User Manual
Table Of Contents
- Wireless Controller
- Contents
- 1. Introduction
- 2. Hardware Descriptions
- 3. System Planning and Deployment Scenarios
- 4. RF Planning and Deployment
- Application, Browser, and Port Requirements for RF Planning
- RF Planning Overview
- Manage a Building and Floors for an RF Plan
- Add a Building and Floors
- Add a Single Floor to a Building
- Scale a Floor
- Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor
- Remove a WiFi Coverage or Noncoverage Zone From a Floor
- Add a WiFi Building Obstacle to a Floor
- Remove a Building Obstacle From a Floor
- Add a WiFi Obstruction Area
- Remove a WiFi Obstruction Area
- Change the Name, Map, or Dimensions of a Floor
- Change the Name of a Building
- Duplicate an Entire Building With All Floors
- Duplicate a Single Floor
- Remove a Single Floor
- Remove an Entire Building With All Its Floors
- Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor
- Manually Add and Manage Access Points on a Floor Map for an RF Plan
- Manually Add and Manage Antennas on a Floor Map for an RF Plan
- Display and Recalculate the WiFi Coverage for a Heat Map
- Display or Change the WiFi Inventory for an RF Plan
- Download a Report for an RF Plan
- View the Heat Map for a Deployed Floor Plan
- 5. Installation and Configuration Overview
- 6. Configure the System and Network Settings and Register the Licenses
- 7. Manage Security Profiles and Profile Groups
- WiFi Security Profile Concepts
- Manage Security Profiles for the Basic Profile Group
- Manage Security Profiles for Advanced Profile Groups
- Network Authentication and Data Encryption Options
- Manage Authentication Servers and Authentication Server Groups
- Manage MAC Authentication and MAC Authentication Groups
- Guidelines for External MAC Authentication
- Remove a Local MAC Authentication Group
- 8. Discover and Manage Access Points
- 9. Configure WiFi, Radio Frequency, and QoS Settings
- Basic and Advanced WiFi, Radio Frequency Management, and QoS Configuration Concepts
- Configure the Radio On/Off Settings
- Configure WiFi Settings
- Radio Frequency Management Concepts
- Configure Automatic Transmission Power
- Override Transmission Power for Individual Access Points
- Configure WLAN Healing
- Enable Band Steering
- Configure Automatic Channel Allocation
- Override the Channel and Frequency for an Access Point
- Manage AirQual for a Profile Group
- Manage Quality of Service for an Advanced Profile Group
- Manage Load Balancing
- Manage Rate Limiting
- Manage the LED Behavior
- 10. Manage Rogue Access Points, Guest Network Access, and Users
- Manage Rogue Access Points
- Manage Guest Network Access Through Guest Portals and Captive Portals
- Manage Users, Accounts, and Passwords
- User and Account Concepts
- Change the Password of the Default admin Account of the Wireless Controller
- Add a Management User
- Add a WiFi User
- Add a Captive Portal Account
- Add a Logo and Message on Captive Portal User Information
- Add a Captive Portal User
- Add Multiple Captive Portal Users Simultaneously
- Change the Settings for a User or Account
- Remove Users or Accounts
- Export a List of Users or Accounts
- 11. Maintain the Wireless Controller and Access Points
- Manage the Configuration File or Upgrade the Firmware
- Reboot the Wireless Controller
- Reset the Wireless Controller
- Manage Extended Storage
- Manage Remote Access
- Specify Session Time-Outs
- Save the Logs
- View Alerts and Events
- Manage Licenses
- Reboot Access Points
- Configure Multicast Firmware Upgrade for Access Points
- 12. Manage Stacking and Redundancy
- Stacking Concepts
- Configure a Stack of Wireless Controllers
- Remove a Wireless Controller From a Stack
- Select Which Wireless Controller in a Stack to Configure
- Manage Redundancy for a Single Controller
- Manage a Redundancy Group With N:1 Redundancy
- Replace a Redundant Controller
- Remove a Redundancy Group
- Upgrade Firmware in a Stacked Redundancy Group
- 13. Monitor the WiFi Network and Its Components
- Monitor the Network
- Monitor the Wireless Controller
- View the Wireless Controller Summary Page
- View Wireless Controller Usage
- View Access Points That the Wireless Controller Manages
- View Clients on Access Points That the Wireless Controller Manages
- View Neighboring Clients That the Wireless Controller Detects
- View Neighboring Access Points That the Wireless Controller Does Not Manage
- View Security Profiles That the Wireless Controller Manages
- View DHCP Leases That Are Provided by the Wireless Controller
- View Captive Portal Users on Access Points That the Wireless Controller Manages
- View the Guest Email Address Database for Access Points That the Wireless Controller Manages
- View AirQual for the Channels in a Profile Group
- Monitor the SSIDs on the Wireless Controller
- Monitor Local Clients in the Network
- 14. Troubleshooting and Diagnostics
- Troubleshoot Basic Functioning
- Troubleshoot the Web Management Interface
- Troubleshoot a TCP/IP Network Using the Ping Utility
- Use the Reset Button to Restore Default Settings
- Resolve Problems With Date and Time
- Resolve Network Problems
- Resolve Problems With Access Points
- Use the Diagnostic Tools on the Wireless Controller
- A. Controller-Managed Access Points
- Overview
- Change IP Address and VLAN Settings on a Controller-Managed Access Point
- Reenable the DHCP Client on a Controller-Managed Access Point
- Upgrade or Change Firmware on a Controller-Managed Access Point
- Save and View the Logs on a Controller-Managed Access Point
- Enable Link Aggregation on a WAC740 Access Point
- Change the Password on an Access Point
- Convert an Access Point From Controller-Managed to Standalone
- B. Factory Default Settings, Technical Specifications, and Passwords Requirements
- Index
398
Wireless Controller
band steering, configuring 202
described 35
group name, changing
131
LED behavior, configuring
226
load balancing, configuring
217
overriding transmission power
197
profiles, adding and configuring
132
QoS, configuring
211
radio, turning on and off
181
rate limiting, configuring
222
wireless settings, configuring
187
WLAN healing, configuring
199
advanced settings, described
34, 122
AES (Advanced Encryption Standard)
139
aggregated MAC protocol data unit (AMPDU)
186, 190
aggregation length
186, 190
aggregation links
WAC740 access point
171, 388
WC7600v1 and WC9500 controller
104
AIFS (arbitration inter-frame space)
213
AirQual
configuring
207–211
monitoring
354
alarms
settings
119
viewing in the network
319
viewing on the wireless controller
333
alerts, viewing and saving
275
AMPDU (aggregated MAC protocol data unit)
186, 190
antennas
RF planning, adding and managing
80
specifying internal or external
174
supported models
32
application requirements, RF planning
54
arbitration inter-frame space (AIFS)
213
architecture, advanced profile group
36
ARP (Address Resolution Protocol) suppression
187, 191
authentication
certificates
114
external
MAC authentication
128, 135, 147
RADIUS and LDAP servers
139, 141–144, 235,
240
internal
144
methods supported
39
servers
141
auto planning advisor, RF planning
71
autodiscovery, access points
155
automatic channel allocation, WLAN healing
198
automatic transmission power, WLAN healing
198
available channels
205
B
back panel components
WC7500 and WC7600v2
22
WC7600 and WC9500
24
background QoS queue
212
backing up the configuration
262
band steering
201–202
bandwidth, low and high density
186, 191
basic profile group
assigning access points to
175
automatic transmission power, configuring
193
band steering, configuring
201
described
35
LED behavior, configuring
225
load balancing, configuring
215
overriding transmission power
196
profiles, adding and configuring
125
radio, scheduling
180
rate limiting, configuring
219
wireless settings, configuring
183
WLAN healing, configuring
198
basic service set identifier (BSSID)
228
basic settings, described
34, 122
beacon interval
185, 190
best effort QoS queue
212
bottom label
WC7500 and WC7600v2
22
WC7600 and WC9500
25
broadcast rate limiting
187, 191
broadcasting SSID
127, 134
browsers
requirements, RF planning
54
supported
93
troubleshooting
369
BSSID (basic service set identifier)
228
buildings, RF planning 57
C
cabling, troubleshooting 367
calls, preventing channel allocation
205
captive portal
accounts and users, adding
250–257
accounts and users, viewing
351
configuring
232–244
enabling
135
guest email address database, viewing
353
users, adding multiple simultaneously
255
certificates, authentication
114
channel allocation