Reset the Wireless Controller
- Manage Extended Storage
- Manage Remote Access
- Specify Session Time-Outs
- Save the Logs
- View Alerts and Events
- Manage Licenses
- Reboot Access Points
- Configure Multicast Firmware Upgrade for Access Points
- 12. Manage Stacking and Redundancy
- Stacking Concepts
- Configure a Stack of Wireless Controllers
- Remove a Wireless Controller From a Stack
- Select Which Wireless Controller in a Stack to Configure
- Manage Redundancy for a Single Controller
- Manage a Redundancy Group With N:1 Redundancy
- Replace a Redundant Controller
- Remove a Redundancy Group
- Upgrade Firmware in a Stacked Redundancy Group
- 13. Monitor the WiFi Network and Its Components
- Monitor the Network
- Monitor the Wireless Controller
- View the Wireless Controller Summary Page
- View Wireless Controller Usage
- View Access Points That the Wireless Controller Manages
- View Clients on Access Points That the Wireless Controller Manages
- View Neighboring Clients That the Wireless Controller Detects
- View Neighboring Access Points That the Wireless Controller Does Not Manage
- View Security Profiles That the Wireless Controller Manages
- View DHCP Leases That Are Provided by the Wireless Controller
- View Captive Portal Users on Access Points That the Wireless Controller Manages
- View the Guest Email Address Database for Access Points That the Wireless Controller Manages
- View AirQual for the Channels in a Profile Group
- Monitor the SSIDs on the Wireless Controller
- Monitor Local Clients in the Network
- 14. Troubleshooting and Diagnostics
- Troubleshoot Basic Functioning
- Troubleshoot the Web Management Interface
- Troubleshoot a TCP/IP Network Using the Ping Utility
- Use the Reset Button to Restore Default Settings
- Resolve Problems With Date and Time
- Resolve Network Problems
- Resolve Problems With Access Points
- Use the Diagnostic Tools on the Wireless Controller
- A. Controller-Managed Access Points
- Overview
- Change IP Address and VLAN Settings on a Controller-Managed Access Point
- Reenable the DHCP Client on a Controller-Managed Access Point
- Upgrade or Change Firmware on a Controller-Managed Access Point
- Save and View the Logs on a Controller-Managed Access Point
- Enable Link Aggregation on a WAC740 Access Point
- Change the Password on an Access Point
- Convert an Access Point From Controller-Managed to Standalone
- B. Factory Default Settings, Technical Specifications, and Passwords Requirements
- Index
399
Wireless Controller
automatic 203–206
manual
206
channel width
185, 189
channels, available
205
classify rogue access points
229
client separation
127, 134
client VLANs
38, 43
clients, DHCP
173
clients, viewing
accepted in the network
362
neighboring in the network
346
on the access point
325, 340, 360
on the wireless controller
327, 334, 342
clients, wireless, maximum number
215
color coding, channels
323, 338
community names, SNMP
271
compliance, regulatory
WC7500 and WC7600v2
394
WC7600 and WC9500
394
configuration file, restoring
263
configuration roadmaps
95–99
configuration, backing up and restoring
262–263
connection problems, troubleshooting
372
connectivity test
37
console debug logs, collecting
375
console port
WC7500 and WC7600v2
21
WC7600 and WC9500
24
contents, package
20
controller models
13
controller password, changing
245
controller selection, stacking
296
controller-managed mode, access points, described
381
counter
WC7500 and WC7600v2
21
WC7600 and WC9500
24
country and region of operation
102
customer information, licenses
113
CwMin and CwMax (minimum or maximum contention
window)
213
D
data encryption
configuring
127, 134
supported methods
39
data rate
185, 189
date, troubleshooting
370
default profile group. See basic profile group.
default settings
393
default settings, resetting
WC7500 and WC7600v2
21, 267
WC7600 and WC9500
24, 267
delivery traffic indication message (DTIM) interval
186,
190
detecting rogue access points
228
DHCP client, access points
173
DHCP leases, viewing
351
DHCP option 43
157, 371
DHCP server
described
38
settings
108
diagnostic tools
372
digital counter
WC7500 and WC7600v2
21
WC7600 and WC9500
24
dimensions
WC7500 and WC7600v2
393
WC7600 and WC9500
394
discovering access points
156
discovery problems, troubleshooting
371
DNS servers
106
DTIM (delivery traffic indication message) interval
186,
190
dual-band access points
31, 35, 122, 219
E
EAP (Extensible Authentication Protocol) 249
electrical specifications
WC7500 and WC7600v2
393
WC7600 and WC9500
394
email address database, viewing
353
email notification server
119
encryption, methods supported
39
end-user license agreement (EULA)
237, 242
Ethernet port
WC7500 and WC7600v2
21
WC7600 and WC9500
24
Ethernet port LEDs
described
27
troubleshooting
367
EULA (end-user license agreement)
237, 242
Extensible Authentication Protocol (EAP)
249
external antennas
174
external authentication
MAC authentication
128, 135, 147
RADIUS and LDAP servers
139, 141–144, 235, 240
external storage
269
external syslog server
117