User's Manual
Table Of Contents
- Technical Support
- Trademarks
- Statement of Conditions
- Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
- Antenna Statement for North America and Australia
- Industry Canada Compliance Statement
- Product and Publication Details
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Basic Installation and Configuration
- Chapter 4 Management
- Chapter 5 Advanced Configuration
- Chapter 6 Troubleshooting
- No lights are lit on the access point.
- The Wireless LAN activity light does not light up.
- The LAN light is not lit.
- I cannot access the Internet or the LAN with a wireless capable computer.
- I cannot connect to the WAG302 to configure it.
- When I enter a URL or IP address I get a timeout error.
- Using the Reset Button to Restore Factory Default Settings
- Appendix A Specifications
- Appendix B Wireless Networking Basics
- Appendix C Command Line Reference
- Glossary
Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG302
Troubleshooting 6-3
202-10078-01
I cannot connect to the WAG302 to configure it.
Check these items:
• The WAG302 is properly installed, LAN connections are OK, and it is powered on. Check that
the LAN port LED is green to verify that the Ethernet connection is OK.
• The default configuration of the WAG302 is for a static IP address of 192.168.0.230 and a
Mask of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings
are correct.
• If you are using the NetBIOS name of the WAG302 to connect, ensure that your computer and
the WAG302 are on the same network segment or that there is a WINS server on your
network.
• If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.
• If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WAG302. The WAG302 default IP Address is 192.168.0.230 and the default
Subnet Mask is 255.255.255.0. If you are not sure about these settings, follow the instructions
for “Installing the WAG302 Access Point” on page 3-5.
When I enter a URL or IP address I get a timeout error.
A number of things could be causing this. Try the following troubleshooting steps.
• Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If
using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP
Addresses.
• If the PCs are configured correctly, but still not working, ensure that the WAG302 is connected
and turned on. Connect to it and check its settings. If you cannot connect to it, check the LAN
and power connections.
• If the WAG302 is configured correctly, check your Internet connection (DSL/Cable modem
etc.) to make sure that it is working correctly.
•Try again.