User Manual AC1750 Smart WiFi Router Model R6350 March 2020 202-11820-03 NETGEAR, Inc. 350 E.
AC1750 Smart WiFi Router Model R6350 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Hardware Overview of the Router Unpack Your Router...........................................................................11 LEDs and Buttons on the Top Panel.................................................12 Ports, Buttons, and Connectors on the Back Panel........................13 Router Label........................................................................................14 Position the Router.............................................................................
AC1750 Smart WiFi Router Model R6350 Set up a fixed IPv6 Internet connection......................................37 Set up an IPv6 DHCP Internet connection..................................38 Set up an IPv6 PPPoE Internet connection..................................40 Manage the MTU size.........................................................................42 MTU concepts.................................................................................42 Change the MTU size...............................
AC1750 Smart WiFi Router Model R6350 Specify a Trusted Computer.........................................................81 Manage Simple Outbound Firewall Rules for Services and Applications........................................................................................81 Add an Outbound Firewall Rule..................................................82 Add an Outbound Firewall Rule for a Custom Service or Application...................................................................................
AC1750 Smart WiFi Router Model R6350 Chapter 9 Use the Router as a Media Server Specify ReadyDLNA Media Server Settings..................................110 Play Music From a Storage Device With iTunes Server...............111 Set Up the Router’s iTunes Server With iTunes........................111 Set Up the Router’s iTunes Server With the Remote App......112 Set Up the Router to Work With TiVo............................................
AC1750 Smart WiFi Router Model R6350 Use the Reset button...................................................................141 Erase the settings.........................................................................142 View the Status and Statistics of the Router..................................143 View information about the router and the Internet and WiFi settings..........................................................................................143 Display the statistics of the Internet port.
AC1750 Smart WiFi Router Model R6350 Set Up VPN Client Internet Access in the Router.........................175 Block VPN Client Internet Access in the Router...........................175 Use VPN to access your Internet service at home........................176 Chapter 14 Manage Port Forwarding and Port Triggering Manage Port Forwarding to a Local Server for Services and Applications......................................................................................
AC1750 Smart WiFi Router Model R6350 Technical Specifications..................................................................
1 Hardware Overview of the Router This chapter contains the following sections: • • • • • • • Unpack Your Router LEDs and Buttons on the Top Panel Ports, Buttons, and Connectors on the Back Panel Router Label Position the Router Cable Your Router Wall-Mount Your Router For more information about the topics that are covered in this manual, visit the support website at netgear.com/support. Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com.
AC1750 Smart WiFi Router Model R6350 Unpack Your Router Your package contains the router, power adapter, and an Ethernet cable. Figure 1. Package contents In some regions, a CD is included in the package.
AC1750 Smart WiFi Router Model R6350 LEDs and Buttons on the Top Panel The status LEDs and buttons are located on the top of the router. Table 1. LED and button descriptions LED and Button Description Power Solid green. The power is on and the router is ready. Blinking green. A firmware update is in progress. Off. Power is not supplied to the router. Internet Solid green. The Internet connection is ready. Off. No Ethernet cable is connected between the router and the modem.
AC1750 Smart WiFi Router Model R6350 Table 1. LED and button descriptions (Continued) LED and Button Description WiFi Solid green. The WiFi radio is operating. Off. The WiFi radios are off. USB Solid green. A USB device is connected and is ready. Off. No USB device is connected. Ports, Buttons, and Connectors on the Back Panel The back panel of the router provides ports, buttons, antenna connectors, and a DC power connector. Figure 2.
AC1750 Smart WiFi Router Model R6350 • Reset button. For information about using the Reset button, see Return the router to its factory default settings on page 141. • Power On/Off button. Press the Power On/Off button to provide power to the router. • DC power connector. Connect the power adapter that came in the product package to the DC power connector.
AC1750 Smart WiFi Router Model R6350 • • Place the router away from electrical devices such as these: - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
AC1750 Smart WiFi Router Model R6350 Cable Your Router The following image shows how to cable your router: Figure 4. Router cabling To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in. 3.
AC1750 Smart WiFi Router Model R6350 Figure 5. Bottom of the router Note: We recommend using pan head Phillips wood screws, 3.5 x 20 mm (diameter x length, European) or No. 6 type screw, 1 inch long (U.S.). To wall-mount your router: 1. Drill holes in the wall where you want to wall-mount your router. 2. Insert wall anchors in the holes. 3. Insert screws into the wall anchors, leaving 3/16 in (0.5 cm) of each screw exposed. 4. Align the router’s wall-mounting holes with the screws and mount your router.
2 Connect to the Network and Access the Router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in.
AC1750 Smart WiFi Router Model R6350 Connect to the network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Connect to the network using a wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
AC1750 Smart WiFi Router Model R6350 4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for WPS connections. Your WPS-enabled device connects to the WiFi network. Types of logins Separate types of logins serve different purposes. It is important that you understand the differences so that you know which login to use when. Several types of logins are associated with the router: • ISP login.
AC1750 Smart WiFi Router Model R6350 When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router: • The ISP configuration information for your DSL account • ISP login name and password • Fixed or static IP address setting (special deployment by ISP; this setting is rare) If you cannot locate this information, ask your ISP to provide it.
AC1750 Smart WiFi Router Model R6350 • If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router. 6. If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed everything correctly. b. Contact your ISP to verify that you are using the correct configuration information. c. Read You cannot access the Internet on page 193.
AC1750 Smart WiFi Router Model R6350 To install your router using the Nighthawk app: 1. To download the app, visit Nighthawk-app.com. 2. On your mobile device, tap Settings > Wi-Fi and find and connect to your router’s WiFi network. Your router’s WiFi network name (SSID) and network key (WiFi password) are on the router label. If the label includes a QR code, you can scan the QR code to join the router’s WiFi network. 3. Launch the Nighthawk app on your mobile device. 4.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings.
AC1750 Smart WiFi Router Model R6350 Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
AC1750 Smart WiFi Router Model R6350 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page displays. 5. In the Does your Internet connection require a login? section, leave the No radio button selected. 6.
AC1750 Smart WiFi Router Model R6350 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 193. Specify an Internet connection that uses a login and PPPoE service You can manually specify the connection settings for a PPPoE Internet service for which you must log in. Use the information that your Internet service provider (ISP) gave you to connect to your Internet service.
AC1750 Smart WiFi Router Model R6350 10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out. 12. Select an Internet IP Address radio button: • Get Dynamically from ISP.
AC1750 Smart WiFi Router Model R6350 your ISP. Entering incorrect information might prevent the router from connecting to the Internet. To specify the connection settings for a PPTP or L2TP Internet service for which you must log in: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 12. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 13. Select a Router MAC Address radio button: • Use Default Address.
AC1750 Smart WiFi Router Model R6350 • If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information. 6. Click the Apply button. Your settings are saved. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
AC1750 Smart WiFi Router Model R6350 • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
AC1750 Smart WiFi Router Model R6350 Use Auto Detect for an IPv6 Internet connection To set up an IPv6 Internet connection through autodetection: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 8. Click the Apply button. Your settings are saved. Set up an IPv6 6to4 tunnel Internet connection The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
AC1750 Smart WiFi Router Model R6350 • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 8. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function. • Auto Config. This is the default setting.
AC1750 Smart WiFi Router Model R6350 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select 6rd Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
AC1750 Smart WiFi Router Model R6350 Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
AC1750 Smart WiFi Router Model R6350 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
AC1750 Smart WiFi Router Model R6350 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts.
AC1750 Smart WiFi Router Model R6350 • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
AC1750 Smart WiFi Router Model R6350 prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field.
AC1750 Smart WiFi Router Model R6350 Manage the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. MTU concepts When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower maximum transmission unit (MTU) setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
AC1750 Smart WiFi Router Model R6350 Table 2. Common MTU sizes (Continued) MTU Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1458 Used in PPPoA environments. 1436 Used in PPTP environments or with VPN. Change the MTU size WARNING: An incorrect MTU setting can cause Internet communication problems.
4 Optimize Performance This chapter describes how you can optimize the router’s performance and manage the traffic flows through the router.
AC1750 Smart WiFi Router Model R6350 Optimize Traffic With QoS You can use Quality of Service (QoS) to assign different priorities to Internet traffic, applications, and services. The router provides default QoS rules. You can add custom QoS rules and manage both default and custom QoS rules (see Manage Default and Custom QoS Rules on page 46). We recommend that you enable QoS if you use streaming Internet.
AC1750 Smart WiFi Router Model R6350 Manage Default and Custom QoS Rules You can add custom QoS rules and change and remove both default and custom QoS rules. You can add QoS rules for services and applications but also for specific devices on your network. Add a Custom QoS Rule for a Service or Application If the service or application for which you want to assign a traffic priority is not part of the default QoS rules, you can add a custom QoS rule.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Specified Port Range Connection Type Select the protocol (TCP or UDP) that is associated with the service or application. If you are unsure, select TCP/UDP. Starting Port Enter the start port number for the service or application. Ending Port Enter the end port number for the service or application. 9. On the QoS - Priority Rules page, click the Apply button. The new QoS rule is added to the QoS rules table. 10.
AC1750 Smart WiFi Router Model R6350 7. Either select the radio button for a device in the MAC Device List to complete the fields automatically (by default, each device is assigned a normal priority) or specify the settings for the device as described in the following table. Field Description QoS Policy for Enter a name for the QoS rule. MAC Address Enter the MAC address for the device. Device Enter the name of the device.
AC1750 Smart WiFi Router Model R6350 The Edit button becomes available. 7. Click the Edit button. The QoS Priority Rules page displays. 8. Change the settings. For more information about the settings, see Add a Custom QoS Rule for a Service or Application on page 46 or Add a Custom QoS Rule for a Device on page 47. 9. On the QoS - Priority Rules page, click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router Model R6350 Remove All QoS Rules You can permanently remove all custom and default QoS rules. WARNING: If you remove all QoS rules, both the custom and default QoS rules are permanently removed. The only way to get the default QoS rules back is by returning the router to factory default settings. To remove all QoS rules: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
AC1750 Smart WiFi Router Model R6350 A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 5. To find out what uplink bandwidth your Internet connection supports, click the Speedtest button.
AC1750 Smart WiFi Router Model R6350 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 5. Disable or enable WMM QoS by doing the following: • To disable WMM QoS for the 2.4 GHz radio, clear the Enable WMM (Wi-Fi multimedia) settings (2.4GHz b/g/n) check box.
AC1750 Smart WiFi Router Model R6350 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled.
5 Manage the Basic WiFi Network Settings This chapter describes how you can manage the basic WiFi network settings of the router.
AC1750 Smart WiFi Router Model R6350 Manage the Basic WiFi Settings and WiFi Security of the Main Network The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security. You can find the preset SSID and password on the router label.
AC1750 Smart WiFi Router Model R6350 Field Description Region Selection Region From the menu, select the region in which the router operates. Note: It might not be legal to operate the router in a region other than the regions listed in the menu. If your country or region is not listed, check with your local government agency. Wireless Network (2.4GHz b/g/n) Name (SSID) The SSID is the 2.4 GHz WiFi network name. If you did not change the SSID, the default SSID displays.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Mode From the Mode menu, select one of the following modes: • Up to 54 Mbps. Legacy mode. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11n devices to functioning at up to 54 Mbps. • Up to 145 Mbps. Neighbor-friendly mode for reduced interference with neighboring WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Security Options This information applies to the 2.4 GHz WiFi network. If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network. We recommend that you do not use an open WiFi network. • WEP.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Channel From the Channel menu, select an individual channel for a 5 GHz SSID. The default channel depends on your selection from the Region menu. Note: In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this situation occurs, experiment with different channels to see which is the best.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Security Options This information applies to the 5 GHz WiFi network. If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi network in the 5 GHz band of the WiFi network. We recommend that you do not use an open WiFi network. • WPA2-PSK [AES].
AC1750 Smart WiFi Router Model R6350 • Are you using the correct network name (SSID) and password? Configure WEP Legacy WiFi Security Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the router is capable of higher speeds in the 2.4 GHz band).
AC1750 Smart WiFi Router Model R6350 • 64-bit. Standard WEP encryption, using 40/64-bit encryption. • 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides higher encryption security. 9. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button. Only one key can be the active key. To join the router’s WiFi network, a user must enter the key value for the key that you specified as the active key. 10.
AC1750 Smart WiFi Router Model R6350 To configure WPA and WPA2 enterprise security: 1. Launch a web browser from a computer or mobile device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description RADIUS server Port Enter the number of the port on the router that is used to access the RADIUS server for authentication. The default port number is 1812. RADIUS server Shared Secret Enter the shared secret (RADIUS password) that is used between the router and the RADIUS server during authentication of a WiFi user. 7. Click the Apply button. Your settings are saved. 8.
AC1750 Smart WiFi Router Model R6350 automatically sets WPA + WPA2 WiFi security on the router network and generates a random passphrase. You can view this passphrase (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 55). Use WPS With the Push Button Method For you to use the push button method to connect a WiFi device to the router’s WiFi network, the WiFi device that you are trying to connect must provide either a physical button or a software button.
AC1750 Smart WiFi Router Model R6350 Use WPS With the PIN Method To use the PIN method to connect a WiFi device to the router’s WiFi network, you must know the PIN of the WiFi device that you are trying to connect. To let a WiFi device join the router’s WiFi network using WPS with the PIN method: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password.
AC1750 Smart WiFi Router Model R6350 Manage the Basic WiFi Settings and WiFi Security of the Guest Network A guest network allows visitors to use the Internet without using your WiFi security password or with a different WiFi password. By default, the guest WiFi network is disabled. You can enable and configure the guest WiFi network for each WiFi band. The router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and the 5 GHz band for 802.11ac, 802.11n, and 802.
AC1750 Smart WiFi Router Model R6350 Field Description Wireless Network (2.4GHz b/g/n) Name (SSID) The SSID is the 2.4 GHz WiFi band name. If you did not change the SSID, the default SSID displays, which is NETGEAR_Guest. To change the SSID in the 2.4 GHz WiFi band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field. Enable Guest Network By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 2.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Passphrase The passphrase that provides users access to the guest WiFi network in the 2.4 GHZ band. The passphrase is also referred to as the password or key. Wireless Network (5GHz a/n/ac) Name (SSID) The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default SSID displays, which is NETGEAR-5G_Guest.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Security Options If you want to change the WiFi security for an SSID in the 5 GHz band, select one of the following WiFi security options for that SSID in the guest WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi network in the 5 GHz band of the guest WiFi network. This is the default setting for the guest WiFi network. • WPA2-PSK [AES].
AC1750 Smart WiFi Router Model R6350 Enable or Disable the WiFi Radios To enable or disable the WiFi radios: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
6 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
AC1750 Smart WiFi Router Model R6350 Set Up Parental Controls To set up Parental Controls, you must download the NETGEAR genie app on your mobile device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie. After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app. To set up Parental Controls: 1. Connect your mobile device to your router’s WiFi network. 2.
AC1750 Smart WiFi Router Model R6350 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons.
AC1750 Smart WiFi Router Model R6350 Enable and Manage Network Access Control When you enable access control, you must select whether new devices are allowed to access the network or are blocked from accessing the network. By default, currently connected devices are allowed to access the network, but you can also block these devices from accessing the network. To set up network access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
AC1750 Smart WiFi Router Model R6350 • If you blocked all new devices from connecting, to allow the computer or device that you are currently using to continue to access the network, select the check box next to your computer or device in the table, and click the Allow button. • To either continue to allow or to block other computers and devices that are currently connected, select the check box next to the computer or device in the table, and click either the Allow button or the Block button. 9.
AC1750 Smart WiFi Router Model R6350 5. Click the View list of allowed devices not currently connected to the network link. The Access Control page displays. A table displays the detected device name, MAC address, and connection type of the devices that are not connected but allowed to access the network. 6. To add a device to the allowed list, do the following: a. Click the Add button. The Add Allowed Device page displays. b. Enter the MAC address and device name for the device that you want to allow. c.
AC1750 Smart WiFi Router Model R6350 5. Click the View list of blocked devices not currently connected to the network link. The Access Control page displays. A table displays the detected device name, MAC address, and connection type of the devices that are not connected and are blocked from accessing the network. 6. To add a device to the blocked list, do the following: a. Click the Add button. The Add Blocked Device page displays. b.
AC1750 Smart WiFi Router Model R6350 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Specify a keyword blocking option: • Per Schedule. Use keyword blocking according to a schedule that you set.
AC1750 Smart WiFi Router Model R6350 A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. In the Block sites containing these keywords or domain names field, select the keyword or domain. 6. Click the Delete Keyword button.
AC1750 Smart WiFi Router Model R6350 Specify a Trusted Computer You can exempt one trusted device from blocking and logging. The device that you exempt must be assigned a fixed (static) IP address. To specify a trusted device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 The router lists many default services and applications that you can use in outbound rules. You can also add an outbound firewall rule for a custom service or application. For information about blocking specific keywords, URLs, or sites, see Use Keywords to Block Internet Sites on page 78. This type of blocking is another aspect of the outbound firewall. Note: Service blocking means the same thing as applying outbound firewall rules.
AC1750 Smart WiFi Router Model R6350 8. Specify which devices on your LAN are affected by the rule, based on their IP addresses: • Only This IP Address. Enter the required address in the fields to apply the rule to a single device on your LAN. • IP Address Range. Enter the required addresses in the start and end fields to apply the rule to a range of devices. • All IP Addresses. All computers and devices on your LAN are covered by this rule. By default, the All IP Addresses radio button is selected. 9.
AC1750 Smart WiFi Router Model R6350 • Per Schedule. Use keyword blocking according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 86. • Always. Use keyword blocking continuously. 7. Below the Service Table, click the Add button. The Block Services Setup page displays. 8. From the Service Type menu, select User Defined. 9. Specify a new outbound rule as described in the following table.
AC1750 Smart WiFi Router Model R6350 Change an Outbound Firewall Rule You can change an existing outbound firewall rule. To change an outbound firewall rule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. In the Service Table, select the radio button for the rule. 6. Click the Delete button. The rule is removed from the Service Table.
AC1750 Smart WiFi Router Model R6350 5. Set up the schedule for blocking: • Days to Block. Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box. By default, the Every Day check box is selected. • Time of Day to Block. Select a start and end time for blocking in 24-hour format or select the All Day check box for 24-hour blocking. By default, the All Day check box is selected. 6.
AC1750 Smart WiFi Router Model R6350 5. Select the Turn E-mail Notification On check box. 6. In the Send to This E-mail Address field, type the email address to which logs and alerts are to be sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
7 Share USB Storage Devices Attached to the Router This chapter describes how to access and manage storage devices attached to your router. ReadySHARE lets you access and share USB storage devices connected to the router. (If your storage device uses special drivers, it is not compatible.) Note: You can use a USB port on the router to connect a USB storage device like a flash drive or hard drive. Do not connect a computer, USB modem, CD drive, or DVD drive to a USB port on the router.
AC1750 Smart WiFi Router Model R6350 USB device requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device. Such USB storage devices do not work with the router.
AC1750 Smart WiFi Router Model R6350 Access a storage device connected to the router From a computer or device on the network, you can access a storage device that is connected to the router. Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router. 2. If your USB storage device uses a power supply, connect it.
AC1750 Smart WiFi Router Model R6350 When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). 3. On a Mac that is connected to the network, select Go > Connect to Server. The Connect to Server window opens. 4. In the Server Address field, enter smb://readyshare. 5. When prompted, select the Guest radio button.
AC1750 Smart WiFi Router Model R6350 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9. To connect to the USB storage device as a different user, select the Connect using different credentials check box, click the Finish button, and do the following: a. Type the user name and password. b. Click the OK button.
AC1750 Smart WiFi Router Model R6350 Back up Mac computers with Time Machine You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to one of the router’s USB ports. You can access the connected storage device from your Mac with a wired or WiFi connection to your router. Note: The following instructions might be different depending on the macOS your computer is using. For more instructions about backing up your computer with Time Machine, see the Apple support site.
AC1750 Smart WiFi Router Model R6350 Prepare to back up a large amount of data Before you back up a large amount of data with Time Machine, we recommend that you follow this procedure. To prepare to back up a large amount of data: 1. Upgrade the operating system of the Mac computer. 2. Verify and repair the backup disk and the local disk. 3. Verify and repair the permissions on the local disk. 4. Set Energy Saver: a. From the Apple menu, select System Preferences. The System Preferences page displays. b.
AC1750 Smart WiFi Router Model R6350 3. If your USB HDD uses a power supply, connect it. You must use the power supply when you connect the USB HDD to the router. When you connect the USB HDD to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB HDD is available to all computers on your local area network (LAN). 4. On a Mac computer that is connected to the network, launch Finder and select Go > Connect to Server. The Connect to Server window opens. 5.
AC1750 Smart WiFi Router Model R6350 Manage Access to a Storage Device You can specify the device name, workgroups, and network folders for a storage device connected to the USB port on the router. To specify the storage device access settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 Access Method Description Network Connection Enabled by default. You can type \\readyshare to access the storage device within your network. If you change the name in the Network/Device Name field from readyshare to another name, the link changes accordingly. You can enable password protection. HTTP Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB device within your network and download or upload files.
AC1750 Smart WiFi Router Model R6350 Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. To enable FTP access within your network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 The USB Storage (Advanced Settings) page displays. 5. Scroll down to the Available Networks Folder section to view the following settings: • Share Name. If only one USB device is connected, the default share name is USB_Storage. You can click the name or you can type it in the address field of your web browser. If Not Shared is shown, the default share was deleted and no other share for the root folder exists. • Read Access and Write Access.
AC1750 Smart WiFi Router Model R6350 6. Click the Create Network Folder button. The Add Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 7. From the USB Device menu, select the USB drive. Note: We recommend that you do not attach more than one drive to one USB port (for example, through a USB hub). 8. Click the Browse button and in the Folder field, select the folder. 9.
AC1750 Smart WiFi Router Model R6350 The BASIC Home page displays. 4. Select ADVANCED > USB Storage > ReadySHARE. The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. 6. Click the Edit button. The Edit Network Folder window opens. 7. Change the settings in the fields as needed. 8. Click the Apply button. Your settings are saved.
8 Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home.
AC1750 Smart WiFi Router Model R6350 Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
AC1750 Smart WiFi Router Model R6350 8. Click the Edit button. The Edit page displays. 9. In the Read Access list, select admin. 10. In the Write Access list, select admin. 11. Click the Apply button. Your settings are saved. Your personal FTP server With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings.
AC1750 Smart WiFi Router Model R6350 6. On a remote computer with Internet access, you can use FTP to access your router using ftp://yourname.mynetgear.com. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1750 Smart WiFi Router Model R6350 To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS.
9 Use the Router as a Media Server This chapter contains the following sections: • • • Specify ReadyDLNA Media Server Settings Play Music From a Storage Device With iTunes Server Set Up the Router to Work With TiVo 109
AC1750 Smart WiFi Router Model R6350 Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
AC1750 Smart WiFi Router Model R6350 All – no password in Read Access can be scanned for media files. To scan for new media files immediately, click the Rescan media files button. 6. Click the Apply button. Your settings are saved. Play Music From a Storage Device With iTunes Server iTunes server lets you play music from a USB device that is connected to a USB port on your router with iTunes on your Windows-based or Mac computer or with the Apple Remote app on your iPhone or iPad.
AC1750 Smart WiFi Router Model R6350 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 6. Select ADVANCED > USB Storage > ReadySHARE > Media Server. The Media Server (Settings) page displays. 7. Select the Enable iTunes Server (Music Only) check box. 8. Click the Apply button. Your settings are saved. 9. On your Windows-based or Mac computer, launch iTunes. 10.
AC1750 Smart WiFi Router Model R6350 The passcode displays in the Remote app. 7. Specify the passcode in the router to set up your iTunes server. a. Launch a web browser from a computer or mobile device that is connected to your router's network. b. Enter http://www.routerlogin.net. A login window opens. c. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 You can use the TiVo (Series 2 and later) Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface. To set up the router to work with TiVo: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
10 Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the router.
AC1750 Smart WiFi Router Model R6350 Change the WiFi Mbps Settings The data rate for high-speed transmissions is commonly identified as megabits per second (Mbps). To change the WiFi Mbps settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in.
AC1750 Smart WiFi Router Model R6350 A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. To enable a port scan and disable DoS protection, select the Disable Port Scan and DoS Protection check box. 6.
AC1750 Smart WiFi Router Model R6350 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router Model R6350 Your settings are saved. Manage VPN Pass-Through VPN pass-through allows a computer on the local area network (LAN) to receive VPN traffic from the Internet over an IPSec, PPTP, or L2TP connection. Under normal circumstances, leave VPN pass-through enabled, which is the default setting. If you disable VPN pass-through, VPN traffic is blocked. To disable VPN pass-through: 1. Launch a web browser from a computer or mobile device that is connected to the router network.
AC1750 Smart WiFi Router Model R6350 applications from working. Open NAT provides a much less secured firewall but allows almost all Internet applications to work. Secured NAT is the default setting. To change the default NAT filtering settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. To disable the SIP ALG, select the Disable SIP ALG check box. The SIP ALG is enabled by default. 6. Click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router Model R6350 The LAN Setup page displays. 5. In the IP Address fields, enter the LAN IP address for the router. 6. In the IP Subnet Mask fields, enter the LAN subnet mask for the router. 7. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when the changes take effect. To reconnect, close your browser, relaunch it, and log in to the router at its new LAN IP address.
AC1750 Smart WiFi Router Model R6350 • In Only. The router incorporates the RIP information that it receives but does not broadcast its routing table. 6. From the RIP Version menu, select the RIP version: • Disabled. The RIP version is disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup. • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format.
AC1750 Smart WiFi Router Model R6350 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Make sure that the Use Router as DHCP Server check box is selected. This check box is selected by default. 6. Specify the range of IP addresses that the router assigns: • In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. By default, the starting IP address is 192.168.1.2.
AC1750 Smart WiFi Router Model R6350 5. Select the radio button next to the reserved address that you want to edit. 6. Click the Edit button. The Address Reservation page displays. 7. Change the settings. 8. Click the Apply button. Your settings are saved. Delete a reserved IP address entry To delete a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
AC1750 Smart WiFi Router Model R6350 Note: If you disable the DHCP server and no other DHCP server is available on your network, you must set your computer IP addresses manually so that they can access the router. To disable the built-in DHCP server: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 The LAN Setup page displays. 5. Type a new name in the Device Name field. 6. Click the Apply button. A pop-up window displays. 7. Click the Yes button. The router restarts. Set Up and Manage Custom Static Routes Static routes provide detailed routing information to your router. Typically, you do not need to add static routes. You must configure static routes only for unusual cases such as when you use multiple routers or multiple IP subnets on your network.
AC1750 Smart WiFi Router Model R6350 Set Up a Static Route You can add a static route to a destination IP address and specify the subnet mask, gateway IP address, and metric. To set up a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
AC1750 Smart WiFi Router Model R6350 (Continued) Field Description Gateway IP Enter the IP address of the gateway. Address The IP address of the gateway must be on the same LAN segment as the router. Metric Enter a number from 2 through 15. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works. 9. Click the Apply button. Your settings are saved. The static route is added to the table on the Static Routes page.
AC1750 Smart WiFi Router Model R6350 Remove a Static Route You can remove an existing static route that you no longer need. To remove a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 Set Up a Bridge for a Port Group If the devices that are connected to the router’s Ethernet LAN port or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
AC1750 Smart WiFi Router Model R6350 Set Up a Bridge for a VLAN Tag Group If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface. If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic.
AC1750 Smart WiFi Router Model R6350 Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094. Priority Enter a value from 0 to 7. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected.
11 Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network.
AC1750 Smart WiFi Router Model R6350 Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory. You might see a message at the top of the router pages when new firmware is available.
AC1750 Smart WiFi Router Model R6350 When the upload is complete, your router restarts. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating. Manually upload firmware to the router If you want to upload a specific firmware version, or your router fails to update its firmware automatically, follow these instructions.
AC1750 Smart WiFi Router Model R6350 Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.
AC1750 Smart WiFi Router Model R6350 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button.
AC1750 Smart WiFi Router Model R6350 A login window opens. 9. With your recovered password, log in to the router. Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back up the settings To back up the router’s configuration settings: 1.
AC1750 Smart WiFi Router Model R6350 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the Browse button to find and select the .cfg file. 6. Click the Restore button. The file is uploaded to the router and the router restarts. WARNING: Do not interrupt the restoration process.
AC1750 Smart WiFi Router Model R6350 5. Select an LED control setting: • Enable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected. Allows standard LED behavior. This setting is enabled by default. • Disable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected. Blinking is disabled when data traffic is detected. • Turn off all LEDs except Power LED. All the LEDs, except the Power LED, are turned off. 6.
AC1750 Smart WiFi Router Model R6350 3. Release the Reset button. The Power LED starts blinking. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the router web interface, do not close the browser, click a link, or load a new page. Do not turn off the router. Wait until the router finishes restarting.
AC1750 Smart WiFi Router Model R6350 View the Status and Statistics of the Router You can view information about the router and its ports and the status of the Internet connection and WiFi network. In addition, you can view traffic statistics for the various ports. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: 1.
AC1750 Smart WiFi Router Model R6350 Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
AC1750 Smart WiFi Router Model R6350 Manage the Activity Log The log is a detailed record of the websites that users on your network accessed or attempted to access and many other router actions. Up to 256 entries are stored in the log. You can manage which activities are logged. View, Email, or Clear the Logs In addition to viewing the logs, you can email them and clear them. To view, email, or clear the logs: 1.
AC1750 Smart WiFi Router Model R6350 Specify Which Activities Are Logged You can specify which activities are logged. These activities display in the log and are forwarded to the syslog server if you enabled the syslog server function. To manage which activities are logged: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 The BASIC Home page displays. 4. Select Attached Devices. The following information is displayed: • Connection Type. Wired or the WiFi band for the connection. • Device Name. If the device name is known, it is shown here. • IP Address. The IP address that the router assigned to this device when it joined the network. This address can change if a device is disconnected and rejoins the network. • MAC Address. The unique MAC address for each device does not change.
AC1750 Smart WiFi Router Model R6350 6. In the Traffic Counter section, set the traffic counter to begin at a specific time and date. 7. To start the traffic counter immediately, click the Restart Counter Now button. 8. Click the Apply button. Your settings are saved and the router restarts. The Internet Traffic Statistics section helps you to monitor the data traffic. For more information, see View the Internet Traffic Volume and Statistics on page 149.
AC1750 Smart WiFi Router Model R6350 Restrict Internet Traffic by Volume You can record and restrict the traffic by volume in MB. This is useful when your ISP measures your traffic in volume. To record and restrict the Internet traffic by volume: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 • Disconnect and disable the Internet connection. This setting is optional. When the traffic limit is reached, the Internet connection is disconnected and disabled. 13. Click the Apply button. Your settings are saved and the router restarts. The Internet Traffic Statistics section helps you to monitor the data traffic. Restrict Internet Traffic by Connection Time You can record and restrict the traffic by connection time.
AC1750 Smart WiFi Router Model R6350 This setting is optional. The router issues a warning when the balance falls under the number of minutes that you enter. By default, the value is 0 and no warning message is issued. 10. Select one or more of the following actions to occur when the limit is reached: • Turn the Internet LED to flashing green. This setting is optional. When the traffic limit is reached, the Internet LED alternates blinking green and amber. • Disconnect and disable the Internet connection.
AC1750 Smart WiFi Router Model R6350 Remote access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin password on page 137.
AC1750 Smart WiFi Router Model R6350 • Everyone. Allow access from any IP address on the Internet. 7. Specify the port number for accessing the router web interface. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote router web interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8443, which is a common alternate for HTTP. 8. Click the Apply button.
12 Manage the Advanced WiFi Features This chapter describes how you can manage the advanced WiFi features of the router.
AC1750 Smart WiFi Router Model R6350 Set Up a WiFi Schedule You can use this feature to turn off the WiFi signal from your router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town. You can set up a separate WiFi schedule for each WiFi band. To set up the WiFi schedule for a WiFi band: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
AC1750 Smart WiFi Router Model R6350 Manage the WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. You can change the WPS default settings. To manage WPS settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 Clear a Keep Existing Wireless Settings check box only if you want to allow the WPS process to change the associated SSID and passphrase for WiFi access. WARNING: If you clear a Keep Existing Wireless Settings check box and use WPS to add a computer or mobile device to the router’s WiFi network, the associated SSID and passphrase are automatically generated and other WiFi devices that are already connected to the router’s WiFi network might be disconnected. 8.
AC1750 Smart WiFi Router Model R6350 Field Description Fragmentation Length The fragmentation length (the default is 2346), the CTS/RTS threshold (the (256-2346) default is 2347), and the preamble mode (the default is Long Preamble) are reserved for WiFi testing and advanced configuration only. CTS/RTS Threshold (1-2347) Preamble Mode Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are.
AC1750 Smart WiFi Router Model R6350 The Advanced Wireless Settings page displays. 5. Scroll to the bottom of the page and clear the Enable AIRTIME FAIRNESS check box. 6. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect.
AC1750 Smart WiFi Router Model R6350 Manage MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when multiple MU-MIMO-capable WiFi clients transfer data at the same time. WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band. This feature is disabled by default, but you can enable it. To enable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
AC1750 Smart WiFi Router Model R6350 Setting up a WiFi bridge with two routers offers the following benefits: • You can take advantage of gigabit WiFi speeds on current devices. • Use gigabit WiFi for applications such as video and gaming. • Connect multiple devices such as a NAS, Smart TV, NeoTV, Blu-ray player, and game consoles at gigabit WiFi speeds using a WiFi link. • Avoid the need for separate WiFi adapters for each device.
AC1750 Smart WiFi Router Model R6350 The Wireless Settings page displays. 9. Enter the WiFi settings of the router that is connected to the Internet modem (that is, the other router): a. From the Choose a Wireless Network menu, select the WiFi band that the other router. For 802.11ac mode, both routers must use the same 5 GHz band. b. In the Name (SSID) field, enter the WiFi network name (SSID) that the other router is using. c.
AC1750 Smart WiFi Router Model R6350 14. To reconnect, close your browser, relaunch it, and log in to the router by entering http://www.routerlogin.net. When the router functions as a WiFi bridge, you cannot change its WiFi settings, that is, the settings on the Wireless Network page (BASIC > Wireless) are masked out.
AC1750 Smart WiFi Router Model R6350 • Get dynamically from existing router. The other router on the network assigns an IP address to the router while the router functions in access point mode. This is the default setting. • Use fixed IP Address (not recommended). Use this setting if you want to manually assign a specific IP address to the router while it functions in access point mode. Using this option effectively requires network experience.
13 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
AC1750 Smart WiFi Router Model R6350 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
AC1750 Smart WiFi Router Model R6350 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your changes are saved. VPN is enabled in the router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection.
AC1750 Smart WiFi Router Model R6350 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. The OpenVPN install window opens. 11. Click the Next button. 12. Read the License Agreement and click the I Agree button. 13. Leave the check boxes selected as shown, and click the Next button. 14.
AC1750 Smart WiFi Router Model R6350 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings. b. In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN.
AC1750 Smart WiFi Router Model R6350 10. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. The client utility must ge installed by a user with administrative priviledges. For more information about using OpenVPN on your Mac computer, visit https://openvpn.net/vpn-server-resources/installation-guide-for-openvpn-connect-client-on-macos/.
AC1750 Smart WiFi Router Model R6350 Install OpenVPN Software on an Android Device You must install this software on each Android device that you plan to use for VPN connections to your router. To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 Use a VPN Tunnel on Your Windows-Based Computer After you set up the router to use VPN and install the OpenVPN application on your computer, you can open a VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
AC1750 Smart WiFi Router Model R6350 Use VPN to Access the Router’s USB Device and Media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network. Note: See your computer’s documentation for information about how to display the network resources. The network resources display.
AC1750 Smart WiFi Router Model R6350 Set Up VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly. To allow VPN clients to use your home Internet service: 1. Launch a web browser from a computer or mobile device that is connected to the network. 2. Enter http://www.routerlogin.net.
AC1750 Smart WiFi Router Model R6350 To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VNP page displays. 5.
14 Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features.
AC1750 Smart WiFi Router Model R6350 Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
AC1750 Smart WiFi Router Model R6350 If the service or application that you want to add is not in the list, create a port forwarding rule with a custom service or application (see Add a Port Forwarding Rule With a Custom Service or Application on page 179). 9. In the Internal IP Address field, enter the IP address of the computer that must provide the service or that runs the application. 10. Click the Add button. Your settings are saved and the rule is added to the table.
AC1750 Smart WiFi Router Model R6350 Field Description Service Name Enter the name of the custom service or application. Service Type Select the protocol (TCP or UDP) that is associated with the service or application. If you are unsure, select TCP/UDP. External port range If the service or application uses a single port, enter the port number in the External port range field. If the service or application uses a range or ranges of ports, specify the range in the External port range field.
AC1750 Smart WiFi Router Model R6350 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Make sure that the Port Forwarding radio button is selected. 6. In the table, select the radio button for the service or application name. 7. Click the Edit Service button. The Ports - Custom Services page displays. 8. Change the settings.
AC1750 Smart WiFi Router Model R6350 Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. 2.
AC1750 Smart WiFi Router Model R6350 5. Your router performs Network Address Translation (NAT) on the source IP address and sends the reply through the Internet to the computer or mobile device device that sent the web page request. Manage Port Triggering for Services and Applications Port triggering is a dynamic extension of port forwarding that is useful in these cases: • An application must use port forwarding to more than one local computer (but not simultaneously).
AC1750 Smart WiFi Router Model R6350 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Select the Port Triggering radio button. The port triggering settings display. 6. Click the Add Service button. The Port Triggering Rule page displays. 7. Specify a new port triggering rule with a custom service or application as described in the following table.
AC1750 Smart WiFi Router Model R6350 Change a Port Triggering Rule You can change an existing port triggering rule. To change a port triggering rule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
AC1750 Smart WiFi Router Model R6350 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Select the Port Triggering radio button. The port triggering settings display. 6.
AC1750 Smart WiFi Router Model R6350 7. Click the Apply button. Your settings are saved. Disable Port Triggering By default, port triggering is enabled. You can disable port triggering temporarily without removing any port triggering rules. To disable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router Model R6350 you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process.
15 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
AC1750 Smart WiFi Router Model R6350 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes.
AC1750 Smart WiFi Router Model R6350 Some Internet service providers require you to use the MAC address of the computer initially registered on the account, but this is an unusual situation. You can view the MAC address on the Attached Devices page of the router web interface. Troubleshoot with the LEDs By default, the router uses standard LED settings. Standard LED behavior when the router is powered on After you turn on power to the router, verify that the following sequence of events occurs: 1.
AC1750 Smart WiFi Router Model R6350 Internet or Ethernet LAN port LEDs are off If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable.
AC1750 Smart WiFi Router Model R6350 range, check the connection from the computer or mobile device to the router, and reboot your computer or mobile device. • If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1.
AC1750 Smart WiFi Router Model R6350 If your router cannot obtain an IP address from the ISP, you might need to force your modem to recognize your new router by restarting your network. For more information, see Sequence to restart your network on page 190. If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program.
AC1750 Smart WiFi Router Model R6350 By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access. If your Internet service provider (ISP) sets a usage limit, they might charge you for the overage. • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
AC1750 Smart WiFi Router Model R6350 • If you want to view the WiFi settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select BASIC > Wireless. Note: Be sure to click the Apply button if you change settings. If your WiFi device finds your network but the signal strength is weak, check these conditions: • Is your router too far from your computer or too close? Place your computer near the router but at least 6 feet (1.
AC1750 Smart WiFi Router Model R6350 If the path is not functioning correctly, one of the following problems might be occurring: • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check to see that the appropriate LEDs are lit for your network devices.
AC1750 Smart WiFi Router Model R6350 Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the authorized computer.
A Supplemental Information This appendix includes technical information about your router.
AC1750 Smart WiFi Router Model R6350 Factory Settings You can reset the router to the factory default settings that are shown in the following table. For information about resetting the router to its factory settings, see Return the router to its factory default settings on page 141. The following table shows the factory default settings for your router. Table 3. Router factory default settings Feature Default Settings Router login User login URL www.routerlogin.net (or www.routerlogin.com or 192.168.1.
AC1750 Smart WiFi Router Model R6350 Table 3.
AC1750 Smart WiFi Router Model R6350 Table 3. Router factory default settings (Continued) Feature Default Settings SSID name 2.4 GHz band: NETGEAR_Guest 5 GHz band: NETGEAR-5G_Guest Security None (open network) Allow guests to access main network Disabled General WiFi settings Radio transmission power 100%, nonconfigurable 20/40 MHz coexistence Enabled Fragmentation length 2346 CTS/RTS threshold 2347 Preamble mode Long Preamble WPS WPS capability Enabled Router’s PIN Enabled.
AC1750 Smart WiFi Router Model R6350 Technical Specifications The following table shows the technical specifications for the router. Table 4. Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, Dynamic DNS, UPnP, and SMB Power adapter North America: 120V, 60 Hz, input All regions: 12V @ 1.5A output Dimensions 9.27 x 5.94 x 2.14 in. (235.51 x 150.76 x 54.5 mm) Weight 0.
AC1750 Smart WiFi Router Model R6350 Table 4. Router specifications (Continued) Feature Description Operating frequency range 2.4 GHz band • US: 2.412–2.462 GHz • Europe: 2.412–2.472 GHz • Australia: 2.412–2.472 GHz • Japan: 2.412–2.472 GHz 5 GHz band • US: 5.18–5.24 + 5.745–5.825 GHz • Europe: 5.18–5.24 GHz • Australia: 5.18–5.24 + 5.745–5.825 GHz • Japan: 5.18–5.24 GHz 802.
