N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA October 2011 202-10806-02 v1.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 ©2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR.
Contents Chapter 1 Hardware Setup Premium Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ClearChannel Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TiVo Support. . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 30 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Internet Port (WAN) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) . . . . . . . . . 76 Guest Network (2.4 GHz) and Guest Network (5 GHz) . . . . . . . . . . . . . 76 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 114 Wireless LED Is Off . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup G et t i n g to k now you r wireles s router 1 The N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 provides high-performance wireless Internet access that is ideal for high-demand applications such as streaming HD video and multiplayer games. Its dual band design provides the maximum flexibility for configuring a home network. This is because the router contains two different types of wireless radios to support connections on both 2.4 GHz and 5.0 GHz wireless links.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Premium Features Your router includes premium features, which are described in this section. ReadySHARE ReadySHARE makes it easy to access shared files on your network, to upload files remotely, and to share a network printer. ReadySHARE USB Storage Attach a USB flash drive or storage device to the USB port on your router. Then access the files through your home network.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 busy Wi-Fi channels. ClearChannel Selector is enabled by default on your WNDR3800 router. TiVo Support This feature allows your TiVo to access media files stored on a USB device that is connected to your router. The TiVo must be on the same network as the router. This feature supports the following file formats: • Video. See and play back mpeg1, and mpeg2 files. • Music. See and play back MP3 files. • Pictures. View images in jpg format.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Unpack Your New Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • A slide-on stand for your router • AC power adapter (plug varies by region) • A yellow Ethernet cable • NETGEAR Installation Guide with cabling and router setup instructions If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Prepare the Router for Installation 1. Carefully remove the protective film from the top of your router. 2. Set up your router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Restore Factory Settings button Figure 2. Align arrow on base with arrow on case back 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 The front panel has status LEDs that you can use to monitor and verify various conditions. There are also two buttons on the right (or at the bottom if the router is in its stand). The LEDs are described in the following table. Table 1. LED Descriptions LED Description Power/Test • • • • • Solid amber. The router is starting up after being powered on. Solid green. The router startup has completed and the router is ready. Off.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Back Panel The back panel has the On/Off button and the port connections shown here and described below. Power On/Off AC power adapter outlet LAN Ethernet ports Internet WAN port USB port Figure 4. Back panel features • The four local (LAN) 10/100/1000 Mbps Ethernet ports are for cabling the router to local computers. • The Internet (WAN) 10/100/1000 Mbps Ethernet port is for cabling the router to a cable or DSL modem. • The USB 2.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Position Your Wireless Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
2. Getting Started with NETGEAR Genie Con n e ct i n g to the router 2 This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a Web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. To use NETGEAR Genie to set up your router: 1. Turn the router on by pressing the On/Off button, if not done yet. 2.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top there is an Advanced tab that is used to access additional menus and screens.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices, and other equipment to your wireless network. See Guest Networks on page 29 for instructions on how to set up a guest network. Manual Method To connect manually: 1.
3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether or not your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Connection Mode. Set the Connection Mode to Dial on Demand, Always On, or Manually Connect.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB port here.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This screen displays the following: • Basic.The Basic feature allows you to manage files and folders on a USB storage device that is connected to the USB port of the router. • ReadySHARE Cloud. ReadySHARE Cloud gives you remote access over the Internet to a USB storage device that is connected to your router’s USB port. • ReadySHARE Printer.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To view or change basic wireless settings: NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Network 2.4 GHz b/g/n and 5.0 GHz a/n The b/g/n and a/n notation references the 802.11 standards of conformance. For instance, the 2.4 b/g/n conforms to 802.11b, 802.11g, and 802.11n at 2.4 GHz radio frequency. Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. Select Basic > Guest Network to display the following screen: 2. For a 5 GHz network, scroll down to view that section of the Guest Network screen. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 5. Select a security option from the list. The security options are described in Guest Network Wireless Security Options on page 30. 6. Click Apply to save your selections.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security.
4. Genie Advanced Home 4 Sp ecif yi ng custom set ti ngs This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Disable Port Scan and DoS Protection.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability to access certain Web sites, frames within Web sites, secure login pages, or FTP or POP servers. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is: • LAN IP address: 192.168.1.1 • Subnet mask: 255.255.255.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router. • RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNDR3800 router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On checkbox. 2. Click the Setup QoS Rule button to see the existing priority rules. On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type field, select either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. 7.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 4. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 5. From the Ethernet LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. USB Storage 5 Ac c es s a nd set up This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 3. USB Drive Speeds Bus Speed/Sec USB 1.1 12 Mbits USB 2.0 480 Mbits The router should work with most USB-compliant external flash and hard drives.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 File Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications include: • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to easily download shared files from the router. Sharing files with a remote colleague involves the following considerations: • There are two user accounts: admin and guest.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 By default, the USB storage device is available to all computers on your local area network (LAN). Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in again. Add or Edit a Network Folder 1. You can access this feature by selecting Basic > ReadySHARE > Edit, or Advanced > USB Storage > Advanced Settings.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. You can use this screen to select a folder, to change the share name, or to change the read Access or write access from All – no password to admin. The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password. 4. Click Apply for your changes to take effect.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To set up a ReadySHARE account: 1. On the ReadySHARE Cloud screen, click the click here link, and the following screen displays: 2. Fill in the fields (scroll down as necessary). 3. Read the agreement, and click the I accept. Create my account. button.The following screen displays: To register the router with a ReadySHARE Cloud account: 1. On the router’s ReadySHARE Could screen, enter the user name and password 2. Click Register.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 After you register, the following screen displays: To access USB contents remotely: 1. From a device with a web browser, browse to http://readyshare.netgear.com. 2. Enter your ReadySHARE Cloud user name and password, and then click the Log in button. Note: Note that the iPhone and Android phone apps are available to download. The first time you log in, you are asked to install the ReadySHARE Cloud PC agent. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Registered routers are displayed in the left frame. When a router is highlighted, the shared USB device is in the frame on the right. By default, USB_Storage is the name that displays for all contents in the USB drive. 4. Click on the shared folder to open file explorer so that you can view the folder contents.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 When you launch the USB Control Center Utility, a screen similar to the following displays: This is the main screen, which shows a device icon, the description for this USB device, and its status. Available. The device is available from the computer that you are using. Waiting to Connect. You need to connect to this device from the computer that you are using.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the timeout value for holding the USB resource when it is not in use. Language. Select the display language for this utility. USB Printer The first time you use a printer, you need to click Connect.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer automatically then prints. After the print job is done, the printer status returns to the Paused state.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only 1 device is connected, the default share name is USB_Storage. You can click the name shown or you can type it in the address field of your Web Browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. • Read/Write Access.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Media Server Settings By default, the router is set up to act as a Ready DLNA media server, which lets you view movies and photos on DLNA/UPnP AV compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Play WNDR3800 Media on TiVo with ReadyDLNA You can use the TiVo (Series 2 and above) Home Media Option to play back photos and music that reside on your PC or Mac right in your TiVo user interface. Here are the quick-step instructions. 1. Select Advanced > USB Storage > Media Server. 2. Make sure that the Enable TiVo support option is checked. 3. Select the WNDR3800 on TiVo.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. To add an approved USB device, select it from the Available USB Devices list, and then click Add. 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Type the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest. 3. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1. You can now read and copy files from the USB directory.
6. Security Ke epi ng u nwante d c onte nt out of you r n et work 6 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both. 6. Enter the starting and ending port numbers.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day and select the check boxes for all days. • Time of Day to Block. Select a start and end time in 24-hour format, or select All Day for 24-hour blocking. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.
7. Administration 7 M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 106 for information on upgrading or checking the status of your router over the Internet, and Traffic Meter on page 109 for information on monitoring the volume of Internet traffic passing through your router’s Internet port.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product. You can use the Check button on the Firmware Update screen to check and update to the latest firmware for your product if new firmware is available.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 View Router Status To view router status and usage information, click the Advanced Home button or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the GUI. LAN Port. • MAC Address. The Media Access Control address.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask being used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses being used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router. Subnet Mask.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) You need to scroll down to see all the fields for this section of the Router Status screen: The following settings are displayed for each network: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region. The geographic region where the router is being used.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Note: If you have not set up guest networks, this section of the screen shots a yellow triangle. Broadcast Name is turned off because the router does not broadcast a guest network name unless you set up a guest network. Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To email the log immediately, click the Send Log button.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To restore configuration settings that you backed up: 1. Enter the full path to the file on your network, or click the Browse button to find the file. 2. When you have located the .cfg file, click the Restore button to upload the file to the router. Upon completion, the router reboots.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. If you want to be able to recover the password, select the Enable Password Recovery check box. 4. Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine If you are already using Time Machine software with your USB hard drive, you can skip the set up and go directly to the following section, Access the Connected USB Hard Drive. To set up Time Machine: 1. Physically connect the USB hard drive to your Mac. 2.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Your Mac or PC. To access the drive: 1. Start ReadySHARE: • On a Mac: Select Go > Connect to Server, and then type: smb://readyshare • On a PC: Select Start > Run, and then type: \\readyshare 2. From your MAC desktop, open Macintosh HD. 3. Click the Connect As button.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You are prompted to log in. 5. Enter the password (the same one you use to log in to the router as admin) and backup begins. Before You Back up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the following to ensure a successful operation: 1. Upgrade the operating system of the Mac machine. 2. Verify and repair the backup disk and the local disk. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 b. From the View menu, select Energy Saver. c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the Back arrow to exit this screen. Your changes will be saved. 5. Modify your Security settings. a. From the Apple menu, select System Preferences. b. From the View menu, select Security. c. On the Security screen, leave the Log out after minutes of inactivity check box cleared (not selected).
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR. To make sure the partition scheme is set to one of these supported schemes: 1. Open the Disk Utility and select your USB drive. 2. Select the Partition tab. 3. Select Volume Scheme and set the number of partitions you would like to use. 4. Click Options, and the Partition options appear. 5.
8. Advanced Settings 8 This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Disable Router’s PIN. You can configure the router's wireless settings or add a wireless client through WPS using the router's PIN only when the PIN is enabled. The router's PIN can be disabled temporarily when the router detects suspicious attempts to break into the router's wireless settings by using the router's PIN through WPS.You can manually enable this function by clearing the check box and clicking the Apply button.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario. Repeater access point Base station access point Figure 9.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual band concurrent mode is not affected. For you to set up a wireless network with WDS, the following conditions have to be met for both access points: • Both access points have to use the same SSID, wireless channel, and encryption mode. • Both access points have to be on the same LAN IP subnet.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box. - If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared. Base Station MAC Address.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP of the base station. 4. Click Apply to save your changes. 5. Verify connectivity across the LANs.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 the Web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering does require that you need to know the computer’s IP address in advance.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: The Port Forwarding radio button is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 98. 3.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP. 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your Web server at 192.168.1.33. HTTP (port 80) is the standard protocol for Web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name as described in Dynamic DNS on page 102.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used. 4.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 9. Select the service type, either TCP or UDP or both (TCP/UDP).
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen: Figure 10.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3800 router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a very secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically. To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 connection type from the list. Your Internet service provider (ISP) can provide this information. • If your ISP did not provide details, you can select IPv6 Tunnel.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: No Limit.
9. Troubleshooting 9 This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers. Power LED Check the Power LED to verify correct router operation.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Cannot Access the Internet If you can access your router but you are unable to access the Internet, first determine whether the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router must request an IP address from the ISP. You can determine whether the request was successful using the Router Status screen. To check the WAN IP address: 1.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • If your wireless device finds the network but you cannot join the network, check to make sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz). • Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)? • To check the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router.
A. Supplemental Information A This appendix provides factory default settings, technical specifications for the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800, and links to related documents.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Factory Default Settings You can restore the factory default configuration settings to reset the router’s user name to admin, the password to password, and the IP address to www.routerlogin.net. This procedure erases your current configuration, including your wireless security settings, and restores the factory defaults. When you log in after resetting, the Smart Wizard configuration assistant prompts you to configure these settings.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Table 4. WNDR3800 Router Default Configuration Settings (Continued) Feature Default setting Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US; otherwise varies by region RF channel 6 until region selected Operating mode • 2.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Technical Specifications Table 5. WNDR3800 Router Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions 223 x 153 x 31 mm (8.8 x 6.0 x 1.2 in) Weight 0.5 kg (1.
B. Notification of Compliance N ETGE A R D ua l B a nd - Wi reles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ∆ΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente NETGEAR Inc.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Íslenska [Icelandic] Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian] NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. This device is a 2.
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible.
Index DMZ server 37 Dynamic DNS 103 NAT 36 port forwarding 97 port triggering 100 QoS 42 repeater unit 92 user-defined services 67 connecting wirelessly 14 country setting 33 crossover cable 114 CTS/RTS Threshold 87 custom service (port forwarding) 98 A access remote 106 viewing logs 77 access points 88 accessing remote computer 93 ACS Channel Switch 88 adding custom service 98 priority rules 43 address reservation 41 advertisement period 108 alerts, emailing 69 applications, QoS for online gaming 43 appro
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 described 12 troubleshooting and 113, 114 Ethernet cables, checking 112 reserved 41 IP subnet mask 74 K F keywords 66 factory default settings, restoring 79, 119 factory settings resetting 13 file sharing 49 firmware version 73 firmware, upgrading 18, 72 Fragmentation Length 87 fragmented data packets 37 front panel 11 L H label, product 13 LAN LED described 12 LAN port QoS for 44 settings 73 LAN setup 39 language setting 33 large file
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 networks, guest 29 renewing connection status 75 repeater units 92 reserved IP adresses 41 restarting network 112 restoring configuration file 79 default factory settings 79, 119 router interface, described 19 router status, viewing 73 O outgoing mail server 70 P packets, fragmented 37 Parental Controls 25 passphrase, product label 13 passphrases changing 28 password recovery, admin 80 passwords, see passphrases photos, sharing 49 poll inte
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 router changes not saved 116 trusted host 66 repeater unit 92 wireless security options 30 wireless settings 77 checking for correct 112 SSID broadcast 28 Wireless Settings screen 26 WMM (Wi-Fi Multimedia) 42 WPA encryption 30 WPA2 encryption 30 WPA2-PSK encryption 30, 31 WPA-PSK/WPA2-PSK mixed mode 31 WPS button 20 WPS-PSK encryption 31 WPS-PSK+ WPA2-PSK encryption 31 wrong date or time 116 U Universal Plug and Play (UPnP) 107 up time, syst
