User's Manual
Table Of Contents
- Contents
- 1. Overview
- Supported Orbi Pro WiFi 6 models
- Orbi Pro WiFi 6 router and satellite hardware overviews
- LED behavior
- Wall mount your Orbi Pro WiFi 6
- Orbi Pro WiFi 6 router label and Orbi Pro Wifi 6 satellite label
- Connect your Orbi Pro WiFi 6 router
- Place your Orbi Pro WiFi 6 satellite
- Sync your Orbi Pro WiFi 6 satellite
- Set up your Orbi network with the NETGEAR Insight app
- 2. Connect to the Orbi Pro WiFi 6 Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually set up the Internet connection
- Manage an IPv6 Internet connection
- Requirements for entering IPv6 addresses
- Specify IPv6 Internet connections
- Use auto detection for an IPv6 Internet connection
- Use auto configuration for an IPv6 Internet connection
- Set up an IPv6 6rd tunnel Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 pass-through Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Change the MTU size
- 4. Control Access to the Internet
- Manage MAC access control lists for WiFi networks and the LAN
- Manage the Orbi network access control list
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 5. Specify Network Settings
- View or change WAN settings
- Change the WAN port speed
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Manage the LANs
- Use the router as a DHCP server
- Disable a DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Change the admin WiFi network settings
- Manage the employee WiFi network settings
- Manage the IoT WiFi network settings
- Set up a guest WiFi network and captive portal
- Manage the download bandwidth per SSID
- View or change advanced WiFi settings
- Use the router as a WiFi access point
- Set up router mode
- Generate a new backhaul password
- Enable or disable MU-MIMO
- Enable or disable fast roaming
- Enable or disable Protected Management Frames
- Check your Internet bandwidth
- Manage the VLANs
- Improve network connections with Universal Plug and Play
- 6. Manage Your Network
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Display Internet port statistics
- Check the Internet connection status
- View satellites, WiFi devices, and wired devices connected to the Orbi network
- View satellite status
- View and manage logs of router activity
- Set up a syslog server
- Monitor Internet traffic
- Set Your Time Zone
- Change the NTP Server
- Manage the router configuration file
- Set up remote management
- Use remote access
- 7. Customize Internet Traffic Rules for Ports
- 8. Use VPN to Access Your Network
- 9. Troubleshooting
- A. Supplemental Information
7.
Check that an IP address is shown for the Internet port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service
provider (ISP).
If your router cannot obtain an IP address from the ISP, you can force your cable or DSL
modem to recognize your new router by restarting your network. For more information,
see Sequence to restart your network on page 160.
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
•
Your Internet service provider (ISP) might require a login program. Ask your ISP
whether they require PPP over Ethernet (PPPoE) or some other type of login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
•
If your ISP allows only one Ethernet MAC address to connect to Internet and checks
for your computer’s MAC address, do one of the following:
-
Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
-
Configure your router to clone your computer’s MAC address.
Troubleshoot Internet browsing
If your router can obtain an IP address but your computer is unable to load any web
pages from the Internet, it might be for one of the following reasons:
•
The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is
reached, you can resume Internet access. If your ISP sets a usage limit, they might
charge you for the overage.
•
Your computer might not recognize any DNS server addresses. A DNS server is a
host on the Internet that translates Internet names (such as www addresses) to numeric
IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
•
The router might not be configured as the default gateway on your computer.
User Manual163Troubleshooting
Orbi Pro WiFi 6 Router SXR80 and Orbi Pro WiFi 6 Satellite SXR80