User Manual
Table Of Contents
- Nighthawk X4 AC2350 Smart WiFi Router
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPv6 Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- 4. Optimize Performance
- 5. Control Access to the Internet
- 6. Share Storage Devices Attached to the Router
- Connect an eSATA Device to the Router
- USB Device Requirements
- Connect a USB Device to the Router
- Access an Storage Device Connected to the Router
- Map a USB Device to a Windows Network Drive
- Back Up Windows Computers with ReadySHARE Vault
- Back Up Mac Computers with Time Machine
- Control Access to a Storage Device
- Use FTP Within the Network
- View Network Folders on a Device
- Add a Network Folder on a Storage Device
- Edit a Network Folder on a Storage Device
- Approve USB Devices
- Safely Remove a USB Device
- 7. Access Storage Devices Through the Internet
- 8. Use the Router as a Media Server
- 9. Share a USB Printer
- 10. Manage Your Network
- 11. Network Settings
- Disable LED Blinking or Turn off LEDs
- View WAN Settings
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Specify the IP Addresses That the Router Assigns
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Use the WPS Wizard for WiFi Connections
- Specify Basic WiFi Settings
- Change the WiFi Password or Security Level
- Set Up a Guest WiFi Network
- Enable a Video Guest WiFi Network
- Control the Wireless Radios
- Set Up a Wireless Schedule
- Specify WPS Settings
- Use the Router as a Wireless Access Point
- Use the Router in Bridge Mode
- 12. Use VPN to Access Your Network
- 13. Specify Internet Port Settings
- 14. Troubleshooting
- A. Supplemental Information

Troubleshooting
162
Nighthawk X4 AC2350 Smart WiFi Router
If your router is still unable to obtain an IP address from the ISP, the problem might be one of
the following:
• Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of
login.
• If your ISP requires a login, the login name and password might be set incorrectly.
• Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Internet
Setup screen.
• If your ISP allows only one Ethernet MAC address to connect to Internet and checks for
your computer’s MAC address, do one of the following:
- Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
- Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer is does not load any web pages from
the Internet, it might be due to one or more of the following reasons:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address during the router’s
configuration, reboot your computer, and verify the DNS address. You can configure your
computer manually with DNS addresses, as explained in your operating system
documentation.
• The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the computer
and verify the gateway address.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your router. You might need to go to
Internet Explorer and select Tools > Internet Options, click the Connections tab, and
select Never dial a connection. Other browsers provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.










