User Manual Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Model RAX35v2 September 2021 202-12101-03 NETGEAR, Inc. 350 E.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Hardware Setup Unpack your router...............................................................................9 Top panel LEDs and buttons...............................................................9 Rear panel............................................................................................11 Router label.........................................................................................12 Position your router..........................................................
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Manage the MTU size.........................................................................38 MTU concepts.................................................................................38 Change the MTU size....................................................................39 Chapter 4 Control Access to the Internet Enable access control to allow or block access to the Internet....42 Use keywords to block Internet sites........................................
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Edit a static route...........................................................................78 Delete a static route.......................................................................79 Enable or disable implicit beamforming.........................................79 Enable or disable MU-MIMO............................................................80 Enable or disable PMF.......................................................................
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Install OpenVPN software...............................................................109 Install OpenVPN Software on Your Windows Computer.......109 Install OpenVPN software on your Mac computer..................112 Install OpenVPN software on an iOS device............................113 Install OpenVPN software on an Android device....................113 Use a VPN Tunnel on your Windows computer...........................
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Test the path from a Windows-based computer to a remote device............................................................................................136 Chapter 11 Supplemental Information Factory Settings................................................................................139 Technical Specifications..................................................................
1 Hardware Setup This chapter contains the following sections: • • • • • • • Unpack your router Top panel LEDs and buttons Rear panel Router label Position your router Position the Antennas Cable your router For more information about the topics covered in this manual, visit the support website at netgear.com/support.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Unpack your router Your package contains the router, the power adapter, and an Ethernet cable. Figure 1. Package contents Top panel LEDs and buttons The status LEDs and two buttons are located on the top panel of the router. Figure 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Table 1. LED descriptions LED and Button Description Power LED Solid white. The router is ready. Blinking white. The router is not ready, firmware is upgrading, or the Reset button was pressed. Off. Power is not supplied to the router. Internet LED Solid white. The Internet connection is ready. Blinking white. The port is sending or receiving traffic. Off. No Ethernet cable is connected between the router and the modem. 2.4 GHz WiFi LED Solid white. The 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Table 1. LED descriptions (Continued) LED and Button Description WiFi LED Pressing the WiFi button for two seconds turns WiFi LED and WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the router. WPS LED Pressing the WPS button lets your WPS-enabled device join your router's WiFi network without typing the WiFi password.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Viewed from left to right, the rear panel contains the following components: 1. Power On/Off button. Press the Power On/Off button to provide power to the router 2. DC power connector. Connect the power adapter that came in the product package to the DC power connector. 3. Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an Internet modem such as a cable modem or DSL modem. 4. Ethernet ports 1–4. Four Gigabit Ethernet RJ-45 LAN ports.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers. • Place the router in an elevated location, minimizing the number walls and ceilings between the router and your other devices. • Place the router away from electrical devices such as these: • - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Position the Antennas Before you install your router, position the antennas as shown in the following figure. Figure 5. Position the antennas Cable your router Power on your router and connect it to a modem. Figure 6.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To cable your router: 1. Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in. 2. Use the Ethernet cable to connect the modem to the yellow Internet port on the router. Note: If your Internet connection does not require a modem, connect your main Ethernet cable to the yellow Internet port on the router. 3. Connect the power adapter to your router and plug the power adapter into an outlet. 4.
2 Connect to the network and access the router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Connect to the router network You can connect to the router network using a wired, WiFi, or WPS connection. Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Connect to the router using a wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your WPS-enabled device. 3. Press the WPS button on the router. 4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for how to connect using WPS. Your WPS-enabled device connects to the WiFi network. Types of logins Separate types of logins serve different purposes.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router information and make sure that the computers and devices in the network are using the settings described here. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Close and reopen the browser or clear the browser cache. • Browse to http://www.routerlogin.net. • If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router. 6. If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed everything correctly. b.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The Nighthawk app is available for iOS and Android mobile devices. Note: Your router is not connected to the Internet until you finish setting it up with the app. If you are connected to your router’s WiFi network before the setup, you do not have Internet access and cannot download the app. Use your cellular data or connect to your previous router’s WiFi network to download the app.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page displays. 5. In the Does your Internet connection require a login? section, leave the No radio button selected. 6.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 132. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select the IPv6 connection type: • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. • If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information. 6. Click the Apply button.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved. Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved. Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name. 8. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 12. Click the Apply button. Your settings are saved. Use auto config for an IPv6 Internet connection To set up an IPv6 Internet connection through auto configuration: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name. 8.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting. The router uses the 6rd option information to establish the 6rd connection. • Manual mode. Select 6rd Tunnel.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 7. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 8.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router For example, if a secure website does not open, or displays only part of a web page, you might need to change the MTU. • You use VPN and experience severe performance problems. • You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems. CAUTION: An incorrect MTU setting can cause Internet communication problems.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. 9. Click the Apply button. Your settings are saved. Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify the domain suffix (for example, .com) if you want to block only sites with a domain suffix such as .com. In such a situation, sites with domain suffixes such as .edu and .gov are still allowed. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. Note: Service blocking only works for website URLs that begin with http:// only. It does not work for URLs that begin with https://. To block services: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router publisher of the application, ask user groups or newsgroups, or search on the Internet. 9. Select a filtering option: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your settings are saved.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Prevent blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 58. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9. Click the Apply button. Your settings are saved.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Time of Day to Block. Select a start and end time in 24-hour format, or select the All Day check box for 24-hour blocking. 6. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 10. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box, and do the following: a. In the User Name field, type the user name for the outgoing email server. b. In the Password field, type the password for the outgoing email server. 11. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box.
5 Manage Network Settings The router comes ready for WiFi and Ethernet connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view or change the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Disable SIP ALG. Some voice and video communication applications do not work well with the SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router. 5. Click the Apply button. Your settings are saved.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s default device name is based on its model number. This device name displays in the file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. You might want to change these settings if you need a specific IP subnet that one or more devices on the network use, or if you use competing subnets with the same IP scheme. To change the LAN TCP/IP settings: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. 7. Click the Apply button. Your settings are saved.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address that you want to delete. 6. Click the Delete button. The address is removed.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 7. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for how to connect using WPS. A success page displays if your WPS-enabled device successfully connects to the WiFi network. Specify basic WiFi settings The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or mobile device. 7. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router label.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Change the WiFi mode if AX WiFi is enabled To change the WiFi mode settings if AX WiFi is enabled: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router limits 802.11ax devices to functioning at up to 1920 Mbps. This mode is the default mode. • Up to 3840 Mbps. This mode allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the selected WiFi network in the 5 GHz-1 band of the network and allows 802.11ax devices to function at up to 3840 Mbps. 7. Click the Apply button. Your settings are saved. Change the WiFi mode if AX WiFi is disabled To change the WiFi mode settings if AX WiFi is disabled: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode menu. • Up to 433 Mbps. This mode allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the selected WiFi network in the 5 GHz-1 band of the network but limits 802.11ax, 802.11ac and 802.11n devices to functioning at up to 433 Mbps. • Up to 1000 Mbps. This mode allows for reduced interference with neighboring WiFi networks. This mode allows 802.11ax, 802.11ac, 802.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The Wireless Settings page displays. 5. In the Wireless Network (2.4 GHz b/g/n) section, select a percentage from the Transmit Power Control menu. 6. In the Wireless Network (5 GHz a/n/ac) section, select a percentage from the Transmit Power Control menu. 7. Click the Apply button. Your settings are saved. Change the WiFi password or the WiFi security The WiFi password is different from the admin password that you use to log in to the router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. To change the WiFi security for the 2.4 GHz or 5 GHz WiFi network, select a Security Options radio button. • None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network. We recommend that you do not use an open WiFi network. • WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support WPA2 to join the router’s WiFi network.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks. You can also change the SSIDs for these networks. To set up a guest WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • WPA2-Personal [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA. Select WPA2-Personal [AES] security to allow 802.11n devices to connect to the 2.4 GHz or 5 GHz guest WiFi network at the fastest speed. If your guest WiFi network includes older devices that do not support WPA2, select WPA-Personal [TKIP] + WPA2-Personal [AES] security.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Control the WiFi radios The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the router. You can turn the WiFi radios on and off with the WiFi On/Off button on the router, or you can log in to the router and enable or disable the WiFi radios.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Turn on the WiFi radio. Select the Enable Wireless Router Radio check box. 6. Click the Apply button. Your settings are saved. Set up a WiFi schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town. To set up the WiFi schedule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Set up the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router. To set up the router as an AP: 1. Use an Ethernet cable to connect the Internet port of this router to an Ethernet port on the other router. 2. Launch a web browser from a computer or mobile device that is connected to the router network. 3. Enter http://www.routerlogin.net. A login window opens. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Set up a bridge for a port group or VLAN tag group Some devices, such as an IPTV, cannot function behind the router’s network address translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 7. Select a Wired Ports check box or a Wireless check box: • Wired Ports. If your device is connected to an Ethernet port on the router, select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected. • Wireless. If your device is connected to your router’s WiFi network, select the Wireless check box that corresponds to the router’s WiFi network to which the device is connected.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 5. Select the Enable VLAN/Bridge Setup check box. The page expands. 6. Select the By VLAN tag group radio button. The page expands. 7. Click the Add button. The Add VLAN Rule page displays. 8. Specify the following settings for the VLAN tag group: • Name. Enter a name for the VLAN tag group. The name can be up to 10 characters. • VLAN ID. Enter a value from 1 to 4094. • Priority. Enter a value from 0 to 7. 9.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To configure an IPTV port: 1. Launch a web browser from a computer or mobile device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP. • Your home network includes an ISDN router for connecting to the company where you are employed. This router’s address on your LAN is 192.168.1.100. • Your company’s network address is 134.177.0.0. When you set up your router, two implicit static routes were created.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. In the Route Name field, type a name for this static route (for identification purposes only). 7. To limit access to the LAN only, select the Private check box. If the Private check box is selected, the static route is not reported in RIP. 8. To prevent the route from becoming active, clear the Active check box. In some situations, you might want to set up a static route but keep it disabled until a later time.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a static route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. 5. Scroll down below the WPS Settings section and select or clear the Enable Implicit BEAMFORMING check box.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Selecting this check box enables MU-MIMO. Clearing this check box disables MU-MIMO. 6. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Enable or disable PMF Protected Management Frames (PMF) is a security feature that protects unicast and multicast management frames from being intercepted and changed for malicious purposes. This feature is disabled by default.
6 Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high-definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS).
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Use Dynamic QoS to optimize Internet traffic management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • I want to define my Internet Bandwidth. If you know what your download and upload speed are, select this radio button and enter your download and upload speeds in the fields. 7. Click the Apply button. Your settings are saved. Enable or disable the automatic QoS database update The router uses a QoS database of the most popular applications and services to implement Dynamic QoS. By default, the router automatically updates this database.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To manually update the Dynamic QoS database: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select QoS.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video. Note: We recommend that you do not disable the WMM settings. If you disable the WMM settings for 2.4 GHz or 5 GHz, the maximum link rate your router can reach is 54 Mbps.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To enable or disable AX WiFi: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Setup page displays. 5. Select or clear the Enable Smart Connect check box. Selecting this check box turns on Smart Connect and clearing this check box turns off Smart Connect. 6. Click the Apply button. Your settings are saved.
7 Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory. You might see a message at the top of the router pages when new firmware is available.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router When the upload is complete, your router restarts. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating. Manually upload firmware to the router If you want to upload a specific firmware version, or your router fails to update its firmware automatically, follow these instructions.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router A login window opens. 9. With your recovered password, log in to the router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a detailed record of the websites you accessed or attempted to access and many other router actions. Up to 256 entries are stored in the log. To view and manage logs: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 49. 9. Click the Apply button. Your settings are saved. View devices currently on the network You can view all computers and devices that are currently connected to your network. To view devices on the network: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 10. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 11. To update the Traffic Statistics section, click the Refresh button. 12. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button. Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The file is uploaded to the router and the router restarts. WARNING: Do not interrupt the restoration process. Connect to your router with Anywhere Access The Anywhere Access feature on the Nighthawk app allows you to connect to your router when you're away from home and change its settings. Before you can use the Anywhere Access feature on the Nighthawk app, you must update your router’s firmware and download the latest Nighthawk app for your mobile device.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. To turn off all LEDs except the Power LED, select the Turn off all LEDs except Power LED radio button. 7. Click the Apply button. Your settings are saved. Set your time zone To set your time zone: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router After you reset the router to factory default settings, the user name is admin, the password is password, the LAN IP address is 192.168.1.1 (which is the same as www.routerlogin.net), and the DHCP server is enabled. Tip: If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it, first try to use an IP scanner application to detect the IP address. (IP scanner applications are available online free of charge.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the Erase button. The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser, click a link, or load a new page.
8 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your changes are saved. VPN is enabled in the router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. Read the License Agreement and click the I Agree button. 13. Leave the check boxes selected as shown, and click the Next button.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page 54.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Nighthawk lets you use a VPN connection to access your own Internet service when you’re away from home.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 8. Click the For Windows or For Non Windows button and download the configuration files for your VPN clients. 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. Use a VPN tunnel to access your Internet service at home To access your Internet service: 1. Set up the router to allow VPN access to your Internet service. See Set up VPN client Internet access in the router on page 116. 2. On your computer, launch the OpenVPN application. The OpenVPN icon displays in the Windows taskbar. 3.
9 Manage port forwarding and port triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 11. Click the Add button. The service displays in the menu. Add a custom port forwarding service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application. To add a custom service: 1. Find out which port number or range of numbers the application uses.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60. 12. In the Internal IP address field, type the IP address or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Enable port triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3.
10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Some Internet service providers require you to use the MAC address of the computer initially registered on the account, but this is an unusual situation. You can view the MAC address on the Attached Devices page of the router web interface. Troubleshoot with the LEDs By default, the router uses standard LED settings. Standard LED behavior when the router is powered on After you turn on power to the router, verify that the following sequence of events occurs: 1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause. Contact Technical Support at netgear.com/support.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router • Try quitting the browser and launching it again. • Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded. • Make sure that the IP address of your computer or mobile device is in the same subnet as the router. If you are using the recommended addressing scheme, the IP address of your computer or mobile device is in the range of 192.168.1.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 3. Enter http://www.routerlogin.net. A login window opens. 4. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 5. Click the ADVANCED tab. The ADVANCED Home page displays. 6. Check to see that an IP address is shown for the Internet port. If 0.0.0.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet, you no longer need to run that software after installing your router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Troubleshoot WiFi connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the WiFi device or computer that you are using find your WiFi network? If not, check the WiFi LED on the router. If it is off, you can press the WiFi On/Off button on the router to turn the router WiFi radios back on.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router 3. If you do not receive replies, check the following: • Check to see that IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
11 Supplemental Information This chapter includes technical information about your router.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table. Table 3. Factory default settings Feature Router login Internet connection Local network (LAN) Default setting User login URL www.routerlogin.com or www.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Table 3. Factory default settings (Continued) Feature Wireless Default setting SSID name See router label Security WPA2-Personal (AES) Broadcast SSID Enabled Transmission speed Auto1 Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for North America SKU Operating mode Up to 600 Mbps at 2.
Nighthawk AX4 4-Stream AX3000 WiFi 6 Router Table 4. Router specifications (Continued) Feature Description WAN Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45 WiFi Maximum WiFi signal rate complies with the IEEE® 802.11 standard.2 • 2.4GHz AX: 2x2 (Tx/Rx) 1024/256 QAM 40/20MHz, up to 600Mbps • 5GHz AX: 2x2 (Tx/Rx) 1024 QAM 160/80/40/20Mbps, up to 2400Mbps • Backwards compatible with 802.11a/b/g/n/ac WiFi Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11ax 2.
