ProSafe NMS200 Network Management System v2.6 Qu ick Sta rt G u ide 350 East Plumeria Drive San Jose, CA 95134 USA December 2012 202-10727-07 v1.
ProSafe NMS200 Network Management System © NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR.
Contents Chapter 1 Before You Begin Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Discovery and Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Compatible NETGEAR Devices . . . . . . . . . . . . . .
ProSafe NMS200 Network Management System Use the NMS200 with Security Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Key Metrics Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Security Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Before You Begin Requ i rem e nt s for i n sta l l at ion a nd use 1 This chapter provides an overview of the ProSafe NMS200 Network Management Syystem for managing your NETGEAR resources. The following topics are discussed: • Network Management • Compatible NETGEAR Devices • System Requirements • Update Your License Network Management The NMS200 Network Management Software provides a browser interface to discover, configure, and monitor your NETGEAR resources across your entire network.
ProSafe NMS200 Network Management System Discovery and Mapping Once initiated, the NMS200 Network Management Software automatically discovers all NETGEAR-compatible equipment, interfaces, and physical and logical connectivity across your network using various protocols and centralized credentials. Table 1. Discovery and Mapping Capability Purpose Automated device discovery Includes top-level components, subcomponents, interfaces, and ports as applicable.
ProSafe NMS200 Network Management System Monitoring The NMS200 Network Management Software’s built-in monitors collect and analyze real-time conditions and performance metrics for NETGEAR managed equipment. The management platform also escalates any alarms that occur. Table 3. Monitoring Capability Purpose Topology mapping Geographic and logical topology views, including filtering. Event monitoring SNMP trap reception with defined trap attribution, severity, and descriptions.
ProSafe NMS200 Network Management System Compatible NETGEAR Devices The NMS200 Network Management Software is compatible with the following NETGEAR devices (consult the Manage > Show Versions screen for detailed information).
ProSafe NMS200 Network Management System Storage Devices • ReadyNAS 4200 • ReadyNAS 2100 • ReadyNAS Pro 4 • ReadyNAS 3200 • ReadyNAS Pro • ReadyNAS Pro 6 • ReadyNAS 3100 • ReadyNAS Pro 2 • ReadyNAS NVX Wireless Access Points and Controllers • WC7520 • WG302 • WNDAP350 • WMS5316 • WAG102 • WNDAP360 • WG102 • WNAP210 • WG103 • WNDAP320 System Requirements System requirements vary depending how you use the application and the operational environment.
ProSafe NMS200 Network Management System • Microsoft Windows Server 2003 (Standard, Enterprise, and Web) 64-bit, Server 2008 Enterprise 64-bit. Windows Terminal Server is not supported. This option is disabled by default on Windows Server 2008, but is enabled on a Windows Server 2008 machine running Terminal Server. • Microsoft Windows XP (Professional) 64-bit with SP3 or later • Microsoft Windows Vista (Business and Ultimate) 64-bit.
ProSafe NMS200 Network Management System Tip: For trial purposes, you can rely on a dynamic IP address assignment with a long lease, but NETGEAR does not recommend this approach for production installations. Firewalls Firewalls, or SNMP management programs using the same port on the same machine where NMS200 Network Management Software is installed, can interfere with communication.
2. Software Installation and Licenses G et the N MS 2 0 0 i n sta l l e d a nd ru n n i n g 2 This chapter describes how to get the NMS200 Network Management Software installed and running, along with how to manage your licenses and install software updates.
ProSafe NMS200 Network Management System • 40G available disk space Device monitoring stops when you stop the application server or turn off its host machine. Best practice is to install the application server to a host you do not turn off if you want constant monitoring of your devices. For the operating system and hardware requirements to run the NMS200 Network Management Software, see System Requirements on page 9.
ProSafe NMS200 Network Management System Note: For trial purposes, you can rely on a dynamic IP address assignment with a long lease, but NETGEAR does not recommend this approach for production installations. To obtain a fixed IP address, consult with your network administrator or Windows help if you have questions. Step C: Install the Full NMS200 Software The full NMS200 Network Management Software contains both the application server and Web server. Note: This software is a Java application.
ProSafe NMS200 Network Management System • Do not use admin as the installing user account on your computer. Doing so wipes out any pre-configured admin permissions that come with the application (see Step 4: Log In to the NMS200 as the admin User on page 17). 2. Log in to your computer as an administrator-type user that can install software and run win_install.exe. Do not install as a user named “admin” or as the root user.
ProSafe NMS200 Network Management System 4. Confirm that your hardware meets the minimum system requirements, and click Next. 5. Accept the license agreement after reading it (otherwise, you cannot proceed), and click Next. 6. Confirm or alter the installation path, and click Next. 7. View the final confirmation of components to install, and click Next. Observe the progress bar as files are copied for installation. The database size typically defaults to 2 GB with unlimited expansion.
ProSafe NMS200 Network Management System 8. Click Finish to complete the installation. 9. Reboot the machine. When the Server Monitor icon ( ) in the system tray turns green (which might take several minutes), you can access the application server with a Web browser. Note: The NMS200 Network Management Software also installs the Synergy Network Management Server icon ( ) in the system tray.
ProSafe NMS200 Network Management System 2. On the next screen, enter netgear for the Screen Name and netgear for the Password. Click Sign In. 3. You will be asked to set up a password reminder query. Click OK. The main screen displays. 4. Go to Chapter 3, How to Use the NMS200 to learn how to start managing your network.
ProSafe NMS200 Network Management System How to Manage Your Licenses Note: The ProSafe NMS200 Network Management System comes with a five-device test capability that has no expiration date (this default limits the number of devices that can be managed through the software to five devices). Various license packs are available when you are ready to expand beyond this five-device test default. Go to www.netgear.com/nms200 for more information about licenses.
ProSafe NMS200 Network Management System The Register License portlet displays. 3. Either restart the application server or wait up to 15 minutes for the license modification to be effective. How to Install Software Updates Best practice is to perform a complete backup of your system and NMS200 Network Management Software database before performing an upgrade. To install NMS200 Network Management Software updates: 1. Download the new NMS200 Network Management Software. 2. Prepare your system: a.
ProSafe NMS200 Network Management System a. Refer to the release notes for the procedure to rebuild the NMS200 Network Management Software database. Some upgrades might require you to rebuild the database from scratch. b. If you have purchased additional NMS200 Network Management Software licenses, refer to How to Manage Your Licenses on page 19. If your installation fails, see setup.log, db_setup.log, or app_setup.
3. How to Use the NMS200 Ke ep your net work ru nning smooth ly This chapter describes how to manage your network starting from the NMS200 Network Management Software main screen using the default settings.
ProSafe NMS200 Network Management System Common Setup Tasks at First-time Sign-in This portlet appears on the first page after you sign in. The portlet reminds you of the following common tasks: • SMTP Configuration. This configures how NMS200 sends notification e-mails. • Netrestore File Servers . See FTP/TFTP Server on page 27 for the setup instructions. A red flag appears with the “Setup required” message in the Status column when these are not configured.
ProSafe NMS200 Network Management System • Link Discovery. After you have discovered resources, this discovers their connections. • Backup Config Files. This lets you back up discovered devices’ configuration files. Before you can use this feature, you must have servers configured as described in Manage Your Network Resources and Devices on page 27. • OS Image Upload. Upload firmware updates for devices. • Deploy OS Image. This deploys firmware updates.
ProSafe NMS200 Network Management System Exports are in .lar format, and go to the download location configured in the browser you are using. The export screen lets you select specific features, and the date range of pages to export. Tip: If you want to set up several pages already configured elsewhere for another user, or even for an entire community of users, export those pages from their origin, then Manage Pages from the Action menu for the user or community.
ProSafe NMS200 Network Management System Follow these steps to start discovering equipment on your network. 1. Click Resource Discovery in Quick Navigation or right-click the Discovery Profiles list and select New. (If you have previously exported profiles, you can Import them. You can also Export Selection, or Export all profiles in this manager. Open an existing profile to edit it.) 2.
ProSafe NMS200 Network Management System Inspect 7. Inspect — This screen lets you preview the discovery profile’s actions and access to devices. If you clicked Next rather than Inspect at the bottom of the previous screen, click Start Inspection in the top right corner of this screen to begin the inspection process that validates the device’s credentials. Notice that the Inspection Status fields at the bottom of the screen indicate the success or failure of Ping, Hostname resolution, and Authentications.
ProSafe NMS200 Network Management System Configuration File Backup / Restore Provided you have permissions, you can backup configuration file(s) for a single device or group of devices, either on demand or as scheduled. Follow these steps: 1. In the default NMS200 screen layout, go to Configuration Management > Summary. 2. In the Managed Resources portlet, select (click on) a Managed Resource of interest. 3.
ProSafe NMS200 Network Management System Fault Management and Problem Diagnosis NMS200 lets you diagnose network problems with its Alarms viewer, and lets you monitor performance with its Performance Management and Troubleshooting capabilities, as described below.
ProSafe NMS200 Network Management System • Network availability • Bandwidth capacity utilization • Buffer usage and errors • CPU and memory utilization • Interface errors and discards • Network latency • Node and interface status To get started using monitors, follow these steps: 1. Click Performance Management > Summary, and find the Resource Monitors portlet on that page. 2. Hover the cursor over a Monitor of interest to see a tooltip of details about it. 3.
ProSafe NMS200 Network Management System 2. Right-click the device of interest and then select Performance > Show Key Metrics to display the following typical screen: 3. Click Chart to display the following screen: 4. Select up to three metrics to monitor, and then click Save to save your settings.
ProSafe NMS200 Network Management System Key Metrics Example 1.
ProSafe NMS200 Network Management System 2.
ProSafe NMS200 Network Management System Security Device Alarms The following security device alarms are available: ntrapSpamEvent ntrapTrafficEvent ntrapServiceEvent ntrapComptUpdateEvent ntrapRegistrationEvent ntrapIPSOutbreakEvent ntrapIPSEvent ntrapMalwareOutbreakEvent ntrapMalwareEvent ntrapConfChgEvent ntrapSystemEvent ntrapUserLoginFailEvent ntrapUserLoginEvent ntrapSSLVPNEvent ntrapIPsecVPNEvent ntrapFirewallEvent ntrapPortScanEvent ntrapDDosAttackEvent The following screen is an example of the s
A. Troubleshooting A This appendix presents links to the NETGEAR site for more information. • The NMS200 Network Management Software product page is at www.netgear.com/nms200. Consult this page for the latest product information. • The NMS200 Network Management Software FAQs are at support.netgear.com/app/answers/detail/a_id/16861. Consult this page for the latest support information.
Index A Internet Information Services 13 Alarms 29, 34 Authentication 11 L License 11 B M Basic Network Considerations 10 Managed Resources 27 Minimum hardware 9 Monitors 29 C Configuration File Backup 28 N D Name Resolution 11 Network Considerations 10 Dashboard Views 30 Discover Network Devices 25 Discovery 25 Discovery Profile Inspect 27 Network 26 Results 27 Discovery Profile Editor 26 DNS 11 P Portal > Communities 25 Portal > Users 24 Problem Diagnosis - Fault Management 29 Q F Quick Sta
ProSafe NMS200 Network Management System U Updating Your License 11 37
