User Manual

Table Of Contents
Chapter 12 Troubleshooting
Quick tips...........................................................................................141
Sequence to restart your network.............................................141
Check the power adapter and Ethernet cable connections...141
Check the WiFi settings..............................................................141
Check the network settings........................................................141
Troubleshoot with the LEDs............................................................142
Standard LED behavior when the router is powered on........142
Power LED is off...........................................................................142
Power LED stays amber or the other LEDs don't turn on.......142
Internet or Ethernet LAN port LEDs are off..............................143
WiFi LED is off..............................................................................143
You cannot log in to the router.......................................................143
You cannot access the Internet.......................................................144
Troubleshoot Internet browsing.....................................................146
Changes are not saved....................................................................147
Troubleshoot WiFi connectivity......................................................147
Troubleshoot your network using the ping utility........................148
Test the LAN path to your router...............................................148
Test the path from a Windows-based computer to a remote
device............................................................................................149
Chapter 13 Supplemental Information
Factory Settings................................................................................151
Technical Specifications..................................................................152
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AX1800 WiFi 6 Router