Owner's Manual
Table Of Contents
- User Manual
- Contents
- 1. Overview
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPV6 Internet Connection
- Set Up an IPv6 6rd Tunnel Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- 4. Control Access to the Internet
- Enable Circle With Disney
- Activate and Manage NETGEAR Armor using the Orbi app
- Allow or Block Access to Your Network
- Use Keywords to Block Internet Sites
- Delete Keywords That Are Used to Block Internet Sites
- Avoid Blocking on a Trusted Computer
- Block Services From the Internet
- Manage Network Access Control Lists
- Schedule When to Block Internet Sites and Services
- Set Up Security Event Email Notifications
- 5. Optimize Performance
- 6. Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Use the Router as a WiFi Access Point
- Set Up Router Mode
- Generate a New Backhaul Password
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Enable British Telecom IGMP Proxy Support
- 7. Manage Your Network
- Update the Router and Satellite Firmware
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- View Router Status
- View Satellite Status
- View and Manage Logs of Router Activity
- View Devices Connected to the Network or Edit Device Information
- View Satellites Connected to the Network or Edit Satellite Information
- Monitor Internet Traffic
- Manage the Router Configuration File
- Set Up Remote Management
- Use Remote Access
- Remotely access your router using the Orbi app
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
- Quick Start Guide
- Product Info
If the path is not functioning correctly, you might be experiencing one of the following
problems:
•
Wrong physical connections
Check that the appropriate LEDs are on for your network devices. If your router and
computer are connected to a separate Ethernet switch, make sure that the link LEDs
on the switch are lit for the switch ports that your computer and router are connected
to.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
Verify that the IP address for your router and your computer are correct and that
the addresses are on the same subnet.
Test the Path From Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to
a remote device.
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in
Test the LAN Path to Your Router on page 132.
If you do not receive replies, check the following:
•
Check to see that the IP address of your router is listed as the default gateway for
your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the IP
address of the router is listed as the default gateway.
•
Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote
device.
•
Check to see that your cable or DSL modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter that host name as the
account name on the Internet Setup page.
•
Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
User Manual133Troubleshooting
Orbi Whole Home AC1200 Mesh WiFi System