User's Manual
Table Of Contents
- ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
- Contents
- About This Manual
- Chapter 1 Introduction
- Chapter 2 Using the Setup Wizard to Provision the STM in Your Network
- Choosing a Deployment Scenario
- Understanding the Steps for Initial Connection
- Logging In to the STM
- Using the Setup Wizard to Perform the Initial Configuration
- Setup Wizard Step 1 of 10: Introduction
- Setup Wizard Step 2 of 11: Networking Settings
- Setup Wizard Step 3 of 11: Time Zone
- Setup Wizard Step 4 of 11: Email Security
- Setup Wizard Step 5 of 11: Web Security
- Setup Wizard Step 6 of 11: Email Notification Server Settings
- Setup Wizard Step 7 of 11: Update Settings
- Setup Wizard Step 8 of 11: HTTP Proxy Settings
- Setup Wizard Step 9 of 11: Web Categories
- Setup Wizard Step 10 of 11: Configuration Summary
- Setup Wizard Step 11 of 11: Restarting the System
- Verifying Proper Installation
- Registering the STM with NETGEAR
- What to Do Next
- Chapter 3 Performing Network and System Management
- Configuring Network Settings
- Configuring Session Limits and Timeouts
- Configuring the HTTP Proxy Settings
- About Users with Administrative and Guest Privileges
- Configuring Remote Management Access
- Using an SNMP Manager
- Managing the Configuration File
- Updating the Software
- Configuring Date and Time Service
- Managing Digital Certificates
- Managing the Quarantine Settings
- Performance Management
- Chapter 4 Content Filtering and Optimizing Scans
- About Content Filtering and Scans
- Configuring E-mail Protection
- Configuring Web and Services Protection
- Configuring Application Control
- Setting Scanning Exclusions and Web Access Exceptions
- Chapter 5 Managing Users, Groups, and Authentication
- About Users, Groups, and Domains
- Configuring Groups
- Configuring User Accounts
- Configuring Authentication
- Global User Settings
- Viewing and Logging Out Active Users
- Chapter 6 Monitoring System Access and Performance
- Chapter 7 Troubleshooting and Using Online Support
- Appendix A Default Settings and Technical Specifications
- Appendix B Related Documents
- Index
ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
7-6 Troubleshooting and Using Online Support
v1.0, September 2009
Testing the Path from Your PC to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a remote device.
From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
• Check that your PC has the IP address of your STM listed as the default gateway. If the IP
configuration of your PC is assigned by DHCP, this information is not visible in your PC’s
Network Control Panel.
• Check to see that the network address of your PC (the portion of the IP address that is
specified by the netmask) is different from the network address of the remote device.
• Check that the modem or router is connected and functioning.
Restoring the Default Configuration and Password
To reset the STM to its original factory default settings:
1. Select Administration > Backup and Restore Settings from the menu. The Backup and
Restore Settings screen displays.
2. Next to Revert to factory default settings, click the default button.
Figure 7-1