START HERE Congratulations on your purchase of a NETGEAR™ Model RT311 Internet Access Gateway Router. These instructions show you how to configure your Windows® PC network and your NETGEAR router for basic Internet access. For more detailed information about installing your router or configuring advanced features, refer to Reference Guide for the Model RT311 and RT314 Internet Access Gateway Routers, included on the Model RT311 and RT314 Resource CD.
PRODUCT ILLUSTRATION Front Panel The front panel of the Model RT311 Internet Access Gateway Router contains LEDs that provide diagnostic and connectivity information. LAN LEDs RT311 MODEL LOCAL Internet Access Gateway Router Power LED PWR TEST LNK/ACT INTERNET 100 Test LED LNK/ACT Internet LED 9447FA The table below describes the LEDs on the front panel of the router. Label Activity Description PWR (Power) On Power is supplied to the router.
Rear Panel The rear panel of the Model RT311 Internet Access Gateway Router includes: • Ground • 12 V DC power adapter connection • 10/100 Mbps Ethernet port, for Local (LAN) connections to attached PCs • 10 Mbps Ethernet port, for Internet (WAN) connection to a broadband access device, such as a cable or DSL modem • RS-232 serial port, for accessing the Manager interface HARDWARE INSTALLATION The illustration below shows how your Model RT311 Internet Access Gateway Router should be installed.
PREPARATION AND SETUP Before using the router to connect your LAN to the Internet, you must: • Order Internet service from an Internet service provider (ISP) • Set up your PCs for using the Transmission Control Protocol/Internet Protocol (TCP/IP) networking protocol ISP Checklist Contact an ISP to request a single-user Internet access account that provides a broadband access device, such as a cable modem or DSL modem, to connect the router to the Internet.
PREPARATION AND SETUP CONT. Network Checklist The Model RT311 Internet Access Gateway Router uses IP. IP configuration has the following requirements: • All PCs must have TCP/IP manually installed and selected as the networking protocol. • All PCs and the router must be assigned IP addresses. The router’s DHCP function automatically assigns IP addresses for you, but the PC’s IP address must be set to “Obtain an IP address automatically” in the Network Control Panel.
Configuring TCP/IP Properties NETGEAR recommends that you leave the TCP/IP setup parameters at their factory default settings unless you have a specific reason to change them. With the default settings, your PC is configured to obtain its TCP/IP configuration information automatically from a DHCP server on the local network. The Model RT311 Internet Access Gateway Router is shipped preconfigured as a DHCP server, and will assign the TCP/IP configuration information described in the following section.
. Select Obtain an IP address automatically. 9. Click on OK. To obtain the configuration information from the router: 1. Turn on the router. Be sure the router has been on for at least one minute before continuing to the next step. 2. Reboot each PC on your network. Verifying TCP/IP Properties After your PC has been configured and rebooted, you can check the TCP/IP configuration using the Windows utility winipcfg.exe (or for Windows NT® systems, use ipconfig.exe).
5. In the first Wizard screen, enter your account’s Host Name and Domain Name, as shown below: 6. Click on Next to go to the ISP Parameters screen, shown below: This screen determines whether a login program will be run. a. If your service provider does not require a login program, leave Encapsulation as Ethernet and proceed to Step 7.
b. If your service provider uses PPPoE, select Encapsulation as PPPoE, and enter these additional parameters: – If your connection supports multiple ISPs, enter the Service Name of the one you use. Otherwise leave Service Name blank. – Enter the user name and password provided by your ISP. These fields are case sensitive. – If you wish to change the login timeout, enter a new value in seconds. Proceed to Step 7. c.
b. DNS Server Address Assignment: If you know that your ISP does not automatically transmit DNS addresses to the router during login, select “Use this server” and enter the IP address of the ISP’s DNS server. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP transfers the IP addresses of one or two DNS servers to your router during login.
TROUBLESHOOTING This section lists the following problems, their probable causes, and solutions: • If the PWR and other LEDs are not lit when you plug your router into a power outlet make sure: – The power cord is properly connected to the router. – You are using the correct NETGEAR power adapter supplied with your router. – The power adapter is properly connected to a functioning power outlet.
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