User Manual
Table Of Contents
- Contents
- 1. Access the AirBridge and Use the Easy Setup Method
- Related documentation
- Overview
- About NETGEAR Insight
- AirBridge label
- Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge
- AirBridge mode
- Access the AirBridge for initial configuration
- Connect over WiFi using the NETGEAR Insight app on an iOS or Android mobile device
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi using a WiFi-enabled computer or mobile device
- Connect over Ethernet using a computer connected to the same network
- Connect over Ethernet using a directly connected computer
- Operation mode and default settings after the Day Zero Easy Setup configuration
- Log in to the AirBridge after initial setup
- Change the language of the local browser UI
- 2. Manually Configure or Change the Operation Mode
- 3. Manage the Wired Network Settings
- 4. Manage the WiFi and Radio Features
- Recommended configuration order
- Change the device name of the AirBridge
- Change the country and region of operation
- Change the AirBridge mode
- Scan for neighboring access points
- Specify the approximate distance for the WiFi connection
- Manage the 5 GHz SSIDs and WiFi security
- Change the 5 GHz SSID or WiFi security mode for a satellite
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode enabled
- Change or configure a new 5 GHz SSID for a master with the AirBridge mode disabled
- Change the 5 GHz SSID or WiFi security mode for a client bridge
- Change or configure a 5 GHz SSID for an access point
- Configure a guest network on an access point
- Set up WPA2-Enterprise security on a master or access point
- Set up WPA2-Enterprise security on a satellite or client bridge
- Manage the settings for the 2.4 GHz management SSID
- 5. Manage Advanced WiFi and Radio Features
- Recommended configuration order
- Manage the channel high throughput mode
- Manage the channel or channels
- Manage the radio transmit power
- Change the bit rate
- Manage client limits
- Manage time slot assignments to satellites
- Manage the satellite priority
- Set up a WiFi on/off schedule for a 5 GHz SSID
- Set up a MAC filter for a 5 GHz SSID
- Set up a RADIUS accounting server on a master or access point
- Manually block a WiFi client or connection from a 5 GHz SSID
- Configure traffic shaping for a 5 GHz SSID
- Change the DHCP server settings for a guest WiFi network
- 6. Maintain the AirBridge
- Change the management mode to NETGEAR Insight Mode or Standalone Mode
- Upgrade the firmware on the AirBridge
- Reboot the AirBridge from the local browser UI
- Schedule the AirBridge to reboot
- Manage the configuration file of the AirBridge
- Reset the AirBridge to factory default settings
- Manage the date and time settings
- Configure and view the logs
- Set up email alerts
- Manage access security settings
- Specify a management VLAN
- 7. Monitor the AirBridge and its Network Connections
- 8. Perform Diagnostics and Troubleshooting
- Send a ping
- Send a traceroute request
- Send a name server lookup request
- Perform a speed test
- Quick tips for troubleshooting
- Troubleshoot with the LEDs
- Troubleshoot the WiFi connectivity
- You cannot log in to the AirBridge over a LAN connection
- Changes are not saved
- Troubleshoot your network using your computer ping utility
- A. Factory Default Settings and Technical Specifications
You can use the LEDs for troubleshooting. For more information, see the following
sections:
•
Power LED remains off on page 150
•
WLAN LED is off on page 150
•
A LAN LED is off while a device is connected on page 151
Note: For information about the signal strength indicator (SSI) LEDs, which indicate
the strength of the signal for the WiFi connection either between the satellite and the
master or between the client bridge and the access point, see the hardware installation
guide, which you can download by visiting netgear.com/support/download/.
Power LED remains off
When you connect the LAN1 (PoE-24V) port on the AirBridge to the supplied power
adapter, plug in the power adapter to an outlet, but the Power LED remains off, do the
following:
•
Make sure that the Ethernet cable between the AirBridge and the power adapter is
correctly connected at both ends and that you use the correct ports:
- On the AirBridge, use the LAN1 (PoE-24V) port.
- On the power adapter, use the PoE port.
WARNING: Power the AirBridge only with an Ethernet cable that is connected from
the LAN1 (PoE-24V) port to the PoE port on the supplied power adapter. Do not use
any other power source such as a PoE switch. The LAN1 (PoE-24V) port is not a
standard PoE port. Using any other power source could damage the device.
•
Make sure that the power cable of the power adapter is plugged into a functioning
electrical outlet. If it is plugged into a power strip, make sure that the power strip is
turned on. If it is plugged directly into the wall, verify that the outlet is not switched
off.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.
WLAN LED is off
If the WLAN LED is off, check these items, depending on the operation mode of the
AirBridge:
•
Master or access point. If the WLAN LED is off on a master or access point, none
of the 5 GHz SSIDs might be enabled. Make sure that at least one 5 GHZ SSID is
User Manual150Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual