User Manual
Table Of Contents
- Contents
- 1. Access the AirBridge and Use the Easy Setup Method
- Related documentation
- Overview
- About NETGEAR Insight
- AirBridge label
- Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge
- AirBridge mode
- Access the AirBridge for initial configuration
- Connect over WiFi using the NETGEAR Insight app on an iOS or Android mobile device
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi using a WiFi-enabled computer or mobile device
- Connect over Ethernet using a computer connected to the same network
- Connect over Ethernet using a directly connected computer
- Operation mode and default settings after the Day Zero Easy Setup configuration
- Log in to the AirBridge after initial setup
- Change the language of the local browser UI
- 2. Manually Configure or Change the Operation Mode
- 3. Manage the Wired Network Settings
- 4. Manage the WiFi and Radio Features
- Recommended configuration order
- Change the device name of the AirBridge
- Change the country and region of operation
- Change the AirBridge mode
- Scan for neighboring access points
- Specify the approximate distance for the WiFi connection
- Manage the 5 GHz SSIDs and WiFi security
- Change the 5 GHz SSID or WiFi security mode for a satellite
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode enabled
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode disabled
- Change the 5 GHz SSID or WiFi security mode for a client bridge
- Change or configure a 5 GHz SSID for an access point
- Configure a guest network on an access point
- Set up WPA2-Enterprise security on a master or access point
- Set up WPA2-Enterprise security on a satellite or client bridge
- Manage the settings for the 2.4 GHz management SSID
- 5. Manage Advanced WiFi and Radio Features
- Recommended configuration order
- Manage the channel high throughput mode
- Manage the channel or channels
- Manage the radio transmit power
- Change the bit rate
- Manage client limits
- Manage time slot assignments to satellites
- Manage the satellite priority
- Set up a WiFi on/off schedule for a 5 GHz SSID
- Set up a MAC filter for a 5 GHz SSID
- Set up a RADIUS accounting server on a master or access point
- Manually block a WiFi client or connection from a 5 GHz SSID
- Configure traffic shaping for a 5 GHz SSID
- Change the DHCP server settings for a guest WiFi network
- 6. Maintain the AirBridge
- Change the management mode to NETGEAR Insight Mode or Standalone Mode
- Upgrade the firmware on the AirBridge
- Reboot the AirBridge from the local browser UI
- Schedule the AirBridge to reboot
- Manage the configuration file of the AirBridge
- Reset the AirBridge to factory default settings
- Manage the date and time settings
- Configure and view the logs
- Set up email alerts
- Manage access security settings
- Specify a management VLAN
- 7. Monitor the AirBridge and its Network Connections
- 8. Perform Diagnostics and Troubleshooting
- Send a ping
- Send a traceroute request
- Send a name server lookup request
- Perform a speed test
- Quick tips for troubleshooting
- Troubleshoot with the LEDs
- Troubleshoot the WiFi connectivity
- You cannot log in to the AirBridge over a LAN connection
- Changes are not saved
- Troubleshoot your network using your computer ping utility
- A. Factory Default Settings and Technical Specifications
You cannot log in to the AirBridge over a
LAN connection
If you are unable to log in to the AirBridge from a computer on your local network and
use the AirBridge’s local browser UI, check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet cable between
the computer and the AirBridge.
•
Make sure that the IP address of your computer is in the same subnet as the AirBridge.
If you disabled the AirBridge’s DHCP client and configured a fixed (static) IP address
when you connected the AirBridge to your network (see Specify a static IPv4 address
for the AirBridge on page 50), change the IP address and subnet mask on your
computer to so that the IP addresses of your computer and the AirBridge are in the
same IP subnet.
•
If the AirBridge is connected to a network with a DHCP server and you do not know
the IP address, determine the IP address that the DHCP server assigned to the
AirBridge by using one of the following methods:
-
Windows-based computer. If you use a Windows-based computer, open
Windows Explorer, and click the Network link. If prompted, enable the Network
Discovery feature. Under Network Infrastructure, locate the WBC502 (assuming
that you did not change the device name), and double-click WBC502.
- DHCP server. Access the DHCP server in your network and open the page the
shows the network connections.
-
IP network scanner. Use an IP network scanner to scan for the IP address that
is assigned to the AirBridge.
- NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address
that is assigned to the AirBridge. For more information, see Connect over WiFi
using the NETGEAR Insight app on an iOS or Android mobile device on page
15.
•
Try quitting the browser and launching it again.
•
Make sure that you are using the correct login information. The user name is admin
and the password is the one that you specified the first time that you logged in. Make
sure that Caps Lock is off when you enter this information.
If you previously managed the AirBridge through the NETGEAR Insight app or Insight
Cloud portal, enter the Insight network password for the Insight network location to
which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight
app on an iOS or Android mobile device on page 15).
User Manual155Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual