User Manual
Table Of Contents
- Contents
- 1. Access the AirBridge and Use the Easy Setup Method
- Related documentation
- Overview
- About NETGEAR Insight
- AirBridge label
- Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge
- AirBridge mode
- Access the AirBridge for initial configuration
- Connect over WiFi using the NETGEAR Insight app on an iOS or Android mobile device
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi using a WiFi-enabled computer or mobile device
- Connect over Ethernet using a computer connected to the same network
- Connect over Ethernet using a directly connected computer
- Operation mode and default settings after the Day Zero Easy Setup configuration
- Log in to the AirBridge after initial setup
- Change the language of the local browser UI
- 2. Manually Configure or Change the Operation Mode
- 3. Manage the Wired Network Settings
- 4. Manage the WiFi and Radio Features
- Recommended configuration order
- Change the device name of the AirBridge
- Change the country and region of operation
- Change the AirBridge mode
- Scan for neighboring access points
- Specify the approximate distance for the WiFi connection
- Manage the 5 GHz SSIDs and WiFi security
- Change the 5 GHz SSID or WiFi security mode for a satellite
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode enabled
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode disabled
- Change the 5 GHz SSID or WiFi security mode for a client bridge
- Change or configure a 5 GHz SSID for an access point
- Configure a guest network on an access point
- Set up WPA2-Enterprise security on a master or access point
- Set up WPA2-Enterprise security on a satellite or client bridge
- Manage the settings for the 2.4 GHz management SSID
- 5. Manage Advanced WiFi and Radio Features
- Recommended configuration order
- Manage the channel high throughput mode
- Manage the channel or channels
- Manage the radio transmit power
- Change the bit rate
- Manage client limits
- Manage time slot assignments to satellites
- Manage the satellite priority
- Set up a WiFi on/off schedule for a 5 GHz SSID
- Set up a MAC filter for a 5 GHz SSID
- Set up a RADIUS accounting server on a master or access point
- Manually block a WiFi client or connection from a 5 GHz SSID
- Configure traffic shaping for a 5 GHz SSID
- Change the DHCP server settings for a guest WiFi network
- 6. Maintain the AirBridge
- Change the management mode to NETGEAR Insight Mode or Standalone Mode
- Upgrade the firmware on the AirBridge
- Reboot the AirBridge from the local browser UI
- Schedule the AirBridge to reboot
- Manage the configuration file of the AirBridge
- Reset the AirBridge to factory default settings
- Manage the date and time settings
- Configure and view the logs
- Set up email alerts
- Manage access security settings
- Specify a management VLAN
- 7. Monitor the AirBridge and its Network Connections
- 8. Perform Diagnostics and Troubleshooting
- Send a ping
- Send a traceroute request
- Send a name server lookup request
- Perform a speed test
- Quick tips for troubleshooting
- Troubleshoot with the LEDs
- Troubleshoot the WiFi connectivity
- You cannot log in to the AirBridge over a LAN connection
- Changes are not saved
- Troubleshoot your network using your computer ping utility
- A. Factory Default Settings and Technical Specifications
Troubleshoot the WiFi connectivity between a client bridge
and an access point
If you cannot connect a client bridge to an AirBridge that functions as an access point,
check these items:
•
Make sure that the AirBridge that functions as an access point is broadcasting a WiFi
signal and is not disabled or turned off.
•
On client bridge, make sure that the right signal strength indicator (SSI) LED is solid
green or the middle SSI LED is solid amber.
For more information about hardware setup troubleshooting and about the SSI LEDs,
which indicate the strength of the signal for the WiFi connection between the client
bridge and the access point, see the hardware installation guide, which you can
download by visiting netgear.com/support/download/.
•
Make sure that the WLAN LED on the AirBridge is not off.
-
Access point. If the WLAN LED is off on an access point, none of the 5 GHz SSIDs
might be enabled. For more information , see Change or configure a 5 GHz SSID
for an access point on page 76.
-
Client bridge. If the WLAN LED is off on a client bridge, the client bridge did not
connect to the access point. Make sure that you configured the client bridge
correctly. For more information, see Configure the AirBridge as a client bridge
on page 45.
•
Make sure that the client bridge is not inadvertently blocked on the 5 GHz SSID of
the access point. For more information, see Set up a MAC filter for a 5 GHz SSID on
page 102.
•
Make sure that a WiFi on/off schedule is not active on the 5 GHz SSID of the access
point. For more information, see Set up a WiFi on/off schedule for a 5 GHz SSID on
page 100.
•
Wait to see if the 5 GHz radio on the AirBridge is in the process of changing to a
different channel. If the 5 GHz radio is functioning on a DFS channel that is also being
used as a weather channel or by a radar, the 5 GHz radio must halt operation for a
period from 1 to 10 minutes, and move to another channel. This delay causes a client
bridge to lose its WiFi connection while the AirBridge waits to reestablish radio
operation on a different channel.
User Manual153Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual