User Manual
Table Of Contents
- Nighthawk X4 AC2350 Smart WiFi Router
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPv6 Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- 4. Optimize Performance
- 5. Control Access to the Internet
- 6. Share Storage Devices Attached to the Router
- Connect an eSATA Device to the Router
- USB Device Requirements
- Connect a USB Device to the Router
- Access an Storage Device Connected to the Router
- Map a USB Device to a Windows Network Drive
- Back Up Windows Computers with ReadySHARE Vault
- Back Up Mac Computers with Time Machine
- Control Access to a Storage Device
- Use FTP Within the Network
- View Network Folders on a Device
- Add a Network Folder on a Storage Device
- Edit a Network Folder on a Storage Device
- Approve USB Devices
- Safely Remove a USB Device
- 7. Access Storage Devices Through the Internet
- 8. Use the Router as a Media Server
- 9. Share a USB Printer
- 10. Manage Your Network
- 11. Network Settings
- Disable LED Blinking or Turn off LEDs
- View WAN Settings
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Specify the IP Addresses That the Router Assigns
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Use the WPS Wizard for WiFi Connections
- Specify Basic WiFi Settings
- Change the WiFi Password or Security Level
- Set Up a Guest WiFi Network
- Enable a Video Guest WiFi Network
- Control the Wireless Radios
- Set Up a Wireless Schedule
- Specify WPS Settings
- Use the Router as a Wireless Access Point
- Use the Router in Bridge Mode
- 12. Use VPN to Access Your Network
- 13. Specify Internet Port Settings
- 14. Troubleshooting
- A. Supplemental Information

Troubleshooting
165
Nighthawk X4 AC2350 Smart WiFi Router
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be present:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to
which you are connected.
Check that the appropriate LEDs are on for your network devices. If your router and
computer are connected to a separate Ethernet switch, make sure that the link LEDs are
lit for the switch ports that are connected to your computer and router.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and
configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a
remote device.
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.










