User Manual

Troubleshooting and Diagnostics
378
Wireless Controller
5. Configure the settings as described in the following table.
Setting Description
Capture Beacon Select the Capture Beacon check box to enable capturing of beacon frames.
If the check box is cleared (which is the default), beacon frames are ignored
during the packet capture process.
Capture Probe Select the Capture Probe check box to enable capturing of probe requests and
responses.
If the check box is cleared (which is the default), probe requests and responses
are ignored during the packet capture process.
Client Mac Address If you want to capture packets that are destined for a particular client, enter the
MAC address of the client.
By default, the MAC address is 00:00:00:00:00:00, which specifies that packets
are not filtered for any MAC address during the packet capture process.
Save Location Select one of the following radio buttons to specify where the captured packets
must be saved:
• Local Capture [Max 40MB].
After the file size reaches its maximum limit
of 40 MB, regardless of whether you click the Stop button, the file is saved
to the access point logs from where you can download it (see Save and
Clear the Logs for an Access Point on page 274).
• Remote Capture. When you click the Stop button, the file or files are
saved to the
TFTP server. With remote capture, multiple files, each limited
to a size of 40 MB, can be saved to a
TFTP server until you stop the
capturing process.
Band From the Band menu, select 2.4GHz or 5GHz to specify the radio band on
which packet must be captured.
6. In the table with access points, select the check box for the access point for which you want
to capture WiFi packets.
You can select only access point that are in the Connected state. The table can display
WAC720, WAC730, and W
AC740 access points only.
7. Click the Start button.
In the table with access points, the Capture Status field for the selected access point
states Running and includes the radio band for which packets are captured.
IMPORTANT:
After starting the capture process, you must manually stop the
process.
8. When you want to stop the capturing process, do the following:
a. Select the check box again for the same access point.
b. Click the Stop button.
In the table with access points, the Capture Status field for the selected access point
shows Stopped.