N600 Wireless Dual Band Router WNDR3400 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA March 2010 208-10532-03 v1.
Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and Smart Wizard is a trademark of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Contents Getting to Know Your Wireless Router................................................................................ 1 Unpacking Your New Wireless Router .............................................................................. 1 Hardware Features ............................................................................................................ 2 Positioning Your Wireless Router ......................................................................................
Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® N600 Wireless Dual Band Router WNDR3400. Before you begin installing your router, check the package contents (see “Unpacking Your New Wireless Router” on page 1). Become familiar with the front and back panels of your router— especially the LEDs—and the important information on the router label (see “Hardware Features” on page 2).
N600 Wireless Dual Band Router WNDR3400 Setup Manual 2. Set up your wireless router by inserting the router into the stand supplied with your router. Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Front Panel Figure 2 You can use the status lights on the front of the wireless router to verify various conditions. Table 1. Status Light Descriptions Item Function 1. Power Activity Description Solid Amber The unit is starting up after being powered on. Solid Green The unit startup has completed; the unit is ready. Blinking Green Firmware is corrupted.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 1. Status Light Descriptions (continued) Item Function 4. 5. 6. USB Internet Activity Description Solid Green The USB device has been accepted by the Router and is ready to be used. Fast Blinking Green The USB device is in use. Off No USB device is connected, or the “Safely Remove Hardware” button has been pressed and it is now safe to remove the attached USB device. Off No Ethernet cable is connected to the modem.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Back Panel The rear panel of the WNDR3400 router contains the items in the list that follows the figure. Figure 3 The back of the wireless router includes: 1. AC power adapter outlet 2. Power on/off button 3. Four local (LAN) 10/100 Mbps Ethernet ports for connecting the router to local computers 4. Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem 5. WLAN on/off button 6. Restore factory settings button 7.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Top Panel Figure 4 The top of the wireless router includes a dome that performs two functions: 1. Antenna display lights. The lights identify the activity of the eight internal antennas, flashing to show which combination of antennas is receiving the strongest signals. These status lights are off by default but can be turned on. 2. Push 'N' Connect (WPS).
N600 Wireless Dual Band Router WNDR3400 Setup Manual Router Label View the label on the bottom of the wireless router to identify the serial number, port connectors, status lights, and default login information. Figure 5 Positioning Your Wireless Router The wireless router lets you access your network from virtually anywhere within the operating range of your wireless network.
N600 Wireless Dual Band Router WNDR3400 Setup Manual • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
N600 Wireless Dual Band Router WNDR3400 Setup Manual 2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet Access” on page 17). 3. Configure your wireless network and select wireless security settings to protect your wireless network (see “Configuring Your Wireless Network” on page 21). Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router.
Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router make sure that: • You are using a PC with either a Mac operating system or a Windows operating system (Windows 7, Windows Vista, Windows 2000, or Windows XP with Service Pack 2); and a wired Ethernet connection, not a wireless connection. • • You have an Internet service connection through an Internet Service Provider (ISP). Your PC has a wired Ethernet connection (not a wireless connection).
N600 Wireless Dual Band Router WNDR3400 Setup Manual 2. When the Smart Wizard prompts you to Check for Firmware Updates, click Yes to check the NETGEAR website for new router firmware; or check No to check for updates later (see “Accessing Your Router After Installation and Checking for New Firmware” on page 21). 3. Follow the instructions and prompts to complete the installation.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Using Smart Wizard 12
Installing Your Wireless Router Manually (Advanced and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL or cable modem service connection to an Internet Service Provider (ISP). • The configuration information your ISP gave you.
N600 Wireless Dual Band Router WNDR3400 Setup Manual of your computer. If you are unsure about this, refer to the documentation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 43. If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. There are two steps to setting up your wireless router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. 2.
N600 Wireless Dual Band Router WNDR3400 Setup Manual 3 Figure 7 4. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 Figure 8 Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence. To start your network in the correct sequence.
N600 Wireless Dual Band Router WNDR3400 Setup Manual 2. Now, plug the power cord into your wireless router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
N600 Wireless Dual Band Router WNDR3400 Setup Manual • Internet. The Internet port light (5) should be lit. If it is not, make sure that the Ethernet cable is securely attached to the wireless router Internet port and that the modem, and that the modem is powered on. • LAN. A LAN light (6) should be lit. Green indicates that your computer is communicating at 100 Mbps; amber indicates 10 Mbps.
N600 Wireless Dual Band Router WNDR3400 Setup Manual A login window such as the one in the following figure opens: Figure 11 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection. The Firmware Upgrade Assistant screen will display. 3.
N600 Wireless Dual Band Router WNDR3400 Setup Manual 5. From the main menu, select Setup Wizard. The Setup Wizard screen will display. Figure 12 6. Select No to set up the connection yourself. Click Next and the Basic Settings screen will display. Enter the required information for your ISP connection in the appropriate fields. If you need assistance, follow the Basic Settings Help screens on the router interface or see the online User Manual for this wireless router.
N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 30. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you first install the router or when the router is in its factory default state (for example, if you have reset the router to its factory default settings).
N600 Wireless Dual Band Router WNDR3400 Setup Manual A login window similar to the one shown below will display. Figure 13 2. When prompted, enter the default Password (admin is the default router User Name and password is the default router Password), both in lowercase letters. If you changed the Password from the defaults, then enter your new Password.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Setting Your SSID and Wireless Security To specify the wireless settings, you must know the following: • Name (2.4GHz b/g/n SSID). The default is NETGEAR. • Name (5GHz a/n SSID). The default is NETGEAR-5G. • The wireless mode (802.11n) that each wireless adapter supports. The default is Up to 300 Mbps at 5 GHz and 145 Mbps at 2.4 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security.
N600 Wireless Dual Band Router WNDR3400 Setup Manual b. Select the operating channel for the wireless mode. The default channel is 36. If there is an Auto option in the channel list and you select it, the router will find the best operating channel available. If you notice interference from nearby devices, you can select a different channel. c. Leave the wireless mode set to the default setting of Up to 300Mbps for 5GHz. 7. Select security options for the 5 GHz wireless network.
N600 Wireless Dual Band Router WNDR3400 Setup Manual To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Mozilla Firefox. You should see the wireless router’s Internet LED blink, indicating communication to the ISP.
N600 Wireless Dual Band Router WNDR3400 Setup Manual While the router is in WPS enable mode (a maximum of 2 minutes), wireless security is not enabled. Indoors, computers can connect over wireless networks at a range of several hundred feet. Unlike wired network data, your wireless data transmissions can extend beyond your walls, and anyone with a compatible adapter can receive them, allowing others outside your immediate area to access your network. 3.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Testing Basic Wireless Connectivity Once you have established basic wireless connectivity and enabled security settings appropriate to your needs, you can test connectivity between devices connected to your router. To test basic wireless connectivity: 1. Log in to the wireless router at its default LAN address of http://192.168.0.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Your wireless router is now configured to provide Internet access for your network. Your wireless router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login application such as Dial-Up Networking or Enternet to connect, log in, or disconnect. These functions are performed automatically by the wireless router as needed.
Troubleshooting This chapter gives information about troubleshooting your wireless router.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Make sure that the network settings of the computer are correct: 1. Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page 43. 2. Verify whether the MAC address is needed. Some cable modem services require you to use the MAC address of the computer registered on the account.
N600 Wireless Dual Band Router WNDR3400 Setup Manual If the correct behavior does not occur, check for a remedy from the following table. Table 2. Troubleshooting the router’s LED behavior LED Behavior Recommended Action Power light is off. See “Connecting Your Wireless Router” on page 13), check the following: • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. Troubleshooting the router’s LED behavior (continued) Internet light stays amber. When the router is turned on, the Internet light turns amber for about 20 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber 1 minute after turning on power to the router: 1. The Internet is not accessible. Confirm that you have the correct internet setting. 2.
N600 Wireless Dual Band Router WNDR3400 Setup Manual • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again. Checking The Internet Service Connection If your router is unable to access the Internet, check that the Internet connection is working, and then check that the wireless router can get an Internet address.
N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following: • Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, user name, and password might be set incorrectly. See “Troubleshooting PPPoE”. • Your service provider might check for your computer’s host name.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following. • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use.
N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type Ping followed by the address of the router, as in this example: ping www.routerlogin.net or ping 192.168.1.1 3. Click OK. You should see a message like this one: Pinging 192.168.1.1 with 32 bytes of data If the path is working, you see this message: Reply from 192.168.1.
N600 Wireless Dual Band Router WNDR3400 Setup Manual • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway.
Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the N600 Wireless Dual Band Router WNDR3400. Table 3. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http://www. routerlogin.net or http://www.routerlogin.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 3. Wireless Router Default Configuration Settings (continued) Feature Default Setting Firewall Inbound (communications coming in from Disabled (bars all unsolicited requests) the Internet) Outbound (communications going out to the Internet) Enabled (all) Wireless Wireless Communication Enabled Name (2.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 3. Wireless Router Default Configuration Settings (continued) Feature Default Setting Physical Specifications Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.) Weight 0.5 kg (1.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 3. Wireless Router Default Configuration Settings (continued) Feature Default Setting Operating Frequency Ranges (5G) 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) 802.11 Security 40-bit (also called 64-bit) and 128-bit WEP, WPAPSK and WPA2-PSK.
Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary Related Documents http://documentation.netgear.com/reference/enu/glossary/index.
N600 Wireless Dual Band Router WNDR3400 Setup Manual Related Documents 44
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
