User Manual
Table Of Contents
- Contents
- 1. Hardware Overview of the Router
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify an IPv6 Internet Connection
- IPv6 Internet Connections and IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPv6 Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass-Through Internet Connection
- Set Up a Fixed IPv6 Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Manage the MTU Size
- 4. Control Access to the Internet
- 5. Manage the Basic WiFi Network Settings
- 6. Share a Storage Device Attached to the Router
- USB Device Requirements
- Connect a USB Device to the Router
- Access a Storage Device Connected to the Router
- Map a USB Device to a Windows Network Drive
- Manage Access to a Storage Device
- Enable FTP Access Within Your Network
- View Network Folders on a Device
- Add a Network Folder on a Storage Device
- Change a Network Folder, Including Read and Write Access, on a USB Drive
- Approve USB Devices
- Safely Remove a USB Device
- 7. Share a USB Printer
- 8. Manage the WAN and LAN Network Settings
- View or Change WAN Settings
- Set Up a Default DMZ Server
- Manage IGMP Proxying
- Manage VPN Pass-Through
- Manage NAT Filtering
- Manage the SIP Application-Level Gateway
- Manage the LAN IP Address Settings
- Manage the Router Information Protocol Settings
- Manage the DHCP Server Address Pool
- Manage Reserved LAN IP Addresses
- Disable the Built-In DHCP Server
- Change the Router’s Device Name
- Set Up and Manage Custom Static Routes
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Improve Network Connections With Universal Plug-N-Play
- 9. Manage the Router
- Update the Firmware of the Router
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- Manage the Configuration File of the Router
- Return the Router to Its Factory Default Settings
- View the Status and Statistics of the Router
- Manage the Activity Log
- View Devices Currently on the Network
- 10. Manage the Advanced WiFi Features
- 11. Manage Port Forwarding and Port Triggering
- 12. Troubleshooting
- A. Supplemental Information
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
•
Your Internet service provider (ISP) might require a login program. Ask your ISP
whether they require PPP over Ethernet (PPPoE) or some other type of login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
•
If your ISP allows only one Ethernet MAC address to connect to Internet and checks
for your computer’s MAC address, do one of the following:
-
Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
-
Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer is does not load any web pages
from the Internet, it might be for one or more of the following reasons:
•
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of
one or two DNS servers for your use. If you entered a DNS address during the router’s
configuration, reboot your computer, and verify the DNS address. You can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
•
The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the
computer and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you
no longer need to run that software after installing your router. You might need to
go to Internet Explorer and select Tools > Internet Options, click the Connections
tab, and select Never dial a connection. Other browsers provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
User Manual146Troubleshooting
AC1200 WiFi Router Model R6120










