Quick Reference Guide

Reference Guide for the Model RT338 ISDN Router

5-6 Using FirstGear to Configure Internet Access

Performing the ISP Connection Test

During the ISP Connection Test, the following events occur:

• FirstGear sends the conﬁguration information to the router.

• The router places a call to the ISP.

• The B1 LED on the front panel lights.

• When the connection is made, the router attempts to log in.

• If the login is successful, FirstGear proceeds to the Conﬁguration Complete screen.

If the ISP connection test fails:

• Check that you entered the phone number in the local format. Do not enter the area code

unless it is required for local dialing.

• Check that the ISP’s phone number is for an ISDN connection, not for an analog modem.

• Check your user name and password.

Note:

In some areas, you must dial an ISDN data call using 1+area code or you will

receive a 56K connection instead of a 64K connection.

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