User's Manual
Table Of Contents
- Contents
- 1. Overview
- Supported Orbi Pro WiFi 6 models
- Orbi Pro WiFi 6 router and satellite hardware overviews
- LED behavior
- Wall mount your Orbi Pro WiFi 6
- Orbi Pro WiFi 6 router label and Orbi Pro Wifi 6 satellite label
- Connect your Orbi Pro WiFi 6 router
- Place your Orbi Pro WiFi 6 satellite
- Sync your Orbi Pro WiFi 6 satellite
- Set up your Orbi network with the NETGEAR Insight app
- 2. Connect to the Orbi Pro WiFi 6 Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually set up the Internet connection
- Manage an IPv6 Internet connection
- Requirements for entering IPv6 addresses
- Specify IPv6 Internet connections
- Use auto detection for an IPv6 Internet connection
- Use auto configuration for an IPv6 Internet connection
- Set up an IPv6 6rd tunnel Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 pass-through Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Change the MTU size
- 4. Control Access to the Internet
- Manage MAC access control lists for WiFi networks and the LAN
- Manage the Orbi network access control list
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 5. Specify Network Settings
- View or change WAN settings
- Change the WAN port speed
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Manage the LANs
- Use the router as a DHCP server
- Disable a DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Change the admin WiFi network settings
- Manage the employee WiFi network settings
- Manage the IoT WiFi network settings
- Set up a guest WiFi network and captive portal
- Manage the download bandwidth per SSID
- View or change advanced WiFi settings
- Use the router as a WiFi access point
- Set up router mode
- Generate a new backhaul password
- Enable or disable MU-MIMO
- Enable or disable fast roaming
- Enable or disable Protected Management Frames
- Check your Internet bandwidth
- Manage the VLANs
- Improve network connections with Universal Plug and Play
- 6. Manage Your Network
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Display Internet port statistics
- Check the Internet connection status
- View satellites, WiFi devices, and wired devices connected to the Orbi network
- View satellite status
- View and manage logs of router activity
- Set up a syslog server
- Monitor Internet traffic
- Set Your Time Zone
- Change the NTP Server
- Manage the router configuration file
- Set up remote management
- Use remote access
- 7. Customize Internet Traffic Rules for Ports
- 8. Use VPN to Access Your Network
- 9. Troubleshooting
- A. Supplemental Information
Troubleshoot WiFi connectivity
If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the
problem:
•
Does the WiFi-enabled computer or mobile device that you are using find your WiFi
network?
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in the list of networks that your computer or WiFi device finds. (By
default, SSID broadcast is enabled.)
•
Does your WiFi-capable device support the security that you are using for your WiFi
network (WPA or WPA2)?
•
To view the WiFi settings for the router, use an Ethernet cable to connect a computer
to a LAN port on the router. Then log in to the router, and select BASIC > Wireless.
Note: Be sure to click the Apply button if you change settings.
•
If you are trying to connect to the 5 GHz 1 or 5 GHz 2 band, does your WiFi-enabled
computer or mobile device support this standard?
•
Did your computer or WiFi device automatically connect to a different WiFi network
in your area, such as a WiFi hotspot?
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, type ping followed by the IP address of the router, as in this
example:
User Manual165Troubleshooting
Orbi Pro WiFi 6 Router SXR80 and Orbi Pro WiFi 6 Satellite SXR80