User Manual
Table Of Contents
- Wireless Controller
- Contents
- 1. Introduction
- 2. Hardware Descriptions
- 3. System Planning and Deployment Scenarios
- 4. RF Planning and Deployment
- Application, Browser, and Port Requirements for RF Planning
- RF Planning Overview
- Manage a Building and Floors for an RF Plan
- Add a Building and Floors
- Add a Single Floor to a Building
- Scale a Floor
- Add a WiFi Coverage or WiFi Noncoverage Zone to a Floor
- Remove a WiFi Coverage or Noncoverage Zone From a Floor
- Add a WiFi Building Obstacle to a Floor
- Remove a Building Obstacle From a Floor
- Add a WiFi Obstruction Area
- Remove a WiFi Obstruction Area
- Change the Name, Map, or Dimensions of a Floor
- Change the Name of a Building
- Duplicate an Entire Building With All Floors
- Duplicate a Single Floor
- Remove a Single Floor
- Remove an Entire Building With All Its Floors
- Use the WiFi Auto Planning Advisor to Generate an RF Plan for a Floor
- Manually Add and Manage Access Points on a Floor Map for an RF Plan
- Manually Add and Manage Antennas on a Floor Map for an RF Plan
- Display and Recalculate the WiFi Coverage for a Heat Map
- Display or Change the WiFi Inventory for an RF Plan
- Download a Report for an RF Plan
- View the Heat Map for a Deployed Floor Plan
- 5. Installation and Configuration Overview
- 6. Configure the System and Network Settings and Register the Licenses
- 7. Manage Security Profiles and Profile Groups
- WiFi Security Profile Concepts
- Manage Security Profiles for the Basic Profile Group
- Manage Security Profiles for Advanced Profile Groups
- Network Authentication and Data Encryption Options
- Manage Authentication Servers and Authentication Server Groups
- Manage MAC Authentication and MAC Authentication Groups
- Guidelines for External MAC Authentication
- Remove a Local MAC Authentication Group
- 8. Discover and Manage Access Points
- 9. Configure WiFi, Radio Frequency, and QoS Settings
- Basic and Advanced WiFi, Radio Frequency Management, and QoS Configuration Concepts
- Configure the Radio On/Off Settings
- Configure WiFi Settings
- Radio Frequency Management Concepts
- Configure Automatic Transmission Power
- Override Transmission Power for Individual Access Points
- Configure WLAN Healing
- Enable Band Steering
- Configure Automatic Channel Allocation
- Override the Channel and Frequency for an Access Point
- Manage AirQual for a Profile Group
- Manage Quality of Service for an Advanced Profile Group
- Manage Load Balancing
- Manage Rate Limiting
- Manage the LED Behavior
- 10. Manage Rogue Access Points, Guest Network Access, and Users
- Manage Rogue Access Points
- Manage Guest Network Access Through Guest Portals and Captive Portals
- Manage Users, Accounts, and Passwords
- User and Account Concepts
- Change the Password of the Default admin Account of the Wireless Controller
- Add a Management User
- Add a WiFi User
- Add a Captive Portal Account
- Add a Logo and Message on Captive Portal User Information
- Add a Captive Portal User
- Add Multiple Captive Portal Users Simultaneously
- Change the Settings for a User or Account
- Remove Users or Accounts
- Export a List of Users or Accounts
- 11. Maintain the Wireless Controller and Access Points
- Manage the Configuration File or Upgrade the Firmware
- Reboot the Wireless Controller
- Reset the Wireless Controller
- Manage Extended Storage
- Manage Remote Access
- Specify Session Time-Outs
- Save the Logs
- View Alerts and Events
- Manage Licenses
- Reboot Access Points
- Configure Multicast Firmware Upgrade for Access Points
- 12. Manage Stacking and Redundancy
- Stacking Concepts
- Configure a Stack of Wireless Controllers
- Remove a Wireless Controller From a Stack
- Select Which Wireless Controller in a Stack to Configure
- Manage Redundancy for a Single Controller
- Manage a Redundancy Group With N:1 Redundancy
- Replace a Redundant Controller
- Remove a Redundancy Group
- Upgrade Firmware in a Stacked Redundancy Group
- 13. Monitor the WiFi Network and Its Components
- Monitor the Network
- Monitor the Wireless Controller
- View the Wireless Controller Summary Page
- View Wireless Controller Usage
- View Access Points That the Wireless Controller Manages
- View Clients on Access Points That the Wireless Controller Manages
- View Neighboring Clients That the Wireless Controller Detects
- View Neighboring Access Points That the Wireless Controller Does Not Manage
- View Security Profiles That the Wireless Controller Manages
- View DHCP Leases That Are Provided by the Wireless Controller
- View Captive Portal Users on Access Points That the Wireless Controller Manages
- View the Guest Email Address Database for Access Points That the Wireless Controller Manages
- View AirQual for the Channels in a Profile Group
- Monitor the SSIDs on the Wireless Controller
- Monitor Local Clients in the Network
- 14. Troubleshooting and Diagnostics
- Troubleshoot Basic Functioning
- Troubleshoot the Web Management Interface
- Troubleshoot a TCP/IP Network Using the Ping Utility
- Use the Reset Button to Restore Default Settings
- Resolve Problems With Date and Time
- Resolve Network Problems
- Resolve Problems With Access Points
- Use the Diagnostic Tools on the Wireless Controller
- A. Controller-Managed Access Points
- Overview
- Change IP Address and VLAN Settings on a Controller-Managed Access Point
- Reenable the DHCP Client on a Controller-Managed Access Point
- Upgrade or Change Firmware on a Controller-Managed Access Point
- Save and View the Logs on a Controller-Managed Access Point
- Enable Link Aggregation on a WAC740 Access Point
- Change the Password on an Access Point
- Convert an Access Point From Controller-Managed to Standalone
- B. Factory Default Settings, Technical Specifications, and Passwords Requirements
- Index
403
Wireless Controller
signal strength 215
slave controller, stacking 290, 292
slots and ports
WC7500 and WC7600v2
20
WC7600 and WC9500
23
sniffer
368
SNMP, enabling
270
soft reset
267
software
minimum version for access points
28
multicast, using for access point upgrade
286
upgrading
stacked redundancy group
315
wireless controller
264
version, viewing
320
spectrum analysis
37
SSID (service set ID or wireless network name)
127, 134
Stack Master LED, described
27
stacked redundancy group, upgrading firmware
315
stacking logs, viewing
281
stacking status, viewing
318
stacking, managing
289–298
standalone mode, access points
381
autodiscovery
165
returning to
174, 391
standby link, aggregation
106
Status LED
described
26
troubleshooting
367
steering, radio bands
201–202
storage, external
269
subnet masks
access point
173
DHCP server
109
wireless controller
106
support, NETGEAR
18
suppression, ARP
187, 191
syslog server
external
117
internal
115
system alerts, viewing and saving
275
system logs, saving
273
system planning
37
T
tagged VLANs 104
TCP/IP network, troubleshooting
369
technical specifications
393–394
technical support
2
temperatures
WC7500 and WC7600v2
393
WC7600 and WC9500
394
Temporal Key Integrity Protocol (TKIP)
139
TFTP server, firmware upgrade
265
time and time zone
configuring
103
troubleshooting
370
TKIP (Temporal Key Integrity Protocol)
139
tracing a route
374
traffic redirecting, captive portals
235
transmission opportunity (TXOP) limit
214
transmission power
automatically controlling
193–195
country specification
102
manually controlling
196–198
trap port, SNMP
271
trial license
18
troubleshooting
access points
371
basic functioning
367
collecting console debug logs
375
collecting WiFi packets
377
configuration settings, using sniffer
368
connection problems
372
date
370
diagnostic tools
372
discovery problems
371
GUI
368
LAN path
369
LEDs
367
network performance
372
pinging access points
373
resetting factory default settings
370
TCP/IP network
369
time and time zone
370
tracing an access point route
374
web management interface
368
Tx power
automatically controlling
193–195
country specification
102
manually controlling
196–198
TXOP (transmission opportunity) limit
214
U
unicast, firmware upgrade process 286
unknown rogue access points
231
untagged VLANs
104, 173
upgrading firmware
stacked redundancy group
315