Troubleshooting

for this issue. If the connection is slow over the WAN and they are using a relay,
go to step 4.
4. If the connection is slow over the WAN and you are using a relay, they can setup
port forwarding on either side PC or ReadyNAS (but not both). For more
information please see,
http://www.readynas.com/download/remote/ReadyNAS_Remote_Advanced_setu
p_guide.pdf
Symptom: I cannot see shares from my Mac
I cannot see shares from a Mac.
1. First make sure the Mac and ReadyNAS are on the same LAN and that the user
you are using to access the ReadyNAS is in the Allowed list.
2. If you still cannot see shares, then try from a PC on the same LAN. If you do not
have a PC, please contact support or PM forum user Cap1. If they have a PC
and cannot see the shares, see “I cannot see any shares from my PC”. If they
PC can see the shares but the Mac cannot see any shares, please contact
support or PM forum user Cap1.
Symptom: From my Mac I can see the ReadyNAS listed but when I click on it I do
not see any shares.
If you can see the ReadyNAS in the list but not access any shares.
1. Please make sure you have AFP enabled on the share on the ReadyNAS. By
default the Mac application uses AFP. If you do not want to enable AFP on the
ReadyNAS they can go to Properties then Connection Setting and select SMB.