Installation Guide

11
Troubleshooting Tips
You cannot access the wireless controller at its default IP address
(192.168.0.250). Do the following:
• Confirm that the computer is connected to the wireless controller.
• You might not have restarted the computer with the wireless
controller to have TCP/IP changes take eect. Restart the computer.
• The computer might be set to enable NetBIOS over TCP/IP.
• Check to see that TCP/IP is set to use the same subnet as the wireless
controller. By default, the wireless controller uses a subnet mask of
255.255.255.0. (The default TCP/IP setting for Windows is to obtain
an IP address automatically.) Restart the computer.
Aer initial configuration, you cannot access the wireless controller
at its network address. Do the following:
• Use the ping command to verify the connection.
• Verify that the computer and wireless controller are on the same
VLAN.
• Aer initial configuration, make sure that the wireless controller
settings are correct and compatible with your network.