User's Manual
Table Of Contents
- ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
- Contents
- About This Manual
- Chapter 1 Introduction
- Chapter 2 Using the Setup Wizard to Provision the STM in Your Network
- Choosing a Deployment Scenario
- Understanding the Steps for Initial Connection
- Logging In to the STM
- Using the Setup Wizard to Perform the Initial Configuration
- Setup Wizard Step 1 of 10: Introduction
- Setup Wizard Step 2 of 11: Networking Settings
- Setup Wizard Step 3 of 11: Time Zone
- Setup Wizard Step 4 of 11: Email Security
- Setup Wizard Step 5 of 11: Web Security
- Setup Wizard Step 6 of 11: Email Notification Server Settings
- Setup Wizard Step 7 of 11: Update Settings
- Setup Wizard Step 8 of 11: HTTP Proxy Settings
- Setup Wizard Step 9 of 11: Web Categories
- Setup Wizard Step 10 of 11: Configuration Summary
- Setup Wizard Step 11 of 11: Restarting the System
- Verifying Proper Installation
- Registering the STM with NETGEAR
- What to Do Next
- Chapter 3 Performing Network and System Management
- Configuring Network Settings
- Configuring Session Limits and Timeouts
- Configuring the HTTP Proxy Settings
- About Users with Administrative and Guest Privileges
- Configuring Remote Management Access
- Using an SNMP Manager
- Managing the Configuration File
- Updating the Software
- Configuring Date and Time Service
- Managing Digital Certificates
- Managing the Quarantine Settings
- Performance Management
- Chapter 4 Content Filtering and Optimizing Scans
- About Content Filtering and Scans
- Configuring E-mail Protection
- Configuring Web and Services Protection
- Configuring Application Control
- Setting Scanning Exclusions and Web Access Exceptions
- Chapter 5 Managing Users, Groups, and Authentication
- About Users, Groups, and Domains
- Configuring Groups
- Configuring User Accounts
- Configuring Authentication
- Global User Settings
- Viewing and Logging Out Active Users
- Chapter 6 Monitoring System Access and Performance
- Chapter 7 Troubleshooting and Using Online Support
- Appendix A Default Settings and Technical Specifications
- Appendix B Related Documents
- Index

ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
Troubleshooting and Using Online Support 7-9
v1.0, September 2009
Installing Hot Fixes
NETGEAR might release hot fixes or patches if certain problems are found in any software
release. When a hot fix is available, install it immediately to ensure optimum performance of the
STM. Hot fixes might be released through NETGEAR resellers or might be available on the
NETGEAR ProSecure Web site at http://prosecure.netgear.com.
To display information about installed hot fixes, select Support > Hot Fixes from the menu The
Hot Fixes screen displays.
The Hot Fixes table displays the installed hot fixes with the following fields:
• Installed At. The date and time when the hot fix was installed on the STM.
• Component. The component for which the hot fix provides a patch.
• Base Version. The base software version for the hot fix. The hot fix cannot be installed on an
earlier or later software version, but only on the software version for which it is intended.
• Hot Fix Name. The name of the hot fix.
To install a hot fix:
1. Obtain the hot fix from NETGEAR or its authorized reseller.
2. Save the hot fix file on the computer that you will use to access the STM.
3. Log in to the STM.
4. Select Support > Hot Fixes from the menu The Hot Fixes screen displays (see Figure 7-3).
5. Next to the Import from File field, click Browse.
Figure 7-3