Operation Manual

9. Troubleshooting

This chapter gives information about troubleshooting your Mobile Voice HSPA+ Broadband 11n

Wireless Router. After each problem description, instructions are provided to help you diagnose

and solve the problem. For the common problems listed, go to the section indicated.

• Is the router on?

Go to Basic Functioning on page 99.

• Have I connected the router correctly?

Go to Basic Functioning on page 99.

• I can’t access the router’s configuration with my browser.

Go to Troubleshoot Access to the Router Main Menu on page 101.

• I’ve configured the router but I can’t access the Internet.

Go to Troubleshoot the ISP Connection on page 102.

• I’ve configured the router but I can’t access my local network.

Go to Troubleshoot a TCP/IP Network Using the Ping Utility on page 104.

• How do I set daylight savings time?

Go to Problems with Date and Time on page 105.

• I want to clear the configuration and start over again.

Go to Restore the Default Configuration and Password on page 106.