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Operation Manual

ManualsBrandsNetgear ManualscomputerR7300DST Nighthawk
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DST Router Troubleshooting
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Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
Changes Not Saved
If the DST router does not save the changes you make in the DST router interface, check the
following:
• When entering configuration settings, always click the Apply button before moving to
another page or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
WiFi Connectivity
If you are experiencing trouble connecting wirelessly to the DST router, try to isolate the
problem:
• Does the WiFi device or computer that you are using find your WiFi network?
If you disabled the DST router’s WiFi radios, then your WiFi network is hidden and does
not display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.)
You can log in to the DST router to enable the DST router’s WiFi radio. For more
information, see
Enable or Disable the WiFi Radios on page 152.
• Does your WiFi device support the security that you are using for your WiFi network
(WPA or WPA2)?
• If you want to view the WiFi settings for the DST router, use an Ethernet cable to connect
a computer to a LAN port on the DST router. Then log in to the DST router, and select
BASIC > Wireless.
Note: Be sure to click the Apply button if you change settings.
If your WiFi device finds your network, but the signal strength is weak, check these
conditions:
• Is your DST router too far from your computer, or too close? Place your computer near
the DST router, but at least 6 feet (1.8 meters) away, and see whether the signal strength
improves.
• Are objects between the DST router and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network using the ping utility in your computer or workstation.