User Manual
Table Of Contents
- Contents
- 1. Access the AirBridge and Use the Easy Setup Method
- Related documentation
- Overview
- About NETGEAR Insight
- AirBridge label
- Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge
- AirBridge mode
- Access the AirBridge for initial configuration
- Connect over WiFi using the NETGEAR Insight app on an iOS or Android mobile device
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi using a WiFi-enabled computer or mobile device
- Connect over Ethernet using a computer connected to the same network
- Connect over Ethernet using a directly connected computer
- Operation mode and default settings after the Day Zero Easy Setup configuration
- Log in to the AirBridge after initial setup
- Change the language of the local browser UI
- 2. Manually Configure or Change the Operation Mode
- 3. Manage the Wired Network Settings
- 4. Manage the WiFi and Radio Features
- Recommended configuration order
- Change the device name of the AirBridge
- Change the country and region of operation
- Change the AirBridge mode
- Scan for neighboring access points
- Specify the approximate distance for the WiFi connection
- Manage the 5 GHz SSIDs and WiFi security
- Change the 5 GHz SSID or WiFi security mode for a satellite
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode enabled
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode disabled
- Change the 5 GHz SSID or WiFi security mode for a client bridge
- Change or configure a 5 GHz SSID for an access point
- Configure a guest network on an access point
- Set up WPA2-Enterprise security on a master or access point
- Set up WPA2-Enterprise security on a satellite or client bridge
- Manage the settings for the 2.4 GHz management SSID
- 5. Manage Advanced WiFi and Radio Features
- Recommended configuration order
- Manage the channel high throughput mode
- Manage the channel or channels
- Manage the radio transmit power
- Change the bit rate
- Manage client limits
- Manage time slot assignments to satellites
- Manage the satellite priority
- Set up a WiFi on/off schedule for a 5 GHz SSID
- Set up a MAC filter for a 5 GHz SSID
- Set up a RADIUS accounting server on a master or access point
- Manually block a WiFi client or connection from a 5 GHz SSID
- Configure traffic shaping for a 5 GHz SSID
- Change the DHCP server settings for a guest WiFi network
- 6. Maintain the AirBridge
- Change the management mode to NETGEAR Insight Mode or Standalone Mode
- Upgrade the firmware on the AirBridge
- Reboot the AirBridge from the local browser UI
- Schedule the AirBridge to reboot
- Manage the configuration file of the AirBridge
- Reset the AirBridge to factory default settings
- Manage the date and time settings
- Configure and view the logs
- Set up email alerts
- Manage access security settings
- Specify a management VLAN
- 7. Monitor the AirBridge and its Network Connections
- 8. Perform Diagnostics and Troubleshooting
- Send a ping
- Send a traceroute request
- Send a name server lookup request
- Perform a speed test
- Quick tips for troubleshooting
- Troubleshoot with the LEDs
- Troubleshoot the WiFi connectivity
- You cannot log in to the AirBridge over a LAN connection
- Changes are not saved
- Troubleshoot your network using your computer ping utility
- A. Factory Default Settings and Technical Specifications
enabled. For more information, see Change or configure a new 5 GHz SSID for a
master with the AirBridge mode enabled on page 68, Change or configure a new
5 GHz SSID for a master with the AirBridge mode disabled on page 71, or Change
or configure a 5 GHz SSID for an access point on page 76.
•
Satellite or client bridge. If the WLAN LED is off on a satellite or client bridge, the
satellite did not connect to the master or the client bridge did not connect to the
access point.
Make sure that you configure the satellite or client bridge correctly so that it can
connect to its link partner. For more information, see Configure the AirBridge as a
satellite in a point-to-point setup on page 40 or Configure the AirBridge as a client
bridge on page 45.
For hardware setup troubleshooting information and information about the signal
strength indicator (SSI) LEDs, see the hardware installation guide, which you can
download by visiting netgear.com/support/download/.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.
A LAN LED is off while a device is connected
The LAN1 LED and LAN2 LED on the AirBridge function as follows:
•
LAN1 LED. The LAN1 (PoE-24V) port on the AirBridge must always be connected
to the supplied power adapter. If the LAN port on the power adapter is not connected
to an Ethernet device, the LAN1 LED on the AirBridge remains off. This is normal
behavior. When you connect a powered-on network device such as a switch to the
LAN port on the power adapter, the LAN1 LED on the AirBridge lights amber.
•
LAN2 LED. When a powered-on device such as a PTZ camera is directly connected
to the LAN2 port on theAirBridge, the LAN2 LED on the AirBridge lights amber.
If the LAN1 LED or LAN2 LED remains off while a powered-on device is connected as
described above, a hardware connection problem might be occurring. Check these
items:
•
Make sure that the Ethernet cable connectors are securely plugged in at the
AirBridge, the power adapter, and the network device.
•
Make sure that the connected network device is actually turned on.
•
Make sure that you are using the correct Ethernet cable. Use a standard Category
5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX)
ports, you can use either a crossover cable or a normal patch cable.
User Manual151Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual