User Manual
Table Of Contents
- Contents
- 1. Hardware Overview of the Router
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify an IPv6 Internet Connection
- IPv6 Internet Connections and IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPv6 Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass-Through Internet Connection
- Set Up a Fixed IPv6 Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 6rd Tunnel Connection
- Set Up an IPv6 PPPoE Internet Connection
- Manage the MTU Size
- 4. Optimize Performance
- 5. Control Access to the Internet
- 6. Share a Storage Device Attached to the Router
- USB Device Requirements
- Connect a USB Device to the Router
- Access a Storage Device Connected to the Router
- Map a USB Device to a Windows Network Drive
- Back Up Windows Computers With ReadySHARE Vault
- Back Up Mac Computers With Time Machine
- Manage Access to a Storage Device
- Enable FTP Access Within Your Network
- View Network Folders on a Device
- Add a Network Folder on a Storage Device
- Change a Network Folder, Including Read and Write Access, on a USB Drive
- Approve USB Devices
- Set Up NETGEAR Downloader
- Safely Remove a USB Device
- 7. Manage Dynamic DNS and Access Storage Devices Through the Internet
- 8. Use the Router as a Media Server
- 9. Share a USB Printer
- 10. Manage the WAN and LAN Network Settings
- Manage the WAN Security Settings
- Set Up a Default DMZ Server
- Manage IGMP Proxying
- Manage NAT Filtering
- Manage the SIP Application-Level Gateway
- Manage the LAN IP Address Settings
- Manage the Router Information Protocol Settings
- Manage the DHCP Server Address Pool
- Manage Reserved LAN IP Addresses
- Disable the Built-In DHCP Server
- Change the Router’s Device Name
- Set Up and Manage Custom Static Routes
- Set Up a Bridge for a Port Group or VLAN Tag Group
- 11. Manage the WiFi Network Settings
- Use WPS to Add a Device to the WiFi Network
- Specify Basic WiFi Settings
- Change the WiFi Data Rate Settings
- Change the WiFi Password or Security Level
- Set Up a Guest WiFi Network
- Specify How the Router Manages WiFi Clients
- Control the WiFi Radios
- Set Up a WiFi Schedule
- Manage the WPS Settings
- Use the Router as a WiFi Access Point
- Use the Router in WiFi Bridge Mode
- 12. Manage the Router and Monitor the Traffic
- Update the Firmware of the Router
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- Manage the Configuration File of the Router
- Disable LED Blinking or Turn Off LEDs
- Return the Router to Its Factory Default Settings
- View the Status and Statistics of the Router
- Manage the Activity Log
- View Devices Currently on the Network
- Monitor and Meter Internet Traffic
- Manage the Router Remotely
- Remotely Access Your Router Using the genie App
- 13. Use VPN to Access Your Network
- 14. Manage Port Forwarding and Port Triggering
- 15. Troubleshooting
- A. Supplemental Information
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:
• Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require
PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, the login name and password might be set incorrectly.
• Your ISP might check for your computer’s host name. Assign the computer host name of your ISP
account as the account name on the Internet Setup page.
• If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s
MAC address, do one of the following:
- Inform your ISP that you bought a new network device and ask them to use the router’s MAC
address.
- Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer is does not load any web pages from the Internet,
it might be for one or more of the following reasons:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses) to
numeric IP addresses.Typically, your ISP provides the addresses of one or two DNS servers for your
use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify
the DNS address.You can configure your computer manually with DNS addresses, as explained in your
operating system documentation.
• The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the computer and verify the
gateway address.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to
run that software after installing your router.You might need to go to Internet Explorer and select Tools
> Internet Options, click the Connections tab, and select Never dial a connection. Other browsers
provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
Troubleshooting
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Nighthawk AC1900 Smart WiFi Router Model R6900P